At a Glance
- Tasks: Support and evolve our Microsoft 365 environment while ensuring system security and efficiency.
- Company: Join EMR, a leader in recycling, saving millions of tonnes of carbon each year.
- Benefits: Enjoy 25 days leave, a bonus scheme, wellbeing support, and flexible work options.
- Why this job: Be part of a purpose-driven team that values diversity, growth, and work-life balance.
- Qualifications: Experience in 2nd/3rd line support, strong Microsoft 365 knowledge, and IT security understanding required.
- Other info: Occasional travel may be needed to support our global network across 175 locations.
The predicted salary is between 36000 - 60000 £ per year.
Package Description:
- Bonus scheme
- Cycle to work scheme
- 25 days annual leave plus bank holidays, plus each year you will have the option to buy and sell leave
- Enhanced maternity and paternity leave
- Wellbeing Scheme, provided through Health Shield, giving every colleague – and their dependents – unlimited access to GPs and counselling, as well as cash back on a wide range of health and wellbeing treatment
- Employee Support to include Life Assurance and critical illness pay
- 24/7 Colleague Assistance Programme and Financial Wellbeing Support – access to affordable loans, savings accounts, advanced earned pay, and financial education via salary finance
- Online savings- major retailers, utilities, entertainment plus many more!
About our opportunity
We’re looking for a proactive and forward-thinking IT Systems Engineer to join our team based at our Warrington Head Office. This is an exciting opportunity to play a key role in supporting and evolving our Microsoft 365 environment, ensuring our systems are secure, efficient, and aligned with business needs. Occasional travel to other EMR locations—both within the UK and internationally—may be required to carry out your responsibilities. This may include handling and transporting equipment such as servers, cabinets, and other datacentre hardware.
What you will be doing
As an IT Systems Engineer, you will play a vital role in supporting our global network infrastructure, delivering technical expertise across over 175 locations and 4,000 users. You’ll provide exceptional support within a high-pressure environment while helping drive continuous service improvements.
Key Responsibilities:
- Deliver high-quality technical support and ensure the reliability of servers, storage, and virtualisation systems.
- Support the administration and optimisation of Microsoft 365 tools, including SharePoint, Intune, Exchange, and Teams.
- Manage Mobile Device Management (MDM) across all end-user devices, ensuring compliance with security and business requirements.
- Leverage technologies like AutoPilot to streamline onboarding and enhance user experience.
- Contribute to the successful delivery of IT projects and the implementation of new processes that improve overall service performance.
About you
We're looking for an organised, and committed IT professional who can work independently and take initiative. The ideal candidate will bring technical expertise and a proactive mindset to the role.
Essential Experience & Skills:
- Relevant experience in 2nd/3rd line infrastructure support.
- Strong knowledge of Microsoft 365 and Azure services.
- Hands-on experience with core on-premise server roles.
- Proficiency in scripting or automation tools.
- Understanding of IT security best practices.
- Familiarity with Helpdesk/ticketing systems.
Desirable Experience:
- VMware enterprise products
- Citrix XenApp/XenDesktop
- Veeam Backup & Replication
- HPE server hardware
- Fibre channel SAN storage
Who we are:
‘Our purpose is to create a future where the materials we use don’t need to be extracted from the planet.’ At EMR, we give new life to unwanted materials. Every year, we recycle 10 million tonnes of metals and plastics, saving 19 million tonnes of carbon from entering the Earth’s atmosphere, diverting waste from landfill and protecting resources and habitats. We couldn’t do any of this without our team members. In return for all they do, we do everything we can to create an environment of belonging, value, support and growth.
We’re proud to have achieved Great Place To Work status, but it’s about so much more than a badge. It’s about being recognised by our people for the continuous work we do to do better for them:
- ‘The people who work here are from varied backgrounds and have a variety of beliefs, all of which are accepted and respected.’
- ‘I’m encouraged to keep a healthy work-life balance so that I can be performing at my best.’
- ‘I’ve been supported every step of the way in my career progression.’
- ‘EMR offers a fantastic and inclusive environment; collaboration across the whole business, humility and hard work.’
If you want to be part of something bigger than yourself, have a role that really makes a difference and work with likeminded people towards the same purpose, click the link to apply.
Recruitment Agencies
We operate a strict Preferred Supplier List (PSL) and do not accept speculative CVs. Any unsolicited CVs, whether related to a specific position or submitted speculatively, will not be considered.
Locations
IT Systems Engineer employer: EMR UK Careers
Contact Detail:
EMR UK Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Systems Engineer
✨Tip Number 1
Familiarise yourself with Microsoft 365 and Azure services, as these are crucial for the IT Systems Engineer role. Consider taking online courses or certifications to deepen your knowledge and demonstrate your commitment to potential employers.
✨Tip Number 2
Showcase your hands-on experience with core on-premise server roles during interviews. Be prepared to discuss specific projects where you successfully managed server infrastructure, as this will highlight your practical skills.
✨Tip Number 3
Network with current or former employees of EMR or similar companies. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
✨Tip Number 4
Prepare to discuss your understanding of IT security best practices. Given the importance of security in the role, being able to articulate your knowledge and experience in this area will set you apart from other candidates.
We think you need these skills to ace IT Systems Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in 2nd/3rd line infrastructure support and your strong knowledge of Microsoft 365 and Azure services. Use specific examples to demonstrate your technical expertise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive mindset and organisational skills. Mention how your experience aligns with the key responsibilities of the IT Systems Engineer role, particularly in supporting Microsoft 365 tools and managing Mobile Device Management.
Highlight Relevant Skills: In your application, emphasise your proficiency in scripting or automation tools, as well as your understanding of IT security best practices. If you have experience with VMware, Citrix, or Veeam, make sure to include that too.
Show Enthusiasm for the Company’s Mission: Express your passion for sustainability and how you resonate with EMR's purpose of recycling materials and reducing carbon emissions. This will show that you are not just looking for a job, but are genuinely interested in contributing to their mission.
How to prepare for a job interview at EMR UK Careers
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Microsoft 365 and Azure services in detail. Highlight specific projects where you’ve successfully implemented or optimised these tools, as this will demonstrate your hands-on knowledge and problem-solving skills.
✨Demonstrate Your Proactive Mindset
Since the role requires a proactive approach, share examples of how you've taken initiative in previous positions. Discuss any improvements you've made to systems or processes that enhanced efficiency or security, as this aligns with the company's focus on continuous service improvement.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle high-pressure situations. Think of past experiences where you provided exceptional support or resolved complex issues, and be ready to explain your thought process and actions taken.
✨Understand the Company’s Mission
Familiarise yourself with EMR's mission to recycle materials and reduce carbon emissions. Be ready to discuss how your role as an IT Systems Engineer can contribute to this mission, showing that you’re not just looking for a job, but are genuinely interested in being part of their purpose.