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- Tasks: Lead a team, manage stock, and ensure top-notch customer service in our food store.
- Company: Join Chelmsford Star, a values-driven co-operative with a rich history of community focus.
- Benefits: Enjoy competitive pay, career progression, and a supportive work environment.
- Why this job: Be part of a team that values equality and personal growth while making a positive impact.
- Qualifications: Experience in retail management is essential; a driving licence is required.
- Other info: Must be 18+ to apply due to alcohol and lottery sales.
The predicted salary is between 30000 - 42000 £ per year.
Due to the role's requirement of being able to sell alcohol and lottery, applicants will need to be aged 18 years or over to apply for this position.
We are looking for a Retail Store Manager to join us in Essex! You will manage the operation of the store in an efficient and effective manner with the objective of maximising store profitability and in accordance with the Co-operative's policies and rules.
Retail Store Manager - Key Responsibilities:- Maintain appropriate levels of stock availability to customers
- Effective stock and order procedures to maximise sales within agreed stockholding targets
- Implement and maintain stock ranges
- Ensure merchandise is well presented and promotional material is effectively displayed
- Keep levels of stock losses to a minimum via effective in-store stock control
- Record and report all known losses such as wastage, freezer breakdowns, burglary and theft
- Undertake regular stock takes in an effective and efficient manner, monitoring stock levels and losses
- Maintain the security of the store, its contents and staff in accordance with the Food Store Policy & Procedures Manual
- Maintain effective cash, banking and till controls, ensuring cash in tills and on the premises are kept to a minimum and cash banked is maximum
- Ensure the store is maintained to a high level of cleanliness and presentation
- Ensure any remedial and maintenance work required is identified and communicated to the appropriate party
- Participate in the recruitment and selection of store supervisors and assistants
- Undertake effective induction process for all new supervisors and general assistants
- Ensure that all store staff are trained to an acceptable level in all store procedures
- Identify any training and development needs that may need to be undertaken off site
- Ensure all store personnel adhere to Co-operative policies and procedures, undertaking appropriate disciplinary action where required
- Ensure that the store is adequately staffed, supervised and managed during the hours of occupancy
- Ensure that all staff holiday, hours of work and sickness are recorded properly and communicated to payroll
- Ensure that every effort is made by all staff to meet the needs of the customer and promote effective customer service
- Ensure compliance with all legal requirements including Health & Safety Practices, Fire Precautions, Food Hygiene Controls, licensing Laws, Check Scanning and ensure completion of the Daily Operations Book
- Ensure that the store operates within agreed budgetary cost constraints and meets levels of budgetary turnover and profitability
- Abide by and carry out the Co-operative's Health & Safety policy
- Abide by and carry out the Co-operative's Employment Policy
- Carry out other duties as may be required by the business from time to time
We are looking for an experienced Manager with previous experience in Convenience Retail.
Essential:- Driving Licence
- Retail Management Experience
- Personal Alcohol Licence an advantage
- Stock Control - advantage
- Food Waste Control- advantage
A bit about us! We've always believed in a strict set of moral values: equality, honesty and openness, self-help and self-responsibility, democracy, solidarity and caring for others. Our founders wrote these terms into our policies right from the start, back in the 19th Century! It's what makes Chelmsford Star a 'society' rather than simply any other business.
If you feel you have the skills and experience to be successful within this role, click on apply today!
Contact Detail:
Chelmsford Star Co-operative Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Store Managers (Southend-on-Sea Based)
✨Tip Number 1
Familiarise yourself with the Co-operative's values and policies. Understanding their commitment to equality, honesty, and community will help you align your responses during interviews and show that you're a good cultural fit.
✨Tip Number 2
Highlight your previous retail management experience by preparing specific examples of how you've maximised profitability and managed stock effectively in past roles. This will demonstrate your capability to handle the responsibilities outlined in the job description.
✨Tip Number 3
If you have a Personal Alcohol Licence or experience with stock control and food waste management, make sure to mention these qualifications. They are desirable traits for this role and can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your approach to customer service and staff training. The role emphasises effective customer interaction and team development, so showcasing your strategies in these areas will be beneficial during the interview process.
We think you need these skills to ace Food Store Managers (Southend-on-Sea Based)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Food Store Manager position. Tailor your application to highlight relevant experience in retail management and stock control.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in convenience retail management. Include specific examples of how you've maximised store profitability and managed stock effectively.
Showcase Your Skills: Make sure to mention any essential skills such as driving licence, retail management experience, and any desirable qualifications like a personal alcohol licence. This will help you stand out as a strong candidate.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the company's values and how you align with them. Discuss your commitment to customer service and your ability to lead a team effectively.
How to prepare for a job interview at Chelmsford Star Co-operative
✨Know the Company Values
Familiarise yourself with the core values of the organisation, such as equality, honesty, and caring for others. Demonstrating an understanding of these principles during your interview will show that you align with their culture.
✨Highlight Relevant Experience
Be prepared to discuss your previous retail management experience in detail. Focus on specific examples where you've successfully managed stock control, staff training, or improved customer service, as these are key responsibilities of the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about situations you've faced in past roles, such as handling stock losses or managing a busy store, and how you resolved them effectively.
✨Showcase Your Leadership Skills
As a Retail Store Manager, you'll need to lead a team. Be ready to discuss your leadership style and provide examples of how you've motivated and developed your team members in previous positions.
