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- Tasks: Join us as a CRM Business Analyst, managing requirements for a major Microsoft Dynamics 365 implementation.
- Company: Be part of a dynamic organisation transforming the way we work with innovative technology.
- Benefits: Enjoy a vibrant culture, growth opportunities, and a chance to enhance your CV.
- Why this job: Contribute to an exciting project that shapes the future of business operations and teamwork.
- Qualifications: Experience in CRM programmes, especially Microsoft D365, and strong communication skills are essential.
- Other info: Work on-site in the Thames Valley three days a week.
The predicted salary is between 36000 - 60000 £ per year.
CRM Business Systems Analyst with end-to-end experience of MS Dynamics 365 - outside IR35. Come and play an important role in a fascinating company journey where technology will truly be changing the way that everyone works over the coming years. This is one of those rare opportunities to journey through the full lifecycle of a major CRM implementation.
Not only is this a fantastic programme of work to be part of, it’s a really exciting and dynamic organisation with a positive culture and a great growth story. Definitely a great business to have on your CV and definitely a programme that you'll be proud to have played a role in.
Think of it… you get to take responsibility for gathering, analysing, documenting and managing business requirements through the full lifecycle of this multi-year programme, from initial scoping through to detailed requirements during the build and test stages… a fabulous permanent opportunity. This organisation is right at the beginning of their journey and successful delivery could not be a more important programme for them.
So who are we looking for? You’ll have significant experience of having worked as a BSA on CRM programmes, preferably at all stages of the life-cycle. We are particularly keen to talk to anyone who has worked end-to-end delivering Microsoft D365 in a sales environment. You will be proactive, personable and an excellent communicator. We’re looking for a ‘can-do’ people person who is passionate about what they do and can bridge the gap between business stakeholders and technical teams. You'll need knowledge and experience of best practice (including CRM, methods etc) and a good level of confidence (but not arrogance).
In return you’ll get to work with an animated, friendly and motivated group of people and have a great story to tell at the end of it. If I’ve whet your appetite and you think this is you, please hit the 'apply' button!
NB The role requires being on-site in the Thames Valley for 3 days a week.
CRM Business Analyst (Microsoft) employer: Practicus
Contact Detail:
Practicus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Business Analyst (Microsoft)
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics 365 and its functionalities. Understanding the platform inside out will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your discussions.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences where you've successfully gathered and managed business requirements. Being able to articulate these stories will showcase your expertise and fit for the role.
✨Tip Number 4
Demonstrate your communication skills by being clear and concise in all interactions. Since the role requires bridging gaps between stakeholders and technical teams, showing that you can communicate effectively is crucial.
We think you need these skills to ace CRM Business Analyst (Microsoft)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Dynamics 365 and CRM programmes. Use specific examples that demonstrate your end-to-end involvement in similar projects, showcasing your ability to gather, analyse, and document business requirements.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention your proactive approach and excellent communication skills, and explain how you can bridge the gap between business stakeholders and technical teams.
Highlight Relevant Experience: In your application, emphasise any previous roles where you worked as a Business Systems Analyst on CRM programmes. Detail your contributions during the build and test stages of projects, particularly in a sales environment.
Showcase Your Soft Skills: Since the role requires a personable and 'can-do' attitude, make sure to include examples of how you've successfully collaborated with teams and stakeholders in past projects. This will help demonstrate that you fit well within their dynamic culture.
How to prepare for a job interview at Practicus
✨Showcase Your CRM Experience
Make sure to highlight your end-to-end experience with Microsoft Dynamics 365 during the interview. Be prepared to discuss specific projects you've worked on, focusing on your role in gathering and analysing business requirements.
✨Demonstrate Communication Skills
As a CRM Business Analyst, you'll need to bridge the gap between stakeholders and technical teams. Practice articulating complex ideas clearly and concisely, and be ready to provide examples of how you've successfully communicated in past roles.
✨Emphasise Your Proactive Approach
The company is looking for a 'can-do' attitude. Prepare to share instances where you took initiative in your previous roles, whether it was identifying potential issues or suggesting improvements to processes.
✨Research the Company Culture
Familiarise yourself with the organisation's culture and values. During the interview, express how your personal values align with theirs, and demonstrate your enthusiasm for being part of their exciting journey.
