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- Tasks: Lead daily store operations, manage staff, and ensure top-notch customer service.
- Company: Join a dynamic retail team in East London focused on excellence and growth.
- Benefits: Enjoy a supportive work environment with opportunities for training and career advancement.
- Why this job: Be part of a vibrant team culture while making a real impact on store success.
- Qualifications: Previous management experience in retail and strong leadership skills are essential.
- Other info: Key holder responsibilities include opening and closing the store.
The predicted salary is between 30000 - 42000 £ per year.
Assist the store manager and deputy manager with staff rotas, shift arrangements, absences, and sick leaves management. Support deputy manager and store manager to ensure the store operations are kept at the Company’s standards, acts on behalf of the store management team when the store manager and deputy manager are absent.
Oversee and supervise day-to-day operations of all departments including distributing the workload evenly and ensuring motivation and performance levels are maintained. Carry out Gap Check daily and create orders for products that will be or are low on stock. Supervise staff members including coaching and motivating teammates to meet and exceed expectations.
Organise, delegate, manage and monitor performance of staff including maintaining a welcoming, safe environment, identifying and minimising all potential risks to users of premises, the Company and property. Assist management with hiring processes, new team member training and ensure appropriate shift cover.
Carry out performance reviews with employees and supervisors to ensure that the Company’s procedures are followed and that customer service is maintained to the Company’s standards. Ensure all staff members are trained and compliant with EPOS guidelines. Support other members of the store management team in maintaining the Company’s standards.
Ensure the planned labour is fully utilised at all times within the store. Adjustments on task assignments should be made from time to time. Ensure the store is organised, clean and attractive to customers at all times. Identify talent and be accountable for departmental promotion and succession.
Comply with the Company’s Health and Safety guidelines at all times. Ensure all employees are provided the correct protective equipment. Report all safety hazards and risk factors to the store manager without delay. Take on key holder responsibility for opening and closing the store.
Essential Skills & Requirements:
- Previous experience in management and stock control
- Previous experience in a fast-paced retail environment
- Self-driven, motivated, and approachable personality
- Excellent communication, training and coaching, and leadership skills
- Ability to sustain and develop team working and team-based problem solving
- Strong customer service skills
Team Leader in East London employer: McCarthy Recruitment Limited
Contact Detail:
McCarthy Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in East London
✨Tip Number 1
Familiarise yourself with the specific operations and standards of our stores. Understanding our company culture and values will help you demonstrate how you can contribute to maintaining those standards during your interview.
✨Tip Number 2
Highlight your previous management experience in a fast-paced retail environment. Be ready to share specific examples of how you've successfully motivated teams, managed staff rotas, and handled performance reviews.
✨Tip Number 3
Prepare to discuss your approach to training new team members and ensuring compliance with company guidelines. Show us that you have a solid plan for onboarding and developing talent within the team.
✨Tip Number 4
Demonstrate your understanding of health and safety regulations relevant to retail. Be prepared to talk about how you would ensure a safe working environment and manage any potential risks effectively.
We think you need these skills to ace Team Leader in East London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience and skills that align with the job description. Emphasise your previous roles in retail, stock control, and any leadership positions you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your experience makes you a perfect fit. Mention specific examples of how you've successfully managed teams and improved store operations in the past.
Highlight Key Skills: In your application, focus on essential skills such as communication, training, coaching, and customer service. Use bullet points to make these stand out and relate them directly to the responsibilities listed in the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a leadership role.
How to prepare for a job interview at McCarthy Recruitment Limited
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to motivate and manage a team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance levels.
✨Understand the Company Standards
Familiarise yourself with the company's values and standards before the interview. Be ready to discuss how you can uphold these standards in your role and ensure that your team meets them consistently.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you've had to manage staff absences or handle stock control issues, and be prepared to explain your approach.
✨Emphasise Your Customer Service Experience
Since strong customer service skills are essential for this role, be ready to share specific examples of how you've provided excellent service in previous positions. Highlight any training or coaching you've done to improve customer interactions.
