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- Tasks: Join our team to ensure smooth property management and compliance operations.
- Company: We are a dynamic property management company focused on delivering exceptional service.
- Benefits: Enjoy flexible hours, summer project work, and opportunities for professional growth.
- Why this job: Be part of a collaborative team making a real impact in property management.
- Qualifications: Experience in property management or customer service is preferred but not essential.
- Other info: Flexibility required during summer months; great for students looking for hands-on experience.
The predicted salary is between 30000 - 42000 £ per year.
Requirements:
- Flexibility and extra hours required in summer months
- Ability to communicate effectively with property owners, contractors, and tenants
- Strong negotiating and interpersonal skills for handling conflict resolution
- Great customer service, time management and organisational skills
- Being able to work collaboratively within a team
Experience:
- Experience in a property management role preferred
- Customer service/administrator role experience
Role:
- Part of a team ensuring the smooth running of the property management department, answering calls and responding to emails
- Working alongside the property maintenance team, landlords and tenants to arrange required works and resolve raised issues
- Arrange and complete property inspections
- Monitor ending tenancies, co-ordinate and arrange property check outs
- Assess works required and responsibility
- Inform tenants on deposit deductions, arrange deposits refunds and claim funds from the deposit protection service
- Inspect properties before move in, completing/arranging property inventory
- Process contractor invoices and manage filing system
- Manage key system
- Manage all required property safety certificates, working with contractors, landlords and tenants to ensure completion within the required timescales and standards
- Ensure all safety certificates/dates are uploaded to our system, all certificates available and labelled correctly in shared area
- Arrange works with contractors, landlords and tenants based on the feedback from the inspections to ensure all properties are compliant
- Ensure all properties have the required safety inspections, monitoring and auditing properties
- Manage all processes relating to property licences (HMO/Selective), ensure all properties have the required licences
- Submit licence applications and attend onsite inspections
- Monitor progress of inspections/works using Excel, reporting to management, initially weekly then monthly
- Research any changes in legislation and policies to ensure standards are met
- Support other departments within the company when required to meet business demands
Summer / Project Work Responsibilities:
- Working with the property management/maintenance team/compliance manager to create an in-house property inventory procedure
- Research and implement inventory software
- Complete/organise all required property inventories within the summer period
- Assist with the move-in procedure, providing inventories for the admin team, ensure all collected inventories are processed, works arranged and documents scanned/filed correctly
- Assist with organising the summer procedures
- Organise and monitor cleaners
- Organise and arrange key collection for contractors and cleaners
- Assist with summer check-outs and deposit enquiries
Property Management & Compliance Co-ordinator employer: MCR Move Ltd
Contact Detail:
MCR Move Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Management & Compliance Co-ordinator
✨Tip Number 1
Familiarise yourself with property management software and tools that are commonly used in the industry. Being able to demonstrate your proficiency in these systems during an interview can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the property management field. Attend local property management events or join online forums to connect with others who can provide insights and potentially refer you to job openings.
✨Tip Number 3
Prepare for potential interview questions by researching common scenarios in property management, such as conflict resolution with tenants or handling compliance issues. Practising your responses can help you feel more confident.
✨Tip Number 4
Showcase your customer service skills by preparing examples of how you've successfully resolved conflicts or improved tenant satisfaction in previous roles. This will highlight your suitability for the position.
We think you need these skills to ace Property Management & Compliance Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management and customer service. Use specific examples that demonstrate your ability to communicate effectively with property owners, contractors, and tenants.
Craft a Strong Cover Letter: Write a cover letter that showcases your strong negotiating and interpersonal skills. Mention how you have successfully handled conflict resolution in previous roles and your ability to work collaboratively within a team.
Highlight Relevant Experience: In your application, emphasise any previous roles in property management or administration. Detail your experience with managing safety certificates, coordinating inspections, and handling deposit deductions to show you meet the job requirements.
Showcase Your Organisational Skills: Provide examples of how you have managed multiple tasks effectively, such as monitoring progress of inspections or organising summer procedures. This will demonstrate your time management and organisational skills, which are crucial for this role.
How to prepare for a job interview at MCR Move Ltd
✨Showcase Your Communication Skills
Since the role requires effective communication with property owners, contractors, and tenants, be prepared to demonstrate your communication skills. Share examples from your past experiences where you successfully resolved conflicts or handled difficult conversations.
✨Highlight Your Organisational Abilities
This position demands strong time management and organisational skills. Discuss how you prioritise tasks and manage your time effectively, especially during busy periods like summer months. Providing specific examples will help illustrate your capabilities.
✨Demonstrate Team Collaboration
The job involves working collaboratively within a team. Be ready to talk about your experience in team settings, how you contribute to group goals, and any instances where you supported colleagues to achieve success together.
✨Familiarise Yourself with Compliance Regulations
Understanding property compliance and safety regulations is crucial for this role. Research relevant legislation and be prepared to discuss how you would ensure properties meet these standards. Showing your proactive approach to compliance will impress the interviewers.
