Family Liaison Officer

Family Liaison Officer

Ormskirk Full-Time 28624 - 34314 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support families and coordinate with local authorities to enhance life opportunities for children.
  • Company: Join Witherslack Group, renowned for excellence in education and care for children with complex needs.
  • Benefits: Enjoy 35 days holiday, medical cover, and a contributory pension scheme.
  • Why this job: Make a lasting impact on families while working in a supportive and diverse environment.
  • Qualifications: Experience with SEN and strong local authority contacts are essential.
  • Other info: This role requires an enhanced DBS check, which we will cover.

The predicted salary is between 28624 - 34314 £ per year.

£28,624 - £34,314. Please note that this is a year-round role, and is not term-time only. You will be given a standard annual leave allowance.

For children with complex, challenging needs, the level of care and education must go above and beyond. That’s what drives us, here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we’re proud to have won a reputation for excellence and market leading OFSTED ratings.

There’s a certain kind of person who can build bridges between families in challenging circumstances, the carers working with them and local authorities. As Family Liaison Officer at Witherslack Group, your experience and passion for the role will bring about enhanced life opportunities for families all across the region. Our aspirational homes, schools and ethos help us achieve the best possible outcomes. Our Family Liaison Officers are a huge part of making sure our children and young people’s needs are fully recognised and comprehensively met.

This is your chance to make a lasting, positive impact on the lives of families experiencing educational (and potentially other) difficulties. Supported by a brilliant and dedicated team, you’ll work closely with parents, young people, carers and the local authority to explore the circumstances and see how collaborative, effective, life-changing resolutions can be agreed and put into place. It will also be up to you to coordinate visits to see parents, where you’ll talk at length and work out strategies for coping with whatever life throws at them. Then you’ll draw on your broad knowledge of local resources to help direct them to all the additional support they might need. Not to mention organising and taking part in admission interviews in partnership with the Head Teacher and making sure full and detailed inductions are given.

Pontville School is an independent specialist day & residential school providing high quality education. With a record of continual outstanding and good Ofsted results, the school based in Ormskirk is regarded by many as the first choice for speech, language and social communication in the UK.

We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the education sector. With us, you’ll get to bring learning to life and make a genuine difference to the lives of our young people – plus you’ll get:

  • Training: A full induction and on the job training
  • Holiday: You’ll work hard at WG, so you’ll be rewarded with 35 days holiday including bank holidays
  • Progression: If career development is your thing, most of our head teachers and leaders have been promoted from within our group
  • Flexible benefits: meaning you can increase/decrease benefits such as life insurance
  • Wellbeing: a host of wellbeing tools and advice including employee assistance
  • Medical cover: so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts
  • Beautiful working environments: with the very best facilities
  • A recommend a friend scheme: that offers a £1,000 bonus every time
  • Contributory pension scheme: matched up to 5%

Our young people come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. You’ll be more than a Family Liaison Officer; it’s a truly special type of person that will thrive here, who has:

  • Previous experience with SEN and with working with families in challenging circumstances and expertise to support and resolve difficulties
  • Strong contacts within the local authority, including education, social services and healthcare professionals
  • Experience of multi-agency work with an understanding of legislation, policies and guidance around safeguarding and child protection
  • Genuine passion for wanting to enhance the life opportunities for our young people and their families and the ability to be empathetic and understanding

Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community.

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Contact Detail:

Witherslack Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Family Liaison Officer

✨Tip Number 1

Familiarise yourself with the local authority services and resources available for families in challenging circumstances. This knowledge will not only help you in interviews but also demonstrate your commitment to supporting families effectively.

✨Tip Number 2

Network with professionals in the field of special educational needs (SEN) and family support. Attend local events or workshops to build connections, as these relationships can provide valuable insights and potential referrals.

✨Tip Number 3

Prepare to discuss specific examples from your past experiences where you've successfully collaborated with families and multi-agency teams. Highlighting your problem-solving skills and empathy will resonate well with the interviewers.

✨Tip Number 4

Research the Witherslack Group's ethos and values thoroughly. Understanding their approach to education and care will allow you to align your answers during the interview, showcasing that you're a perfect fit for their team.

We think you need these skills to ace Family Liaison Officer

Experience with Special Educational Needs (SEN)
Strong communication skills
Empathy and understanding
Knowledge of local authority resources
Multi-agency collaboration
Understanding of safeguarding legislation
Problem-solving skills
Ability to build relationships with families
Organisational skills
Experience in educational settings
Conflict resolution skills
Ability to work under pressure
Flexibility and adaptability
Passion for enhancing life opportunities

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience, particularly in working with families in challenging circumstances and your understanding of SEN. Use specific examples to demonstrate your skills and achievements.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for enhancing life opportunities for young people and their families. Mention your previous experience with multi-agency work and how it aligns with the role of Family Liaison Officer.

Showcase Your Knowledge: In your application, reference your understanding of local resources, legislation, and policies related to safeguarding and child protection. This will show that you are well-prepared for the responsibilities of the role.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Witherslack Group

✨Show Your Passion for SEN

Make sure to express your genuine passion for working with children with special educational needs (SEN). Share personal stories or experiences that highlight your commitment to enhancing life opportunities for young people and their families.

✨Demonstrate Your Knowledge of Local Resources

Familiarise yourself with local resources and support services available for families in challenging circumstances. During the interview, mention specific organisations or initiatives you know about and how they can benefit the families you will be working with.

✨Highlight Your Multi-Agency Experience

Discuss your experience working collaboratively with various agencies, such as education, social services, and healthcare professionals. Provide examples of successful multi-agency work and how it led to positive outcomes for families.

✨Prepare for Scenario-Based Questions

Anticipate scenario-based questions that may arise during the interview. Think about potential challenges a Family Liaison Officer might face and prepare thoughtful responses that demonstrate your problem-solving skills and empathy.

Family Liaison Officer
Witherslack Group
Location: Ormskirk
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