Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Service Technician, repairing and calibrating cutting-edge surveying equipment.
- Company: M&P Survey is a leading UK dealer for Leica Geosystems, innovating in survey solutions.
- Benefits: Enjoy a competitive salary, supportive team environment, and opportunities for professional growth.
- Why this job: Be part of a dynamic team, working with advanced technology that shapes the future of surveying.
- Qualifications: Experience in electronic repair or calibration is preferred; strong communication skills are essential.
- Other info: Full-time, permanent position based in Ellesmere Port with a focus on customer service excellence.
The predicted salary is between 25500 - 31900 £ per year.
M&P Survey is currently looking for a Service Technician to come and join our team based at our main office in Ellesmere Port. You will join us on a full time, permanent basis, and in return, you will receive a competitive salary from £25,500 per annum depending upon experience.
About the Company:
M&P are a Leica Geosystems main UK dealer and part of the Hexagon group. We are a progressive company supplying survey solutions to civil engineering, construction and land surveying industries. We specialise in bringing innovative technology to market including the most advanced GNSS, mobile mapping, 3D laser scanners, UAV's and total station solutions available to geospatial professionals.
About the Service Technician role:
The Service Technician is a key role within the Hexagon Geosystems organisation and in this position, you will provide a comprehensive, efficient, and courteous service to our customers as well as providing our external sales teams with administrative support, to improve efficiency that will ultimately drive service revenue growth.
Key responsibilities as our Service Technician will include:
- Service, repair and calibration of a variety of surveying equipment to manufacturers specifications.
- Carrying out fault diagnosis to module or component level as required.
- Interaction with logistics and repairs teams to facilitate timely processing of instruments.
- Ensuring all tooling is within calibration.
- To ensure that the average turn-around time is in line with company objectives.
- Working with other departments to ensure any problems/issues are dealt with quickly and in a professional manner.
- Ensure ESD procedures are adhered to.
- Stock control of spare parts.
What we’re looking for in our Service Technician:
- Ideally, a proven track record of working in a fast-paced service environment.
- Familiar or experienced in electronic repair, calibration and working with delicate components.
- Familiar or experienced with computer diagnostics and firmware update processes and procedures.
- Relevant experience may come from existing role of service and repair of Survey Equipment, however, experience in Mobile phone or Watch repair and/or calibration and repair of electronic items would provide transferable skills sets.
- Strong communication (verbal and written).
- High degree of accuracy and attention to detail.
- Ability to work effectively and constructively in a team environment or independently.
- Strong prioritisation skills and ability to manage conflicting demands.
- Ability to form strong relationships with internal and external stakeholders and represent the company professionally.
- Knowledge of SAP or Syrinx advantageous.
- Proficient in MS products, including Word, Excel and PowerPoint.
To join us as our Service Technician please click ‘apply' today – we’d love to hear from you!
Service Technician in Chester employer: M&P Survey
Contact Detail:
M&P Survey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician in Chester
✨Tip Number 1
Familiarise yourself with the latest surveying technologies and equipment that M&P Survey uses. Understanding products like GNSS, 3D laser scanners, and UAVs will not only boost your confidence but also show your genuine interest in the role during any discussions.
✨Tip Number 2
Network with professionals in the surveying and geospatial industry. Attend relevant events or join online forums to connect with current employees or others in similar roles. This can provide you with insider knowledge about the company culture and expectations.
✨Tip Number 3
Brush up on your electronic repair and calibration skills. If you have experience with mobile phones or watches, consider how those skills translate to surveying equipment. Be ready to discuss specific examples of your troubleshooting and repair experiences.
✨Tip Number 4
Prepare to demonstrate your communication and teamwork skills. Think of examples where you've successfully collaborated with others or resolved conflicts, as these are crucial for the Service Technician role at M&P Survey.
We think you need these skills to ace Service Technician in Chester
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Service Technician position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Tailor Your CV: Highlight relevant experience in your CV, especially any work related to electronic repair, calibration, or service environments. Use specific examples that demonstrate your skills in these areas.
Craft a Compelling Cover Letter: Write a cover letter that addresses why you are a great fit for the Service Technician role. Mention your familiarity with surveying equipment and your ability to work under pressure, as well as your strong communication skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at M&P Survey
✨Showcase Your Technical Skills
Make sure to highlight your experience with electronic repair and calibration during the interview. Be prepared to discuss specific examples of how you've successfully diagnosed and repaired equipment in the past, especially if it relates to surveying tools.
✨Demonstrate Strong Communication
Since the role involves interaction with both customers and internal teams, it's crucial to showcase your communication skills. Practice articulating your thoughts clearly and concisely, and be ready to provide examples of how you've effectively communicated in previous roles.
✨Emphasise Attention to Detail
Given the nature of the job, attention to detail is key. Prepare to discuss how you ensure accuracy in your work, particularly when it comes to servicing and calibrating delicate components. Mention any specific processes you follow to maintain high standards.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think of situations where you've had to manage conflicting demands or resolve issues quickly. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
