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For Companies At a Glance
- Tasks: Join us as a Service Colleague, serving customers and keeping our stores running smoothly.
- Company: Asda is a leading retailer dedicated to providing excellent service and quality products.
- Benefits: Enjoy 15% off shopping, flexible pay options, and a range of wellbeing support.
- Why this job: Flexible shifts, teamwork, and a chance to learn new skills make this role exciting!
- Qualifications: A friendly attitude and willingness to learn are all you need to apply.
- Other info: Work nights and weekends with a supportive team in a vibrant retail environment.
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you're looking for flexible working to fit around your lifestyle, then look no further! We'll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special' products. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You'll be naturally friendly and want to get stuck in, working with your team to deliver great results. You'll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Everything you'll love
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with Asda's values and customer service approach. Understanding their commitment to excellent service will help you align your responses during any interviews or discussions.
✨Tip Number 2
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working nights and weekends, showing that you're adaptable and willing to work varied hours can set you apart from other candidates.
✨Tip Number 3
Highlight any previous experience in retail or customer service roles. Even if it's informal, sharing specific examples of how you've provided great service or worked as part of a team can demonstrate your suitability for the position.
✨Tip Number 4
Show enthusiasm for learning new skills across different departments. Expressing a genuine interest in being versatile and contributing to various areas of the store can make you a more attractive candidate for the Service Colleague role.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight your relevant experience in customer service and teamwork.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the role. Emphasise any previous retail or customer service experience, and mention your ability to work flexible hours.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you’ve provided excellent customer service in the past and your willingness to learn new skills.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at ASDA
✨Show Your Customer Service Skills
As a Service Colleague, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. Highlight your friendly nature and willingness to engage with customers.
✨Demonstrate Flexibility
Since the role requires working various shifts, including nights and weekends, it's important to express your flexibility. Discuss your availability and any previous experience you have with varied work hours to show that you're adaptable.
✨Emphasise Teamwork
This position involves working across multiple departments, so showcasing your teamwork skills is essential. Prepare to discuss how you've collaborated with others in past jobs to achieve common goals and deliver great results.
✨Express Enthusiasm for Learning
The job requires an enthusiastic approach to learning new skills. Share your eagerness to take on different tasks and responsibilities, and mention any relevant experiences where you've quickly adapted to new roles or challenges.
