Receptionist

Receptionist

Birmingham Full-Time 22700 - 26500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face of our office, managing calls and supporting admin tasks.
  • Company: Join a thriving FMCG business in Birmingham with a turnover of over £100m annually.
  • Benefits: Enjoy a competitive pay of £12.21 per hour and a full-time permanent role.
  • Why this job: Perfect for those who love organisation and making a positive impact on office culture.
  • Qualifications: Experience in reception or administration is preferred; strong organisational and communication skills are essential.
  • Other info: Work five days a week, including one weekend day, in a dynamic team environment.

The predicted salary is between 22700 - 26500 £ per year.

Carter Rolan Group are recruiting for a fantastic Receptionist role in Birmingham working for a thriving FMCG business who turnover in excess of £100m+ per annum. This role is paying £12.21 per hour, is fulltime, permanent onsite x5 days a week including one Saturday or Sunday (5 days in total).

We are seeking a highly organised and professional Receptionist/Administrative Assistant to join our client. This role is essential in ensuring the smooth operation of our office by providing excellent administrative support and maintaining effective communication both internally and externally. The ideal candidate will possess strong clerical skills, be proficient in using various software applications, and demonstrate exceptional phone etiquette.

Responsibilities
  • Greet visitors and clients warmly, providing a positive first impression of the organisation.
  • Manage incoming calls, directing them to the appropriate personnel while maintaining professionalism.
  • Perform data entry tasks accurately and efficiently, ensuring all information is up-to-date in our systems.
  • Maintain an organised filing system for both physical and digital documents.
  • Assist with administrative tasks such as scheduling appointments, managing calendars, and coordinating meetings.
  • Utilise Microsoft system for basic financial record-keeping and invoicing as required.
  • Support the team with clerical duties including typing correspondence, preparing reports, and managing office supplies.
  • Proficiently use Google Suite for document creation, spreadsheets, and presentations to assist various departments as needed.
Requirements
  • Proven experience in a busy receptionist/administration role is preferred.
  • Strong organisational skills with the ability to prioritise tasks effectively.
  • Excellent phone etiquette and interpersonal skills to communicate clearly with clients and colleagues.
  • Proficiency in data entry with attention to detail to ensure accuracy in all records.
  • Competence in using Microsoft/Google Suite applications (Docs, Sheets, etc.) for daily tasks.
  • Ability to work independently as well as part of a team in a fast-paced environment.

If you are a proactive individual with a passion for administrative excellence and a commitment to providing outstanding support, we encourage you to apply for this exciting opportunity as a Receptionist/Administrative Assistant. Please apply ASAP to avoid missing out!

Receptionist employer: Carter Rolan Group

Carter Rolan Group is an exceptional employer, offering a vibrant work culture in Birmingham that fosters professional growth and development. With competitive pay and a supportive environment, employees benefit from a dynamic FMCG setting where their contributions are valued, and opportunities for advancement are abundant. Join us to be part of a team that prioritises excellence and collaboration, ensuring every day is rewarding and impactful.
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Contact Detail:

Carter Rolan Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist

✨Tip Number 1

Familiarise yourself with the company culture and values of Carter Rolan Group. Understanding their ethos will help you tailor your approach during interviews and demonstrate that you're a good fit for their team.

✨Tip Number 2

Practice your phone etiquette skills before the interview. Since excellent phone communication is crucial for this role, consider role-playing with a friend to refine your tone and clarity when answering calls.

✨Tip Number 3

Brush up on your Microsoft and Google Suite skills. Being proficient in these applications is essential, so take some time to explore any features you might not be familiar with, especially those related to data entry and document creation.

✨Tip Number 4

Prepare examples from your past experience that showcase your organisational skills and ability to manage multiple tasks. Having specific scenarios ready will help you illustrate your capabilities effectively during the interview.

We think you need these skills to ace Receptionist

Organisational Skills
Professionalism
Phone Etiquette
Clerical Skills
Data Entry Accuracy
Filing System Management
Appointment Scheduling
Calendar Management
Microsoft Office Proficiency
Google Suite Proficiency
Interpersonal Skills
Attention to Detail
Teamwork
Independent Work

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in receptionist or administrative roles. Emphasise your organisational skills, proficiency in Microsoft and Google Suite applications, and any previous experience with data entry.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as excellent phone etiquette and the ability to manage multiple tasks effectively.

Highlight Relevant Skills: In your application, clearly outline your clerical skills and experience with software applications. Provide examples of how you've successfully managed calls, scheduled appointments, or maintained filing systems in previous roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.

How to prepare for a job interview at Carter Rolan Group

✨Showcase Your Organisational Skills

As a Receptionist, being organised is key. Prepare examples of how you've managed multiple tasks or prioritised effectively in previous roles. This will demonstrate your ability to handle the busy environment they operate in.

✨Demonstrate Excellent Phone Etiquette

Since you'll be managing incoming calls, practice your phone manner before the interview. Be ready to discuss how you handle difficult calls or ensure clear communication with clients and colleagues.

✨Familiarise Yourself with Relevant Software

The role requires proficiency in Microsoft and Google Suite applications. Brush up on these tools and be prepared to discuss your experience with them, especially in data entry and document creation.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills. Think of scenarios where you had to manage a challenging situation at the reception or assist a team member under pressure, and explain how you handled it.

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