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- Tasks: Support the Pub and Grill Manager in leading a vibrant team and delivering exceptional service.
- Company: Village Hotel Club creates lively spaces for guests to work, eat, relax, and play.
- Benefits: Enjoy discounts on stays, food, wellness memberships, and flexible working hours.
- Why this job: Join a fun, inclusive environment where you can grow and make lasting memories.
- Qualifications: Passion for hospitality, leadership skills, and a focus on customer satisfaction are essential.
- Other info: Celebrate milestones with exciting events and enjoy guaranteed days off for your birthday.
The predicted salary is between 28800 - 43200 £ per year.
Our Pub and Grills are at the heart of the action. They are buzzing with energy and serving up delicious food and drink, delivered by a team with bags of personality. This fun and demanding role allows you to own it, work it and love every minute. You will play a key role supporting the Pub and Grill Manager with recruiting, training and motivating the team to give outstanding service, ensuring the team and customers are loving it.
Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Join us and we can offer you benefits such as:
- Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
- Friends and Family discounted stays from £49 including breakfast.
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
- 30% discount on and off shift in our Village Hotel Starbucks stores.
- Excellent training and development including our Rising Stars and Talent Academy programmes.
- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
- Financial wellbeing support and salary drawdown via Wagestream.
- Access to our Employee Assistance Programme, offering support and counselling.
- Flexible working hours.
- A fun, supportive and inclusive work environment with regular team events.
- Excellent Reward and Recognition Incentive schemes.
- Anniversary rewards for key milestones of service.
- Electric car salary sacrifice scheme.
- Have your birthday off guaranteed.
- Discounted Health Cash plan and Sick pay Insurance.
- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
- Enhanced maternity and paternity benefits and pay.
- Company Pension scheme.
- Life Insurance.
But what we need from you:
- Own it.
- Ability to focus on the detail without forgetting that our customers are at the heart of business.
- Ability to lead a team across F&B.
- A good understanding of F&B business operations, results driven and able to deliver brand standards.
- Motivational, passionate about developing and nurturing your team.
- A genuine passion for creating memories & delivering incredible hospitality.
Come and be part of something new & something special - Work, Grow & Play the Village Way!
Pub & Grill Assistant Manager employer: Village Hotels
Contact Detail:
Village Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pub & Grill Assistant Manager
✨Tip Number 1
Familiarise yourself with the Village Hotel Club's unique culture and values. Understanding their emphasis on personality, fun, and individualism will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and developed a team in previous roles. This will demonstrate your capability to support the Pub and Grill Manager effectively.
✨Tip Number 3
Research the latest trends in food and beverage operations. Being knowledgeable about current industry standards and innovations can set you apart as a candidate who is results-driven and ready to deliver brand standards.
✨Tip Number 4
Prepare to discuss how you create memorable experiences for customers. Sharing specific instances where you've gone above and beyond in hospitality will resonate well with the hiring team.
We think you need these skills to ace Pub & Grill Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Pub & Grill Assistant Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific experiences that demonstrate your ability to lead a team, deliver excellent service, and create memorable customer experiences.
Highlight Relevant Experience: In your CV, focus on previous roles in hospitality or management where you successfully led teams or improved service standards. Use quantifiable achievements to showcase your impact in those positions.
Showcase Your Passion: In both your cover letter and CV, express your genuine passion for the hospitality industry. Share any relevant anecdotes or experiences that illustrate your commitment to creating exceptional guest experiences.
How to prepare for a job interview at Village Hotels
✨Show Your Personality
This role is all about embracing individuality and fun, so don’t be afraid to let your personality shine through during the interview. Share anecdotes that highlight your unique approach to hospitality and how you connect with customers and team members.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll need to lead a team effectively. Be prepared to discuss your previous experiences in managing teams, motivating staff, and handling challenges. Use specific examples to illustrate how you've successfully led a team in a fast-paced environment.
✨Know the Business
Familiarise yourself with the Pub & Grill's operations and brand standards. Research the company’s values and how they translate into customer service. Showing that you understand the business will demonstrate your commitment and readiness for the role.
✨Focus on Customer Experience
Since the customers are at the heart of the business, be ready to discuss how you would enhance their experience. Think of creative ideas or strategies you could implement to ensure guests leave with memorable experiences, and be prepared to share these during your interview.
