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- Tasks: Join our team to deliver exceptional service in a lively bar and restaurant environment.
- Company: Shepherd Neame, Britain's oldest brewer, has been serving quality hospitality for over 300 years.
- Benefits: Enjoy competitive pay, tips, discounts, flexible hours, and a supportive work culture.
- Why this job: Be part of a dynamic team where your contributions make a real impact on customer experiences.
- Qualifications: No experience needed; just bring your passion for hospitality and a positive attitude!
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 20000 - 30000 £ per year.
Shepherd Neame is on the lookout for full time Bar & Restaurant Team Members to join us. If you love hospitality, are a people person and enjoy being on the front line in a busy role, this may be just the job for you.
At Shepherd Neame, we know that first impressions count, so you will play an important part in our business ensuring that you acknowledge our customers with a warm welcome and deliver great service to them at every opportunity.
If you haven't got any previous hospitality experience, please do not worry. As long as you are over 18 years old and possess some of the qualities outlined below, we can train you and teach you everything else that you will need to know.
WHAT'S IN IT FOR YOU?- Competitive hourly pay rate
- A share of tips in addition to your hourly pay
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight Managed House Hotel bookings
- Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
- Sheps Hut discounts and special offers hub on hundreds of high street shops and services
- Access to a Workplace Mental Health Platform
- Company pension plan
- The opportunity to develop & move within our pubs, the Brewery & Support Office
- Flexible working hours
Shepherd Neame may be Britain's oldest brewer but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, which has enabled us to survive and thrive based on the following Sheps Skills: Working Together, Pride and Passion, Authenticity, Sheps Spirit.
Britain's oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.
Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited to this role, we would welcome your application regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
Contact Detail:
Shepherd Neame Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar & Restaurant Team Member
✨Tip Number 1
Show your passion for hospitality! When you meet potential employers or during networking events, express your enthusiasm for working in a bar and restaurant environment. Share any relevant experiences, even if they are not directly related to hospitality, to demonstrate your people skills.
✨Tip Number 2
Familiarise yourself with Shepherd Neame's values and culture. Understanding their commitment to authenticity and teamwork will help you align your conversations and show that you're a good fit for their team. This can be a great conversation starter during interviews.
✨Tip Number 3
Visit one of Shepherd Neame's pubs or restaurants before applying. This will give you firsthand experience of their service style and atmosphere. You can mention your visit in your application or interview, showing your genuine interest in the role.
✨Tip Number 4
Network with current or former employees of Shepherd Neame. Reach out on platforms like LinkedIn to ask about their experiences. They might provide valuable insights into the company culture and tips on how to stand out as a candidate.
We think you need these skills to ace Bar & Restaurant Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Shepherd Neame is looking for in a Bar & Restaurant Team Member. Highlight the qualities they value, such as being a people person and having a passion for hospitality.
Tailor Your CV: Make sure your CV reflects any relevant experience or skills that align with the role. Even if you lack direct hospitality experience, emphasise transferable skills like teamwork, communication, and customer service.
Craft a Personal Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Shepherd Neame specifically and how you embody their values of working together, pride, and authenticity.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at Shepherd Neame
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any experiences, even if they are informal, that highlight your love for serving others and creating a welcoming atmosphere.
✨Demonstrate Teamwork Skills
Since this role involves working closely with others, be prepared to discuss examples of how you've successfully collaborated in a team setting. Highlight your ability to communicate effectively and support your colleagues.
✨Prepare for Customer Interaction Scenarios
Think about potential customer service scenarios you might face in the role. Be ready to discuss how you would handle difficult situations or ensure a positive experience for customers, showcasing your problem-solving skills.
✨Emphasise Your Willingness to Learn
If you lack direct experience, focus on your eagerness to learn and adapt. Mention your openness to training and how you can quickly pick up new skills, which aligns with Shepherd Neame's commitment to developing their team members.
