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- Tasks: Lead and mentor a team to ensure smooth operations for over 230 students.
- Company: Yugo connects students globally to amazing housing opportunities with a focus on people and planet.
- Benefits: Enjoy competitive salary, 5 weeks leave, wellness days, subsidised healthcare, and fun social events.
- Why this job: Join a dynamic team where every day is different and you can shape the future for students.
- Qualifications: Experience in residence management or hospitality, strong communication skills, and sales focus required.
- Other info: This is a 15-month maternity contract with a supportive global team.
The predicted salary is between 25000 - 27500 £ per year.
CRM The Sidings 15 month maternity contract 37.5 hours per week Monday - Friday £31,000 - £33,000 per annum Yugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo we like to do things differently. It’s about people, planet, and passion. We are looking for #Futureshapers who want to positively influence and shape the lives of others.
We are currently on the lookout for an experienced Residence Manager to join the team in our state-of-the-art purpose-built student housing located in Penryn, home to over 230 students.
Responsibilities
- Use your upbeat, outgoing personality to lead, mentor and guide the team to ensure that the student space is running smoothly.
- Take full responsibility of the budget and P&L, and the financial performance of the student space.
- Follow up on all sales opportunities and ensure the student space is at capacity through short term and long term lets.
- Manage the overall presentation of the property through regular inspections and working with your team.
- Handle complaints and offer excellent customer service to your students.
- Ensure core operating procedures are adhered to, providing a safe secure home to our students.
- Maintain and develop relationships with key players at the local universities, as well as internal and external suppliers.
- Manage health and safety responsibilities as set out in Section 7 of the Health and Safety at Work Etc. Act 1974.
Qualifications
- Relevant experience running a residence within hotels, hospitality, or student accommodation.
- Strong interpersonal and communication skills, including the ability to build and maintain quality relationships.
- Experience within a fast paced, target driven environment with strong focus on sales and marketing.
- A preferred qualification and/or willingness to undertake training for Carbon Literacy.
Benefits
- Competitive salary with annual discretionary bonus.
- 5 weeks' annual leave.
- Additional 'YuDay' which is a paid day off every year to support your wellness journey.
- Subsidised Health care & employee assistant program.
- Cycle to work scheme.
- Social events and more!
So, if you are currently looking to get stuck into an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We can’t wait to meet you.
Residence Manager employer: Yugo
Contact Detail:
Yugo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residence Manager
✨Tip Number 1
Familiarise yourself with Yugo's values and mission. Understanding their focus on people, planet, and passion will help you align your approach during interviews and discussions, showcasing that you're a great fit for their culture.
✨Tip Number 2
Network with current or former Residence Managers in similar roles. They can provide insights into the day-to-day responsibilities and challenges, which will help you prepare better for any questions during the interview process.
✨Tip Number 3
Highlight your experience in managing budgets and financial performance. Be ready to discuss specific examples of how you've maximised profits and managed costs in previous roles, as this is a key responsibility for the position.
✨Tip Number 4
Prepare to demonstrate your interpersonal skills. Since building relationships with students and local universities is crucial, think of examples where you've successfully built rapport and handled complaints effectively.
We think you need these skills to ace Residence Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing residences, particularly in student accommodation or hospitality. Use specific examples that demonstrate your leadership skills and ability to handle budgets.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for working with students and your understanding of the role. Mention how your personality aligns with Yugo's values and how you can contribute to creating a positive environment for students.
Showcase Your Interpersonal Skills: In your application, emphasise your strong communication and relationship-building skills. Provide examples of how you've successfully managed teams or resolved conflicts in previous roles.
Highlight Relevant Qualifications: If you have any qualifications related to health and safety or carbon literacy, be sure to mention them. This shows your commitment to compliance and sustainability, which are important aspects of the role.
How to prepare for a job interview at Yugo
✨Show Your Passion for Student Housing
Make sure to express your enthusiasm for working in student accommodation. Share any personal experiences or insights that highlight your understanding of the unique challenges and rewards of managing a residence for students.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Discuss your mentoring style and how you motivate others, as this role requires guiding a team to ensure a smooth operation for over 230 students.
✨Highlight Financial Acumen
Be ready to discuss your experience with budget management and financial performance. Provide specific examples of how you've maximised profits and managed costs in past positions, as this is a key responsibility of the Residence Manager.
✨Emphasise Relationship Building
Talk about your ability to build and maintain relationships with various stakeholders, including students, university staff, and suppliers. Share instances where your interpersonal skills have led to successful collaborations or resolved conflicts.
