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For Companies At a Glance
- Tasks: Manage exciting Client Experience projects and ensure smooth workflows.
- Company: Join a luxury fashion client known for innovation and style.
- Benefits: Earn £400/day with potential remote work options and flexible hours.
- Why this job: Be part of a dynamic team driving engaging client experiences in a vibrant industry.
- Qualifications: Strong organisational skills, excellent communication, and proficiency in Microsoft Office required.
- Other info: Opportunity to work on high-profile projects from April to July 2025.
The predicted salary is between 60000 - 84000 £ per year.
Lorien’s Luxury Fashion client are currently recruiting for a Client Experience Manager to support the delivery of exciting Client Experience projects. This role will work closely with cross-functional teams to ensure the smooth workflow of key Client Experience projects while helping drive them forward to successful completion.
Key Responsibilities:
- Brief Creation & Coordination: Develop Client Experience briefs, working with internal teams to ensure projects are moving forward.
- Project Management: Assist in the delivery of innovative and engaging experience formats, managing the critical path and timelines for key initiatives.
- Event Results & Reporting: Collect event results and prepare detailed reports, ensuring data is organised and actionable.
- Team Liaison: Disseminating updates and collecting regional feedback.
- Meeting Preparation: Prepare agendas and presentations for both ad-hoc projects and recurring meetings, ensuring all necessary materials are ready and available.
Qualifications:
- Strong organisational and multitasking skills, with an ability to manage multiple projects simultaneously.
- Excellent communication skills, both written and verbal.
- Ability to work collaboratively with cross-functional teams and regional stakeholders.
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) or equivalent tools.
- Experience in event coordination or client-facing roles is a plus.
- Strong attention to detail and ability to work under tight deadlines.
Should this position be of interest please submit your CV and I will be in contact as required.
Client Experience Manager employer: Lorien
Contact Detail:
Lorien Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Experience Manager
✨Tip Number 1
Familiarise yourself with the luxury fashion industry. Understanding current trends and key players can help you speak confidently about the sector during interviews, showcasing your passion and knowledge.
✨Tip Number 2
Network with professionals in client experience and event management. Attend industry events or join relevant online groups to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare examples of past projects where you've successfully managed multiple tasks or collaborated with teams. Being able to share specific experiences will demonstrate your organisational skills and ability to work under pressure.
✨Tip Number 4
Brush up on your Microsoft Office skills, especially Excel and PowerPoint. Being proficient in these tools is crucial for preparing reports and presentations, so consider taking a quick online course if you need a refresher.
We think you need these skills to ace Client Experience Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client-facing roles and project management. Emphasise your organisational skills and any experience with event coordination, as these are key for the Client Experience Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury fashion and client experience. Mention specific projects you've managed and how they relate to the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office Suite and any equivalent tools. Provide examples of how you've used these tools in previous roles to manage projects or prepare reports.
Showcase Communication Abilities: Since excellent communication skills are essential for this role, include examples of how you've successfully collaborated with cross-functional teams or presented information in meetings. This will demonstrate your ability to liaise effectively with stakeholders.
How to prepare for a job interview at Lorien
✨Showcase Your Organisational Skills
As a Client Experience Manager, you'll need to juggle multiple projects. Be prepared to discuss specific examples of how you've successfully managed several tasks at once, highlighting your organisational skills and ability to prioritise effectively.
✨Demonstrate Strong Communication Abilities
This role requires excellent communication skills. During the interview, practice articulating your thoughts clearly and concisely. Consider preparing a few anecdotes that showcase your ability to communicate with cross-functional teams and stakeholders.
✨Prepare for Project Management Questions
Expect questions related to project management methodologies. Brush up on your knowledge of critical paths and timelines, and be ready to discuss how you would approach managing key initiatives in a fast-paced environment.
✨Familiarise Yourself with Event Coordination
Since event coordination is a plus for this role, think about any relevant experiences you have. Be ready to share how you've contributed to successful events in the past, including your role in preparation, execution, and post-event reporting.
