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- Tasks: Deliver training, consultancy, and product support to enhance client relationships.
- Company: Join a respected housing consultancy shaping the future of property maintenance.
- Benefits: Enjoy flexible hybrid working, an attractive salary, and professional development opportunities.
- Why this job: Make a real impact in social housing while working in a collaborative and innovative culture.
- Qualifications: 12 years experience in training or consultancy; strong communication and data analysis skills required.
- Other info: Ideal for passionate team players eager to improve services in the social housing sector.
We are currently working with a Housing Consultancy Business who are shaping the future of property maintenance in social housing. Our client is a respected name in the social housing sector, delivering expert consultancy, surveying services, and market-leading software solutions. They work with housing associations, local authorities, building contractors and consultants, providing the tools and insight they need to deliver high-quality, cost-effective property maintenance services.
Due to continued successful growth, they are looking for a Product Consultant to join their dynamic team to help ensure their clients get the best from their products. As a Product Consultant, you will be at the heart of client relationships delivering tailored training, offering expert consultancy, and providing hands-on product support. You will work with internal teams and external stakeholders to enhance understanding, drive best practice, and shape the future of our product development.
Key Responsibilities:- Training & Implementation
- Deliver onsite and online training to housing professionals, operatives, and contact centre staff.
- Create and maintain training content, including bespoke materials and video tutorials.
- Tailor sessions to address client-specific needs and varying levels of experience.
- Consultancy
- Analyse client data to assess usage and provide actionable insights.
- Support clients with rate adjustments and implementation strategies.
- Run stakeholder workshops and present findings to senior decision-makers.
- Product Support & Development
- Provide second-line support and help clients interpret technical documentation.
- Support product demos, user events, and contribute to product improvement.
- Research and develop new items, maintaining the accuracy and relevance of our library.
We are looking for an approachable, analytical, and passionate team player who wants to add value and improve services in the social housing sector. Whether you are delivering training, solving technical queries, or running workshops, your communication skills shine.
Essential:- 12 years experience in training, consultancy, or client IT support.
- Strong communication and presentation skills.
- Confident analysing data and proficient in Microsoft Excel.
- Understanding of social housing or property maintenance.
- Background in Quantity or Building Surveying.
We can offer flexible hybrid working, an attractive salary and benefits package, continued professional development, and the opportunity to work with an experienced and collaborative team, delivering work that truly makes a difference in the sector. A culture that values your ideas and encourages innovation at every level.
Please get in touch for further details.
Product Consultant employer: M & K Consult Ltd
Contact Detail:
M & K Consult Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Consultant
✨Tip Number 1
Familiarise yourself with the social housing sector and property maintenance. Understanding the challenges and trends in this field will help you engage more effectively with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Brush up on your training and presentation skills. Since you'll be delivering tailored training sessions, practice creating engaging content and presenting it confidently to different audiences. This will showcase your ability to adapt to client needs.
✨Tip Number 3
Network with professionals in the housing consultancy space. Attend industry events or join relevant online forums to connect with others in the field. Building relationships can lead to valuable insights and potential referrals.
✨Tip Number 4
Prepare to discuss your analytical skills and experience with data. Be ready to share examples of how you've used data to drive decisions or improve processes in previous roles, as this will be crucial for the Product Consultant position.
We think you need these skills to ace Product Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Product Consultant. Familiarise yourself with the key tasks such as delivering training, providing consultancy, and supporting product development.
Tailor Your CV: Highlight your relevant experience in training, consultancy, or client IT support. Emphasise your strong communication and presentation skills, as well as any experience you have in the social housing sector or property maintenance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for improving services in the social housing sector. Mention specific examples of how you've added value in previous roles and how your skills align with the job requirements.
Showcase Your Analytical Skills: Since the role requires confident data analysis, provide examples in your application of how you've successfully analysed data in the past. Mention your proficiency in Microsoft Excel and any relevant projects where you've used these skills.
How to prepare for a job interview at M & K Consult Ltd
✨Showcase Your Training Skills
As a Product Consultant, you'll be delivering training sessions. Be prepared to discuss your previous training experiences and how you tailored them to meet different client needs. Consider bringing examples of training materials you've created.
✨Demonstrate Analytical Thinking
The role requires strong analytical skills, especially when assessing client data. Be ready to share specific instances where you've successfully analysed data to provide actionable insights or improve processes.
✨Highlight Communication Abilities
Effective communication is key in this role. Prepare to discuss how you've successfully communicated complex information to various stakeholders, including senior decision-makers. Practice articulating your thoughts clearly and confidently.
✨Understand the Social Housing Sector
Familiarise yourself with the social housing sector and property maintenance. Research current trends and challenges in the industry, as this knowledge will help you engage in meaningful discussions during the interview.
