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For Companies At a Glance
- Tasks: Support daily stockroom operations and assist customers with a proactive approach.
- Company: Join Longchamp, a renowned family business in fashion and leather goods with a global presence.
- Benefits: Enjoy competitive salary, bonuses, health cover, and generous holiday allowance.
- Why this job: Be part of a creative team in a caring environment with opportunities for personal growth.
- Qualifications: No specific qualifications required; just a passion for customer service and organisation.
- Other info: Flexible full-time and part-time roles available, perfect for students seeking experience.
The predicted salary is between 24000 - 36000 £ per year.
The Brand
Based in Paris, Longchamp is first and foremost a large, optimistic and independent family business with an international reputation. Joining Longchamp means taking part in the creation and distribution of fashion and leather goods that are both fair and beautiful and the result of excellent craftsmanship. With a presence in over 25 countries and a network of over 3,500 employees, the company is now looking for new, free-spirited, creative and committed talent to continue its development in the UK market in a demanding and caring working environment. Our quickly developing business in the UK and worldwide provides an exciting background for personal development and many opportunities for growth.
As an ambassador for the Longchamp company, you represent the brand image and embody its values at all times. You are employed as a Stock Associate and your duties include, but are not limited to, the following:
- Stock: Organise and implement weekly spot checks.
- Ensure all deliveries are processed as soon as possible, giving priority to items that are out of stock or low in stock.
- Ensure that replenishments from the cage to the stockroom are carried out as often as possible.
- Share any missed opportunities in stockroom availability with the management team.
- Order packaging and make sure we are covered for peak periods.
- Support and organise stock takes with the management.
- Improve stock storage spaces and organise the stockroom.
- Report all stock issues, discrepancies, and slow movers.
- Support VM preparation items during moves.
- Keep track of stock given to personal shoppers and use a template that we are planning to create.
- Participate and support management during stock takes, ensuring that targets are achieved.
- Follow all company procedures regarding stockroom housekeeping and standards.
- Ensure stock is appropriately security tagged to prevent theft, adhering to company security procedures.
- Customer Service: Greeting and assisting local and international customers, adopting a proactive approach when introducing them to the brand, collections and product lines.
- Listening to and identifying the customer's needs.
- Ensuring customer service policy is respected: delivering sincere and impeccable customer service in accordance with the steps in the company's sales process to ensure that every customer has a memorable and unique experience.
Benefits:
- Competitive salary
- ClassPass contribution effective from start date
- Monthly and annual performance bonuses
- Enhanced pension contribution
- Generous holiday allowance after qualifying period
- Private health cover after qualifying period
- Enhanced Maternity, Paternity and adoption pay
- Staff discount
Contact Detail:
Longchamp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stock Associate
✨Tip Number 1
Familiarise yourself with Longchamp's brand values and product lines. Understanding their commitment to craftsmanship and customer service will help you embody the brand image during your interactions.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've effectively managed stock or inventory in previous roles. This will demonstrate your ability to handle the responsibilities of a Stock Associate.
✨Tip Number 3
Be ready to discuss your experience with customer service. Highlight any instances where you went above and beyond to meet customer needs, as this aligns with Longchamp's focus on delivering memorable experiences.
✨Tip Number 4
Network with current or former employees of Longchamp if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Stock Associate
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Stock Associate position. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in stock management or customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to handle stockroom operations effectively.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the Longchamp brand and how your values align with theirs. Mention specific skills that make you a great fit for the Stock Associate role, such as organisation, attention to detail, and customer service skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Longchamp
✨Know the Brand Inside Out
Before your interview, make sure you research Longchamp thoroughly. Understand their values, product lines, and what sets them apart in the fashion industry. This knowledge will help you demonstrate your enthusiasm for the brand and how you can embody its values as a Stock Associate.
✨Showcase Your Organisational Skills
As a Stock Associate, organisation is key. Be prepared to discuss your previous experiences with stock management or any relevant skills that showcase your ability to keep things tidy and efficient. Use specific examples to illustrate how you've successfully managed stock or inventory in the past.
✨Emphasise Customer Service Experience
Even though the role focuses on stock management, customer service is still a vital part of the job. Be ready to share examples of how you've provided excellent customer service in previous roles. Highlight your proactive approach to assisting customers and how you can contribute to creating memorable experiences.
✨Prepare Questions for the Interviewers
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and growth opportunities within Longchamp. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
