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- Tasks: Identify and control pest issues while advising customers on prevention methods.
- Company: Vico Homes is dedicated to improving community environments and values its employees.
- Benefits: Enjoy 26 days holiday, flexible working options, and a fantastic health and wellbeing package.
- Why this job: Join a supportive team with opportunities for personal development and community impact.
- Qualifications: Level 2 qualification, customer service experience, and effective communication skills required.
- Other info: Flexible hours may include evenings and weekends; driving license essential.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for someone to work within the Customer and Communities Team to maintain and improve environmental quality within the area.
In this role you will identify pest issues and choose the most appropriate method of control for the area. You will carry out treatments, proofing areas to prevent pests returning and advise customers on how to prevent and treat pests themselves. You will carry out investigation works and repairs. You may be involved in other work streams including Target Hardening and Repair with Care.
What we're looking for:
- a qualification at level 2 of the Regulated Qualifications Framework;
- experience of working in a customer focused environment;
- effective time management;
- effective communication skills;
- an understanding of the concept of customer care.
The core hours of the role are 37 hours, 8am - 4pm Monday to Friday. However, you may be required to work flexibly between 8am and 8pm (including some weekend working). A current, valid UK driving license is also an essential requirement of the role.
For more information or an informal chat about this role, please contact Alana Stanley, Team Leader on 07833293732.
Vico Homes is accredited by Investors in People, which means we recognise that our colleagues are our most valuable asset. As an employer we can offer you a great set of benefits which includes:
- 26 days holiday (rising to 31 after 5 years' service) and statutory bank holidays;
- an extra day off on your birthday;
- generous employer pension contribution;
- happy to talk flexible working, including options for reduced hours, compressed hours or other flexible working patterns;
- a wide range of personal development opportunities;
- a fantastic health and wellbeing package;
- access to Vico Homes Rewards for a fantastic range of lifestyle savings and salary sacrifice schemes including cycle to work, home electronics and our car benefit scheme;
- one day to take part in our Volunteering Scheme;
- "cycle to work" scheme and discounted shopping platform.
We are an equal opportunities employer and welcome applications from all.
How to apply:
Read the job description, person specification and guidance notes below. Complete the supporting information form below with details of how you meet the person specification. We also encourage you to provide your CV if you have one but please remove any information that identifies you (e.g. your name and address). Email your supporting information form, and CV if you have one, before the closing date. Applications close at midnight on the date specified at the top of this page.
What happens next?
You’ll receive an automatic reply to let you know we’ve received your application. We’ll then score all the applications against the person specification and contact you to let you know if we’re inviting you to interview. If you have any questions, please contact our Recruitment Team on the email address above.
Pest Control Officer in Castleford employer: WDH
Contact Detail:
WDH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pest Control Officer in Castleford
✨Tip Number 1
Familiarise yourself with common pest issues in the Castleford area. Understanding local pest problems will help you demonstrate your knowledge during interviews and show that you're proactive about the role.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves advising customers, being able to communicate effectively and empathetically will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your time management strategies. Given the flexible working hours, showcasing how you can efficiently manage your time while balancing various tasks will be crucial.
✨Tip Number 4
Reach out to Alana Stanley for an informal chat about the role. This not only shows your interest but also gives you insights that could help you tailor your approach when applying.
We think you need these skills to ace Pest Control Officer in Castleford
Some tips for your application 🫡
Understand the Job Requirements: Carefully read the job description and person specification for the Pest Control Officer role. Make sure you understand the qualifications, skills, and experience required, as this will help you tailor your application.
Highlight Relevant Experience: In your supporting information form, clearly outline your experience in a customer-focused environment. Provide specific examples of how you've effectively managed time and communicated with customers, as these are key skills for the role.
Showcase Your Qualifications: Mention your qualifications, especially if you have a level 2 qualification from the Regulated Qualifications Framework. If you have any additional certifications related to pest control or customer service, be sure to include those as well.
Follow Application Instructions: Make sure to complete the supporting information form thoroughly and accurately. If you choose to include a CV, remember to remove any personal identifying information. Submit your application before the closing date to ensure it is considered.
How to prepare for a job interview at WDH
✨Know Your Pest Control Basics
Familiarise yourself with common pest issues in the Castleford area and the methods used to control them. Being able to discuss specific techniques and their effectiveness will show your expertise and readiness for the role.
✨Demonstrate Customer Care Skills
Since this role involves advising customers, prepare examples of how you've successfully handled customer interactions in the past. Highlight your communication skills and ability to empathise with customers' concerns.
✨Time Management is Key
Be ready to discuss how you manage your time effectively, especially when dealing with multiple tasks or urgent pest control situations. Providing examples of prioritising tasks will demonstrate your organisational skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, work culture, and specific challenges faced in pest control. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
