At a Glance
- Tasks: Install, service, and maintain machinery at customer sites.
- Company: Join a dynamic Technical Service team focused on customer satisfaction.
- Benefits: Gain hands-on experience and develop technical skills in a supportive environment.
- Why this job: Perfect for tech enthusiasts who love problem-solving and building relationships.
- Qualifications: Must be mechanically and electrically competent with PLC experience.
- Other info: Candidates must be based in North West UK or Midlands and willing to travel.
The predicted salary is between 36000 - 60000 £ per year.
**Location – Candidates must be based within the North West UK or Midlands** Job Purpose Responsible for the installation, service and maintenance of our clients machinery in customer facilities. The incumbent is a key member of the Technical Service team and partners with converting and sales teams to meet the needs of the customer. Desired Qualifications: Both mechnanically and electrically competent Demonstrated ability to read electrical, mechanical engineering PLC and operator interface knowledge/experience. Online PLC experience is a must Working knowledge of continuous improvement methods, i.e. Six Sigma methodology Candidates must have experience of troubleshooting Servo systems, understanding both Motors and Controls. Able to identify root causes and resolves problems and issues Able to Develop positive customer relationships through customer-focused mindset, build trust Able to travel and stay away from home is a must
Field Services Engineer employer: Pivotal Recruitment Ltd
Contact Detail:
Pivotal Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Engineer
✨Tip Number 1
Make sure to highlight your experience with PLC systems and troubleshooting Servo systems during the interview. Be prepared to discuss specific examples where you've successfully resolved technical issues.
✨Tip Number 2
Demonstrate your customer-focused mindset by preparing anecdotes that showcase how you've built positive relationships with clients in previous roles. This will help you stand out as a candidate who understands the importance of customer satisfaction.
✨Tip Number 3
Familiarize yourself with continuous improvement methodologies like Six Sigma. Being able to discuss how you've applied these methods in past experiences can show your commitment to efficiency and quality in your work.
✨Tip Number 4
Since travel is a requirement for this role, be ready to discuss your flexibility and willingness to stay away from home when necessary. Highlight any previous experiences where you've successfully managed travel for work.
We think you need these skills to ace Field Services Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your mechanical and electrical competencies. Include specific experiences related to PLC systems, troubleshooting Servo systems, and any continuous improvement methods you've applied, such as Six Sigma.
Craft a Strong Cover Letter: In your cover letter, emphasize your customer-focused mindset and ability to build positive relationships. Mention specific examples of how you've successfully resolved technical issues in the past.
Showcase Relevant Experience: When detailing your work experience, focus on roles where you installed, serviced, or maintained machinery. Highlight any instances where you collaborated with sales or converting teams to meet customer needs.
Prepare for Technical Questions: Be ready to discuss your knowledge of electrical and mechanical engineering during interviews. Prepare to explain your experience with PLCs and how you've approached troubleshooting in previous roles.
How to prepare for a job interview at Pivotal Recruitment Ltd
✨Show Your Technical Skills
Be prepared to discuss your mechanical and electrical competencies in detail. Highlight any specific experiences you have with PLCs and servo systems, as well as your troubleshooting skills.
✨Demonstrate Customer Focus
Since building positive customer relationships is key, share examples of how you've successfully interacted with clients in the past. Emphasize your customer-focused mindset and ability to build trust.
✨Discuss Continuous Improvement
Familiarize yourself with continuous improvement methods like Six Sigma. Be ready to talk about how you've applied these methodologies in previous roles to enhance service delivery or operational efficiency.
✨Prepare for Travel Questions
Since travel is a requirement, be honest about your availability and willingness to stay away from home. Share any relevant experiences that demonstrate your flexibility and commitment to meeting customer needs.