At a Glance
- Tasks: Manage venue partnerships and optimise machine usage while ensuring excellent customer service.
- Company: Join Jolt Technology, a fast-growing company revolutionising phone charging solutions in the hospitality sector.
- Benefits: Enjoy remote work flexibility, competitive salary, and opportunities for career growth.
- Why this job: Be part of an innovative team making a real impact in the hospitality industry.
- Qualifications: 2+ years in account management or sales; strong relationship-building and analytical skills required.
- Other info: Willingness to travel across the UK for venue visits is essential.
The predicted salary is between 28800 - 43200 £ per year.
UK Account Manager with Jolt Technology
Location: UK (Remote with travel)
Salary: Competitive, based on experience
Job Type: Full-time
About Jolt
Jolt Technology is a rapidly growing company providing sustainable phone charging solutions through a network of rentable power banks. Since launching in early 2024, Jolt has established over 1500 locations in Ireland and the UK, securing partnerships with major hospitality groups such as Mitchells & Butlers and independent pubs and bars. As we continue to grow, we are looking for a UK Account Manager to help maintain and strengthen relationships with our venue partners while driving engagement and performance across our network.
The Role
The UK Account Manager will be responsible for managing venue partnerships, optimizing machine usage, and ensuring excellent customer service. This role requires a proactive, results-driven professional with experience in account management, hospitality, or sales. You will work closely with venue managers, Jolt's UK sales and operations team, and internal stakeholders to maximize the success of our UK locations.
Key Responsibilities
- Account Management & Relationship Building: Act as the main point of contact for Jolt's venue partners across the UK. Develop strong relationships with key accounts to maximize engagement and satisfaction. Regularly check in with venues to ensure machines are active, well-positioned, and generating transactions. Identify underperforming locations and implement solutions to drive usage.
- Cold Calling & Outreach: Conduct cold calls to bars, restaurants, cafes, and other hospitality establishments nationwide to introduce the Jolt portable power bank machine and explain its benefits.
- Performance Monitoring & Optimization: Track and analyse venue performance data to identify opportunities for improvement. Provide guidance and recommendations to venue staff on promoting Jolt's charging stations. Ensure Jolt's point-of-sale (POS) materials (e.g., table tents, bar coasters, napkin holders) are effectively used to boost awareness.
- Operations & Problem-Solving: Work with the operations team to resolve technical or logistical issues. Assist in coordinating machine relocations or replacements where necessary. Support venues with training and best practices to improve adoption rates.
- Sales & Growth Support: Identify upsell opportunities, such as additional Jolt machines, advertising partnerships, or premium service packages. Collaborate with the sales team to onboard new venue partners and ensure smooth implementation. Provide insights to Jolt's leadership on UK market trends and venue needs.
What We're Looking For
- Experience: 2+ years in account management, sales, hospitality, or a related field.
- Skills: Strong relationship-building, problem-solving, and communication.
- Self-Starter: Ability to work independently and proactively manage venue accounts.
- Analytical: Comfortable using data to assess performance and make informed recommendations.
- Travel: Willing to travel within the UK for venue visits and meetings.
- Tech-Savvy: Comfortable using CRM tools, reporting dashboards, and Jolt's management systems.
- Industry Knowledge (Preferred): Experience in hospitality, pubs, bars, restaurants, or retail environments is a plus.
Why Join Jolt?
- Be part of a fast-growing, innovative company with a strong presence in the UK and Ireland.
- Work in a dynamic, results-driven environment with a passionate team.
- Opportunity for career growth as Jolt expands across the UK and beyond.
- Competitive salary and benefits package.
How to Apply: Apply below or send your CV to info@oneagencyrecruitment.ie
#10814 Account Manager - Hospitality Industry employer: One Agency Recruitment
Contact Detail:
One Agency Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land #10814 Account Manager - Hospitality Industry
✨Tip Number 1
Familiarise yourself with the hospitality industry, especially the types of venues Jolt partners with. Understanding their needs and challenges will help you engage more effectively during interviews.
✨Tip Number 2
Network with professionals in the hospitality sector. Attend industry events or join online forums to connect with venue managers and other account managers, which could provide valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed accounts or improved performance in previous roles. Highlight your problem-solving skills and ability to build strong relationships.
✨Tip Number 4
Showcase your analytical skills by being ready to discuss how you would use data to drive decisions. Familiarise yourself with common metrics used in account management and be prepared to suggest ways to optimise venue performance.
We think you need these skills to ace #10814 Account Manager - Hospitality Industry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, sales, or the hospitality industry. Use specific examples that demonstrate your relationship-building skills and problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of Jolt Technology's mission. Mention how your skills align with the role and provide examples of how you've successfully managed accounts in the past.
Highlight Analytical Skills: Since the role involves performance monitoring and optimisation, emphasise your analytical skills in your application. Provide examples of how you've used data to drive improvements in previous roles.
Show Enthusiasm for Travel: As the position requires travel within the UK, express your willingness and enthusiasm for visiting venues. Mention any previous experience you have with travel in a professional context to reinforce your suitability for the role.
How to prepare for a job interview at One Agency Recruitment
✨Know Your Jolt
Familiarise yourself with Jolt Technology's products and services. Understand how their portable power bank machines work and the benefits they offer to hospitality venues. This knowledge will help you demonstrate your enthusiasm and ability to engage with potential partners during the interview.
✨Showcase Your Relationship-Building Skills
Prepare examples from your past experiences where you've successfully built and maintained relationships in a professional setting. Highlight how these skills can be applied to managing venue partnerships effectively, as this is a key responsibility of the Account Manager role.
✨Be Data-Driven
Since the role involves performance monitoring and optimisation, be ready to discuss how you've used data in previous roles to drive results. Bring specific examples of how you've analysed performance metrics and implemented changes that led to improved outcomes.
✨Prepare for Problem-Solving Scenarios
Think about potential challenges you might face in the role, such as underperforming locations or technical issues with machines. Be prepared to discuss how you would approach these problems and provide solutions, showcasing your proactive and analytical mindset.