At a Glance
- Tasks: Join our team as a Gas Engineer, providing essential service and repairs to customers.
- Company: British Gas is revolutionising energy for a greener future, powering 1 in 3 UK homes.
- Benefits: Enjoy a competitive salary, flexible rewards, and support for your well-being.
- Why this job: Be part of a mission-driven team focused on sustainability and customer care.
- Qualifications: Must have ACS qualifications and 3 years of experience in plumbing or heating.
- Other info: We prioritise your growth and well-being, making work-life balance a reality.
The predicted salary is between 35000 - 50000 £ per year.
Join us, be part of more. We're more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that’s energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently; we do it all. We make it, store it, move it, sell it, and mend it.
About your team: At British Gas, our mission is to sell it and mend it. We're the household heroes powering 1 in 3 homes in the UK but supplying energy is just part of what we do. We're making the UK's homes greener and more energy efficient, with our friends at Hive. By using their clever tech like thermostats, heat pumps, solar panels and EV chargers, we're making it cheaper and easier to reduce your home's carbon footprint. And with our new Peak Save programme, we're actively rewarding better energy use too.
About your role: We need Service & Repair engineers to join our team of experienced Gas Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas' Service Promise of same day fix for our customers. Base Salary is £43,733 plus up to £6,000 London weighting allowance (Dependent on area) with uncapped OTE - £60,000 (Including LWA) is a realistic expectation through our fantastic field reward scheme. Being there for our customers is our priority. Whether attending an annual service visit or a complex breakdown you will be representing British Gas in the customer's home. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and experience of working across an array of different boilers and central heating systems and manufacturers is essential.
Here's what we're looking for:
- A natural dedicated focus on providing outstanding customer experience on every visit
- Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1)
- NVQ, C&G or equivalent in plumbing or heating
- 3 years qualified experience of fault finding and diagnosis
- Electrical knowledge, including wiring and fault finding on S-plan, Y-plan and combination systems and boilers
Why should you apply? We're not a perfect place, we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.
If you’re full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you.
Locations
Gas Engineer in Croydon, Surrey employer: British Gas
Contact Detail:
British Gas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Engineer in Croydon, Surrey
✨Tip Number 1
Familiarise yourself with British Gas' mission and values. Understanding their commitment to sustainability and customer service will help you align your responses during interviews, showcasing how your personal values match theirs.
✨Tip Number 2
Network with current or former employees of British Gas. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the interview process.
✨Tip Number 3
Prepare to discuss specific experiences where you've demonstrated outstanding customer service. Since the role focuses heavily on customer interaction, having concrete examples ready will help you stand out as a candidate who truly understands the importance of customer satisfaction.
✨Tip Number 4
Brush up on your technical skills related to various heating systems and boilers. Being able to confidently discuss your experience with fault finding and diagnosis will show that you're not only qualified but also passionate about the work you'll be doing.
We think you need these skills to ace Gas Engineer in Croydon, Surrey
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Gas Engineer position. Tailor your application to highlight how your skills and experience align with what British Gas is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in fault finding and diagnosis, as well as your ACS qualifications. Mention specific examples of how you've provided outstanding customer service in previous roles.
Showcase Your Passion for Sustainability: British Gas values a commitment to sustainability. In your application, express your enthusiasm for energy efficiency and how you can contribute to their mission of creating a greener future.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at British Gas
✨Show Your Passion for Sustainability
Make sure to express your enthusiasm for sustainability and energy efficiency during the interview. Discuss any personal projects or experiences that demonstrate your commitment to a greener future, as this aligns with the company's mission.
✨Highlight Your Technical Skills
Be prepared to discuss your ACS qualifications and relevant experience in detail. Share specific examples of how you've successfully diagnosed and repaired various heating systems, showcasing your problem-solving abilities and technical knowledge.
✨Emphasise Customer Service Experience
Since providing outstanding customer experience is a priority, share examples of how you've gone above and beyond for customers in previous roles. Highlight your communication skills and ability to handle challenging situations with professionalism.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and opportunities for growth within British Gas. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.