D365 Senior Functional Consultant

Job Description

We are seeking a Microsoft Dynamics 365 CRM Functional Consultant to join a multi-award-winning Microsoft Partner. This role involves delivering high-quality D365 CE solutions for public sector clients, driving Agile project delivery, and ensuring seamless business process optimisation. The ideal candidate will have strong stakeholder management skills and a deep understanding of CRM implementations, data migration, and system performance tuning.

Role & Responsibilities

• Lead Dynamics 365 CRM implementations, ensuring business process mapping and system optimisation
• Collaborate with stakeholders to refine requirements, manage product backlogs, and drive Agile delivery
• Oversee data migration, integration, and performance tuning to enhance system efficiency
• Manage Agile teams, ensuring successful project execution and user adoption

Skills & Qualifications

• Strong experience with Dynamics 365 CE and CRM implementations
• Expertise in business analysis, system design, and Agile methodologies
• Ability to lead requirement gathering, user stories, and backlog refinement
• Knowledge of Azure DevOps, RFP responses, and team management is a plus

Benefits

• Competitive salary & bonus structure
• Hybrid working model – London/Birmingham (two days on-site)
• Work with a multi-award-winning Microsoft Partner
• Career growth, private medical insurance, pension & flexible working