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- Tasks: Supervise staff, ensure excellent guest service, and maintain hotel standards.
- Company: Join a popular 4-star hotel in Sidmouth with stunning sea views.
- Benefits: Enjoy accommodation for just £75 per week and a permanent contract.
- Why this job: Be part of a friendly team in a vibrant hospitality environment with growth opportunities.
- Qualifications: Hospitality experience and strong communication skills are essential.
- Other info: Applications must be submitted via email or phone in Word format.
Salary: 32,110 GBP
Location: Sidmouth, Devon
Accommodation provided: Yes
Charge for accommodation: 75.00 GBP per week
Type of contract: Permanent
Workplace description: With wonderful sea views, this hotel is one of Sidmouth's popular 4-star hotels. It is a short level walk from the town centre. It has private manicured gardens and a terrace for drinks or lunches close to the sea. The bar, lounges and most bedrooms also have exceptional sea views, and guests find them warm and comfortable. The restaurant has a modern English menu and friendly and efficient staff.
Main duties and responsibilities:
- Supervise, assist and if necessary train staff in their duties in a professional manner in keeping with their position.
- Ensure a pleasant and polite service is provided to all the hotel's guests.
- Assist with the complaints procedure if necessary.
- Organise and/or assist in all in-house entertainment.
- Take responsibility for any stock/equipment in line with hotel procedure.
- Ensure premises are maintained internally and externally whilst ensuring that all hygiene and security procedures are followed.
- Ensure that all procedures are observed with regard to the handling of any monies.
- Maintain an exceptional neat and tidy appearance, adhering to the Company/Hotel uniform standards at all times.
- Maintain professional behaviour at all times.
Legislation: Adhere to all Health and Safety, Fire Safety, Food Safety, General Data Protection Regulations and any other relevant legislation where required, at all times.
Other Duties: Perform any other reasonable tasks as and when required.
Essential criteria: Must be able to demonstrate the right to work in the United Kingdom.
Education: Good general standard of education and preferably a relevant Hospitality qualification.
Experience: Previous Hotel/Restaurant experience in a similar establishment essential. Excellent communication and interpersonal skills required. Level of English at Level C2 (CEFR) or above.
Important Notes:
- Applications should be made by email or phone.
- Applications should be in Word format only and in ENGLISH.
- DDH Recruitment Ltd does not charge work seekers for its services.
- All workers will be subject to UK taxation.
Please be aware that if you apply for this vacancy then you have given permission under Data Protection (GDPR) for DDH Recruitment Ltd to work with your enclosed information and CV content and to share these details with our clients.
Contact Detail:
DDH Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Assistant Manager
✨Tip Number 1
Familiarise yourself with the hotel and its services. Knowing the ins and outs of the establishment will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the hotel. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss your previous experience in hospitality. Be ready to share specific examples of how you've handled customer service challenges or trained staff, as these are key aspects of the role.
✨Tip Number 4
Demonstrate your understanding of health and safety regulations relevant to the hospitality industry. Showing that you're knowledgeable about these procedures can set you apart from other candidates.
We think you need these skills to ace Hotel Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly any previous roles in hotel or restaurant management. Emphasise your communication and interpersonal skills, as these are crucial for the role.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your understanding of the hotel's values and how your experience aligns with their expectations, especially in staff supervision and customer service.
Highlight Relevant Qualifications: If you have any hospitality qualifications, be sure to mention them prominently in your application. This can set you apart from other candidates who may not have formal training.
Follow Application Instructions: Ensure you submit your application in Word format as specified. Double-check that all documents are included and that your application is clear and professional, adhering to the guidelines provided.
How to prepare for a job interview at DDH Recruitment Ltd
✨Showcase Your Hospitality Experience
Make sure to highlight your previous hotel or restaurant experience during the interview. Discuss specific roles you’ve held and how they relate to the responsibilities of an Assistant Manager, such as supervising staff or handling guest complaints.
✨Demonstrate Excellent Communication Skills
Since this role requires strong interpersonal skills, be prepared to showcase your communication abilities. You might want to share examples of how you've effectively communicated with guests and team members in past positions.
✨Familiarise Yourself with Hotel Procedures
Research common hotel procedures and standards, especially regarding hygiene, safety, and customer service. Being knowledgeable about these areas will show that you are serious about maintaining high standards in the hotel environment.
✨Dress Professionally and Maintain a Neat Appearance
As the role emphasises a neat and tidy appearance, ensure you dress professionally for the interview. This not only reflects your understanding of the hotel's uniform standards but also demonstrates your commitment to professionalism.
