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- Tasks: Provide legal and administrative support to clients during challenging times.
- Company: Join a rapidly growing law firm known for exceptional client service and support.
- Benefits: Enjoy remote work, flexible hours, a competitive salary, and generous annual leave.
- Why this job: Make a real difference in clients' lives while being part of a supportive team.
- Qualifications: Experience in a law firm, strong communication skills, and a passion for client service required.
- Other info: Applications close on 30 May 2025; apply early as positions may fill quickly.
The predicted salary is between 24000 - 28000 £ per year.
At Settlement Agreement Solicitors, we care passionately about the experience that our clients have when they come to us in search of expert legal assistance and support. Clients are placing a great deal of trust in us at a time when they are facing losing their jobs and it is critical that we repay this trust by treating them with warmth, professionalism, understanding and courtesy.
We have grown at a rate of 100% every year for the past 4 years and our law firm now consists of a team of 35 people and growing, including 16 solicitors and 11 paralegals. Our dedication to delivering a 5-star service to our clients has seen us collect fantastic accolades. We are both the number 1 ranked law firm and employment lawyers in the UK on Trustpilot, with over 5,000 verified 5-star reviews.
What we offer:
- A generous base salary of between £30K and £35K dependant on experience
- Additional performance related bonuses
- 5 weeks annual leave plus bank holidays
- Company pension scheme
- Company benefit scheme
What will you do?
The main purpose of the role is to provide administrative and legal support to our clients, whilst working with our team of employment solicitors to case manage our settlement agreement cases. This is an opportunity to join a dynamic and fast-paced business where high volumes of interaction with clients and stakeholders are required, each one requiring appropriate focus and attention to deliver positive outcomes and ensure that deadlines are met.
You will be dealing with clients that are losing their jobs either due to redundancy or a dispute with their employer. You will be holding their hand through this difficult and stressful time so that they feel cared for and supported. This is a 100% remote role where you will be working from home. All equipment will be provided. You will be part of a supportive team that is connected through our phone, messaging and video call systems.
What do you offer?
- Previous experience of working for a reputable law firm is essential.
- Excellent verbal and written communication skills
- Warm and friendly telephone manner
- Customer service focus and ability to read the room
- Time management skills and able to prioritise effectively
- Attention to detail and ability to produce work with precision
- IT Literacy and experience using case management software
- Ability to work unsupervised and use your initiative, even when under pressure
- Problem solving skills
- Able to type 40 words per minute
- Demonstrate a passion for client service excellence
- Deal sensitively and appropriately with confidential information
- Develop and maintain strong relationships with team members and the firms’ employees and solicitors.
- Work well under pressure within stipulated timescales and meet deadlines
You will be proud of a professional and positive work attitude with the ability to embrace change, committed to delivering the Settlement Agreement Solicitors vision and mission, inspired by being at the forefront of innovation and technology in the legal sector, and able to provide a confident and positive contribution, taking responsibility and ownership for the success of the firm and your own development.
Applications will officially close on 30 May 2025. However, we are keen to talk to suitable candidates at the earliest possible opportunity and will close the vacancy to new applications once conversations reach an advanced stage to avoid a delay. We would therefore urge candidates who are interested in this vacancy to get in touch ASAP and discuss the opportunity with us. Any offer is conditional upon receipt of a satisfactory reference, a basic DBS check, Social Media Check, Employee Credit Check, Sanctions Check and a check with our Regulatory Body.
Legal Administrator / Paralegal employer: Settlement Agreement Solicitors
Contact Detail:
Settlement Agreement Solicitors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Administrator / Paralegal
✨Tip Number 1
Familiarise yourself with the specific legal areas that Settlement Agreement Solicitors focus on, particularly employment law. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your customer service skills during any interactions with the team. Since the firm values a warm and friendly approach, emphasising your ability to connect with clients can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you manage your time and prioritise tasks effectively. Given the fast-paced nature of the role, sharing specific examples of how you've successfully handled multiple responsibilities can highlight your suitability.
✨Tip Number 4
Engage with the firm's online presence, such as their Trustpilot reviews or social media. Being knowledgeable about their accolades and client feedback can help you articulate why you want to be part of their team during discussions.
We think you need these skills to ace Legal Administrator / Paralegal
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in legal administration or as a paralegal. Emphasise your communication skills, attention to detail, and any specific software you have used that aligns with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client service excellence. Mention how your previous experiences have prepared you to support clients during challenging times, reflecting the firm's values of warmth and professionalism.
Highlight Relevant Skills: In your application, clearly outline your skills such as time management, problem-solving, and IT literacy. Provide examples of how you've successfully managed high-pressure situations or maintained confidentiality in previous roles.
Show Enthusiasm for the Role: Convey your excitement about joining a dynamic team and contributing to a firm that prioritises client care. Mention your commitment to professional development and how you align with the firm's mission and vision.
How to prepare for a job interview at Settlement Agreement Solicitors
✨Showcase Your Communication Skills
As a Legal Administrator or Paralegal, excellent verbal and written communication skills are crucial. During the interview, demonstrate your ability to articulate thoughts clearly and engage in active listening. You might even want to prepare examples of how you've effectively communicated with clients or colleagues in the past.
✨Emphasise Your Client-Centric Approach
Given the firm's focus on client service excellence, it's important to convey your dedication to providing outstanding support. Share specific instances where you've gone above and beyond for clients, especially in challenging situations, to illustrate your commitment to their well-being.
✨Demonstrate Problem-Solving Abilities
The role requires strong problem-solving skills, so be ready to discuss scenarios where you've successfully navigated challenges. Prepare to explain your thought process and the steps you took to resolve issues, showcasing your ability to think critically under pressure.
✨Familiarise Yourself with Case Management Software
Since IT literacy and experience with case management software are essential, make sure to mention any relevant tools you've used in previous roles. If possible, research the specific software the firm uses and express your willingness to learn and adapt quickly to new systems.
