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- Tasks: Support clients and manage settlement agreement cases in a dynamic, remote environment.
- Company: Join Settlement Agreement Solicitors, a top-rated law firm with a 100% growth rate and 5-star reviews.
- Benefits: Enjoy a competitive salary, performance bonuses, 5 weeks leave, and flexible working hours.
- Why this job: Make a real difference in clients' lives while being part of an innovative and supportive team.
- Qualifications: Experience in a law firm, excellent communication skills, and a passion for client service are essential.
- Other info: Applications close on 30 May 2025; apply early as we may close the vacancy sooner.
The predicted salary is between 30000 - 35000 £ per year.
At Settlement Agreement Solicitors, we care passionately about the experience that our clients have when they come to us in search of expert legal assistance and support. Clients are placing a great deal of trust in us at a time when they are facing losing their jobs and it is critical that we repay this trust by treating them with warmth, professionalism, understanding and courtesy.
We have grown at a rate of 100% every year for the past 4 years and our law firm now consists of a team of 35 people and growing, including 16 solicitors and 11 paralegals. Our dedication to delivering a 5-star service to our clients has seen us collect fantastic accolades. We are both the number 1 ranked law firm and employment lawyers in the UK on Trustpilot, with over 5,000 verified 5-star reviews.
If you are looking for a new challenge and want to join a law firm that is setting new benchmarks in legal and customer service excellence, then please apply today!
What we offer:
- A generous base salary of between £30K and £35K dependant on experience
- Additional performance related bonuses
- 5 weeks annual leave plus bank holidays
- Company pension scheme
- Company benefit scheme
What will you do?
The main purpose of the role is to provide administrative and legal support to our clients, whilst working with our team of employment solicitors to case manage our settlement agreement cases. This is an opportunity to join a dynamic and fast-paced business where high volumes of interaction with clients and stakeholders are required, each one requiring appropriate focus and attention to deliver positive outcomes and ensure that deadlines are met.
You will be dealing with clients that are losing their jobs either due to redundancy or a dispute with their employer. You will be holding their hand through this difficult and stressful time so that they feel cared for and supported. This is a 100% remote role where you will be working from home. All equipment will be provided. You will be part of a supportive team that is connected through our phone, messaging and video call systems.
What do you offer?
- Previous experience of working for a reputable law firm is essential.
- Excellent verbal and written communication skills
- Warm and friendly telephone manner
- Customer service focus and ability to read the room
- Time management skills and able to prioritise effectively
- Attention to detail and ability to produce work with precision
- IT Literacy and experience using case management software
- Ability to work unsupervised and use your initiative, even when under pressure
- Problem solving skills
- Able to type 40 words per minute
- Demonstrate a passion for client service excellence
- Deal sensitively and appropriately with confidential information
- Develop and maintain strong relationships with team members and the firm's employees and solicitors.
- Work well under pressure within stipulated timescales and meet deadlines
You will be proud of a professional and positive work attitude with the ability to embrace change, committed to delivering the Settlement Agreement Solicitors vision and mission, and inspired by being at the forefront of innovation and technology in the legal sector.
Other candidate information:
Applications will officially close on 30 May 2025. However, we are keen to talk to suitable candidates at the earliest possible opportunity and will close the vacancy to new applications once conversations reach an advanced stage to avoid a delay. Any offer is conditional upon receipt of a satisfactory reference, a basic DBS check, Social Media Check, Employee Credit Check, Sanctions Check and a check with our Regulatory Body.
Legal Administrator / Paralegal employer: Settlement Agreement Solicitors
Contact Detail:
Settlement Agreement Solicitors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Administrator / Paralegal
✨Tip Number 1
Familiarise yourself with the specific legal areas that Settlement Agreement Solicitors focus on, particularly employment law. This will not only help you understand their client base better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled difficult situations in previous roles. Given the sensitive nature of the work, demonstrating empathy and understanding will be crucial.
✨Tip Number 3
Network with current or former employees of Settlement Agreement Solicitors on platforms like LinkedIn. They can provide insights into the company culture and what they value in a paralegal, which can give you an edge in your application.
✨Tip Number 4
Prepare to discuss how you manage your time and prioritise tasks effectively, especially under pressure. Since the role involves handling high volumes of client interactions, demonstrating your organisational skills will be key.
We think you need these skills to ace Legal Administrator / Paralegal
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in legal administration or as a paralegal. Emphasise your communication skills, attention to detail, and any previous roles in reputable law firms.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client service excellence. Mention specific experiences where you supported clients through difficult situations, demonstrating your empathy and professionalism.
Highlight Relevant Skills: In your application, clearly outline your IT literacy, time management skills, and ability to work under pressure. Use examples to illustrate how you've successfully managed deadlines and prioritised tasks in past roles.
Show Enthusiasm for the Role: Express your excitement about joining a dynamic team that values exceptional service over billable hours. Mention how you align with the firm's mission and vision, and your eagerness to contribute positively to their success.
How to prepare for a job interview at Settlement Agreement Solicitors
✨Showcase Your Communication Skills
As a Legal Administrator or Paralegal, excellent verbal and written communication skills are crucial. During the interview, make sure to articulate your thoughts clearly and demonstrate your ability to communicate effectively, especially in sensitive situations.
✨Demonstrate Empathy and Client Focus
Given the nature of the role, it's important to show that you understand the emotional challenges clients face. Share examples from your past experiences where you provided exceptional client service and how you handled difficult conversations with empathy.
✨Highlight Your Attention to Detail
Attention to detail is key in legal work. Be prepared to discuss specific instances where your meticulousness made a difference in your previous roles. You might even want to bring along a sample of your work that showcases your precision.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage time effectively. Think about potential challenges you might face in this role and how you would approach them, demonstrating your initiative and ability to work under pressure.
