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- Tasks: Lead e-commerce projects, optimise customer journeys, and launch new products.
- Company: Join a luxury multichannel retailer transforming its digital presence.
- Benefits: Enjoy a hybrid work setup and competitive salary ranging from £50k to £70k.
- Why this job: Be part of a dynamic team focused on creating an aspirational customer experience.
- Qualifications: Experience in e-commerce management, Shopify, and web analysis (GA4) required.
- Other info: Ideal for those with a passion for driving online sales in a fast-paced environment.
The predicted salary is between 50000 - 70000 £ per year.
Excellent career opportunity for an experienced ecommerce manager to help a luxury multichannel retailer embarking on its digital transformation. Reporting to the Ecom Director, you will play an important role in the growth of the D2C site and grow the digital presence of the brand.
As the Ecommerce Lead or Senior Ecommerce Manager, you will be responsible for managing multiple projects and executing the launch of new products often. You will obsess on the customer journey and work closely with the marketing and analytical team to improve CRO and site optimisation. The role suits a website and user journey-focused ecom manager who also understands and has a track record driving sales.
As e-commerce lead, you will collaborate closely with the usual suspects across marketing, analysts, retail, wholesale etc., acting as the e-commerce ambassador and expert for the website. You'll also work closely with the e-commerce merchandisers and develop marketplace opportunities. Assisting in implementing new technologies and systems to enhance the website functionality and customer experience is also part of the role.
Work closely with the omnichannel team to help create a truly aspirational customer-centric experience. The role is perfect for an e-commerce pro heavy on website functionality with a few battle scars managing projects and driving sales online for a luxury or fast-paced business.
Very desirable you will have Shopify experience (Shopify Plus) and have worked in a multichannel environment. You will be very strong at web analysis with experience of GA4. A commercial leader who can take ownership and accountability.
Hybrid setup in Birmingham. DOE considering a range from £50k - £70k.
Ecommerce CRO Manager employer: 3Search
Contact Detail:
3Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce CRO Manager
✨Tip Number 1
Familiarise yourself with the latest trends in e-commerce and conversion rate optimisation (CRO). Being able to discuss current strategies and technologies during your interview will show that you're proactive and knowledgeable about the industry.
✨Tip Number 2
Network with professionals in the e-commerce space, especially those who have experience with luxury brands or multichannel environments. Attend relevant events or webinars to make connections that could provide insights or referrals for the role.
✨Tip Number 3
Prepare specific examples of how you've improved customer journeys and increased sales in previous roles. Be ready to discuss metrics and outcomes, as this will demonstrate your ability to drive results in a similar position.
✨Tip Number 4
Showcase your familiarity with Shopify and GA4 by discussing any projects where you've used these tools. Highlighting your technical skills will reassure the hiring team that you can hit the ground running in this role.
We think you need these skills to ace Ecommerce CRO Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in e-commerce management, particularly focusing on website functionality and customer journey optimisation. Use specific examples of projects you've managed that resulted in increased sales or improved user experience.
Craft a Compelling Cover Letter: In your cover letter, emphasise your passion for e-commerce and your understanding of the luxury retail market. Mention your experience with Shopify and GA4, and how these skills can contribute to the company's digital transformation.
Showcase Relevant Achievements: Include quantifiable achievements in your application, such as percentage increases in conversion rates or successful product launches. This will demonstrate your ability to drive sales and improve site optimisation effectively.
Highlight Collaborative Experience: Since the role involves working closely with various teams, make sure to mention any past experiences where you collaborated with marketing, analytics, or merchandising teams. This shows you can be an effective e-commerce ambassador within the company.
How to prepare for a job interview at 3Search
✨Showcase Your E-commerce Expertise
Make sure to highlight your experience in e-commerce management, especially in luxury or fast-paced environments. Be prepared to discuss specific projects where you've successfully driven sales and improved customer journeys.
✨Demonstrate Your Analytical Skills
Since the role requires strong web analysis skills, be ready to talk about your experience with tools like GA4. Share examples of how you've used data to inform decisions and optimise site performance.
✨Emphasise Collaboration
This position involves working closely with various teams, so illustrate your ability to collaborate effectively. Discuss instances where you've acted as an ambassador for e-commerce and how you’ve worked with marketing, analysts, and merchandisers.
✨Prepare for Technical Questions
Given the focus on website functionality and new technologies, brush up on your knowledge of Shopify and other relevant systems. Be ready to discuss how you've implemented new technologies to enhance user experience in previous roles.
