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- Tasks: Support and manage up to 250 service users in a fixed accommodation site.
- Company: Join an independent organisation providing vital accommodation services across the UK.
- Benefits: Enjoy 33 days annual leave, life cover, health membership, and pension contributions.
- Why this job: Make a real impact while working in a supportive and diverse environment.
- Qualifications: Experience as a Housing Officer/Welfare Officer and a full UK driving licence required.
- Other info: Flexible travel may be needed; laptop and phone provided for your role.
We are looking for Welfare Officers to join our client, an independent organisation who provide accommodation services to numerous organisations across the UK and continues to develop its business in both central and local government as well as the charitable section. This role will be covering Banbury, based at a fixed Initial Accommodation site (some travel may be required based on business need) providing support and management to the Service Users. You will have a portfolio of up to 250 service users/tenants.
The Welfare Officer is responsible for providing direct support and management to Service Users within an allocated location. Working to an assigned own case inspection, the Welfare Officer maintains accurate records, keeps systems up to date and adheres to company procedures. Experience within a Housing Officer/Welfare Officer support role is essential.
Benefits:
- 33 days annual leave per annum (25 days plus bank holidays)
- Life Cover (2 x basic salary)
- Westfield Health Membership (offering cashback on health services plus discounts for retailers and gym memberships)
- 6 month probation period
- Employer pension contribution (4% employer, 4% employee)
- Laptop/Phone/other equipment if required as part of job role
- Mileage expenses (claimable from home)
- Referral Scheme
The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. Full UK Driving Licence is essential. DVLA checks will be carried out.
Ready to take your career to the next level? If you are interested and would like to find out more about the position, then please email Lucy at (url removed) for further information. Alternatively, please apply with an up to date CV, preferably in word format with a cover letter outlining your relevant experience and explaining why you are interested in this role.
New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all.
IA Welfare Officer employer: New Appointments Group
Contact Detail:
New Appointments Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IA Welfare Officer
✨Tip Number 1
Familiarise yourself with the specific needs of service users in accommodation settings. Understanding their challenges and how to support them effectively will set you apart during interviews.
✨Tip Number 2
Network with professionals in the housing and welfare sectors. Attend local events or join online forums to connect with others who can provide insights or even referrals for the role.
✨Tip Number 3
Research the organisation's values and mission. Tailoring your conversation to reflect how your personal values align with theirs can demonstrate your genuine interest in the role.
✨Tip Number 4
Prepare for potential scenario-based questions in interviews. Think about past experiences where you've successfully managed challenging situations with service users, as this will showcase your problem-solving skills.
We think you need these skills to ace IA Welfare Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in welfare or housing support roles. Use specific examples that demonstrate your ability to manage and support service users effectively.
Craft a Compelling Cover Letter: In your cover letter, explain why you are interested in the Welfare Officer position. Discuss your passion for supporting individuals and any relevant skills or experiences that make you a strong candidate.
Highlight Relevant Qualifications: If you have any qualifications related to social care, housing management, or welfare support, be sure to mention them. This can set you apart from other candidates.
Proofread Your Application: Before submitting your application, carefully proofread both your CV and cover letter. Check for spelling and grammatical errors, as well as ensuring that all information is clear and concise.
How to prepare for a job interview at New Appointments Group
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Welfare Officer. Be prepared to discuss how your previous experience aligns with the needs of the role, especially in managing service users and maintaining accurate records.
✨Showcase Your Experience
Highlight your relevant experience in housing or welfare support roles during the interview. Prepare specific examples of how you've successfully managed cases or supported service users in the past, as this will demonstrate your capability for the position.
✨Prepare Questions
Think of insightful questions to ask about the organisation and the team you'll be working with. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
✨Be Ready for Disclosure Checks
Since the role requires disclosure checks, be prepared to discuss your background openly. Ensure you have all necessary documentation ready and be honest about any potential issues that may arise during the checks.
