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- Tasks: Provide user support and system administration for Dynamics 365 applications.
- Company: Join a dynamic team in London focused on innovative tech solutions.
- Benefits: Enjoy a hybrid work model with flexible hours and a collaborative environment.
- Why this job: Be part of a growth role that enhances your skills in a thriving tech landscape.
- Qualifications: Experience in user support and knowledge of CRM Dynamics and F&SCM required.
- Other info: Permanent position with no sponsorship; must have citizenship or ILR.
The predicted salary is between 36000 - 60000 £ per year.
One of our clients in London is hiring for a Dynamics 365 Support Analyst for a growth position.
Key Skills:
- User Support - 1st, 2nd and 3rd line support experience to resolve tickets within SLAs
- System Administration and Maintenance - focusing on integrity and quality of system and data
- Process adoption - Testing systems to ensure smooth deployments and collaborate with wider team and stakeholders
- Knowledge of CRM Dynamics and F&SCM applications
This is a permanent role based in London 2 days per week in Holborn. No sponsorship is available for this role, candidates must hold citizenship or ILR. Apply now for immediate consideration.
Dynamics Support Analyst employer: Nicoll Curtin
Contact Detail:
Nicoll Curtin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamics Support Analyst
✨Tip Number 1
Familiarise yourself with Dynamics 365 and its functionalities. Understanding the nuances of CRM Dynamics and F&SCM applications will not only boost your confidence but also help you answer technical questions during interviews.
✨Tip Number 2
Network with professionals in the Dynamics community. Engaging with others who work in similar roles can provide insights into the job market and may even lead to referrals, which can significantly increase your chances of landing the position.
✨Tip Number 3
Prepare for scenario-based questions that focus on user support and system administration. Think of examples from your past experiences where you successfully resolved issues or improved processes, as these will demonstrate your problem-solving skills.
✨Tip Number 4
Showcase your ability to collaborate with teams and stakeholders. Highlight any experience you have in working cross-functionally, as this role requires effective communication and teamwork to ensure smooth deployments and process adoption.
We think you need these skills to ace Dynamics Support Analyst
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Dynamics Support Analyst. Highlight your experience in user support and system administration, as well as your knowledge of CRM Dynamics and F&SCM applications.
Tailor Your CV: Make sure your CV reflects relevant skills and experiences that align with the job description. Emphasise your 1st, 2nd, and 3rd line support experience, and any specific achievements in maintaining system integrity and quality.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Discuss how your background in user support and process adoption can contribute to the team and ensure smooth deployments.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Nicoll Curtin
✨Showcase Your Technical Skills
Make sure to highlight your experience with Dynamics CRM and F&SCM applications. Be prepared to discuss specific instances where you've provided user support or resolved technical issues, as this will demonstrate your capability to handle the responsibilities of the role.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've tackled complex support tickets in the past. Discuss your approach to troubleshooting and how you ensure that issues are resolved within SLAs, as this is crucial for the position.
✨Emphasise Team Collaboration
Since the role involves working with a wider team and stakeholders, be ready to talk about your experience in collaborative environments. Share examples of how you've worked with others to ensure smooth deployments and process adoption.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's use of Dynamics 365 and their expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
