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- Tasks: Engage with clients, manage relationships, and handle queries in a fast-paced environment.
- Company: Join a market-leading SME near Watford with a strong ethical approach and supportive culture.
- Benefits: Enjoy flexible working after probation, competitive salary, and a focus on personal development.
- Why this job: Be part of a growing team that positively impacts customers and fosters a family-like atmosphere.
- Qualifications: Strong communication skills and a desire to develop account management abilities are essential.
- Other info: Recruitment is swift; apply now to be part of an exciting journey!
The predicted salary is between 36000 - 54000 £ per year.
Do you want to work for a business that has a hugely positive effect on the lives of their customers? Do you want to be part of a market leading business based near Watford? If the answer to these questions is yes, then this could be an ideal role for you!
We are working closely with an impressive, growth SME business who are currently going through a rapid expansion project in order to cope with a consistent increase in demand for their service and products. Their business is well positioned to cope and grow, regardless of the general economic pressures and despite the growth, they have retained a strong 'family feel’ and a highly supportive environment.
Whilst they are a commercial business, this position involves growing and maintaining existing clients and being the first point of contact for all incoming queries and escalations. Therefore, communication skills and an ability to engage with customers is a highly beneficial attribute for this position.
If you are either looking to build or further develop existing account management skills, this role will offer that opportunity as you will be working with a hands-on Client Relationship Manager. It is a fast-paced environment and will allow you to be a key part in supporting the growth of the business and gaining satisfaction by overseeing developing relationships from start to finish.
Your day-to-day responsibilities will include:
- Setting up regular meetings with new and existing customers to review business levels
- Attending exhibitions
- Networking via social media such as LinkedIn
- Working with the Claims Manager to raise any incoming escalations
- Identifying key account drivers when re-contracting existing clients
With flexible working after the six-month probationary period and additional benefits, this is a company with a soul and a strong focus on development.
If you are interested, please get in touch or send your CV ASAP as recruitment for this job opportunity is moving swiftly. We do our best to reply to EVERY application!
Short-listed candidates will obviously be contacted for this specific role and, regardless of the outcome of this process, feel free to utilise the 'job seeker resources’ on our website.
Client Relationship Executive employer: BondMoran Recruitment
Contact Detail:
BondMoran Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Executive
✨Tip Number 1
Familiarise yourself with the company’s values and mission. Since they focus on a positive impact on customers, be prepared to discuss how your personal values align with theirs during any conversations or interviews.
✨Tip Number 2
Leverage LinkedIn to connect with current employees or industry professionals. Engaging with them can provide insights into the company culture and help you understand what they value in a Client Relationship Executive.
✨Tip Number 3
Prepare to showcase your communication skills through role-play scenarios. Since this role involves being the first point of contact for clients, practice how you would handle various customer queries and escalations.
✨Tip Number 4
Stay updated on industry trends and challenges that may affect client relationships. Being knowledgeable about the market will allow you to engage in meaningful discussions and demonstrate your proactive approach to client management.
We think you need these skills to ace Client Relationship Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client relationship management. Emphasise your communication skills and any previous roles where you engaged with customers or managed accounts.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the company's values. Mention how your skills align with their need for someone who can grow and maintain client relationships.
Showcase Relevant Skills: In your application, specifically mention skills such as networking, problem-solving, and the ability to handle escalations. Provide examples of how you've successfully used these skills in past roles.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This shows initiative and reinforces your enthusiasm for the role.
How to prepare for a job interview at BondMoran Recruitment
✨Showcase Your Communication Skills
As a Client Relationship Executive, strong communication skills are essential. Be prepared to demonstrate your ability to engage with customers effectively during the interview. Use examples from your past experiences where you successfully managed client relationships or resolved issues.
✨Research the Company
Familiarise yourself with the company's values, mission, and recent developments. Understanding their ethical approach and family feel will help you align your answers with what they value in a candidate. This shows genuine interest and can set you apart from other applicants.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as managing escalations or identifying key account drivers. Think of relevant scenarios from your previous roles and be ready to discuss how you approached them and what the outcomes were.
✨Network and Follow Up
If you have connections within the industry or know someone who works at the company, don’t hesitate to reach out for insights. After the interview, send a thank-you email expressing your appreciation for the opportunity and reiterating your enthusiasm for the role.
