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- Tasks: Assist in creating and deploying email campaigns while managing customer targeting and reporting.
- Company: Join a dynamic team at Liberty, a leader in retail marketing.
- Benefits: Enjoy flexible working options and gain valuable experience in a fast-paced environment.
- Why this job: Perfect for those passionate about marketing and eager to learn in a collaborative setting.
- Qualifications: Ideal candidates are organised, customer-focused, and have an interest in marketing or retail.
- Other info: A university degree in marketing or customer behaviour is a plus!
The predicted salary is between 28800 - 48000 £ per year.
As the CRM Assistant, you will support the CRM team in the briefing and deployment of emails, test creation, customer targeting and segmentation, email QA process and campaign reporting.
Key Responsibilities
- Support on campaign creation, from concept through to deployment
- Work with Responsys ESP to set up, test and QA email campaigns
- Collaborate with key stakeholders to align on channel plans
- Support on the day-to-day management of the email plan for BAU campaigns
- Staying in the know on industry insights and trends, sharing these with the wider team to support the optimisation of Liberty emails
- Create summaries and share insights from CRM campaigns with key stakeholders
Experience
- Customer focused
- Highly organised with the ability to manage multiple campaigns and projects on-time
- Collaborative
- A keen interest in retail, email marketing or customer behaviour
- University degree with emphasis on customer behaviour or marketing (desirable)
CRM Assistant employer: Liberty
Contact Detail:
Liberty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Assistant
✨Tip Number 1
Familiarise yourself with email marketing tools, especially Responsys ESP, as this will be crucial for your role. Consider taking online courses or tutorials to get hands-on experience with the platform.
✨Tip Number 2
Stay updated on the latest trends in email marketing and customer behaviour. Follow industry blogs, attend webinars, and engage with communities on social media to gather insights that you can share during interviews.
✨Tip Number 3
Practice your organisational skills by managing mock campaigns or projects. Use tools like Trello or Asana to simulate the management of multiple campaigns, which will help demonstrate your ability to handle the responsibilities of the role.
✨Tip Number 4
Network with professionals in the CRM and email marketing fields. Attend local meetups or join online forums to connect with others who can provide insights or even referrals for the position at StudySmarter.
We think you need these skills to ace CRM Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in CRM, email marketing, or customer behaviour. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific experiences that showcase your organisational skills and ability to manage multiple campaigns.
Showcase Your Knowledge: Demonstrate your understanding of email marketing trends and customer behaviour in your application. Mention any relevant coursework or projects that align with the responsibilities of the CRM Assistant role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Liberty
✨Show Your Passion for CRM
Make sure to express your enthusiasm for customer relationship management. Share any relevant experiences or projects that highlight your interest in email marketing and customer behaviour, as this will resonate well with the interviewers.
✨Demonstrate Organisational Skills
Since the role requires managing multiple campaigns, be prepared to discuss how you prioritise tasks and stay organised. You could share specific examples of how you've successfully managed projects in the past.
✨Familiarise Yourself with Responsys ESP
Research the Responsys Email Service Provider (ESP) and be ready to discuss its features and benefits. Showing that you have a basic understanding of the tools used in the role will impress the interviewers.
✨Stay Updated on Industry Trends
Be prepared to talk about recent trends in email marketing and customer behaviour. Sharing insights or articles you've read can demonstrate your proactive approach and genuine interest in the field.
