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- Tasks: Lead a team to achieve sales targets and provide exceptional customer service.
- Company: Join BY TERRY, a luxury beauty brand known for innovative skincare and makeup.
- Benefits: Enjoy a creative work environment with opportunities for personal growth and product discounts.
- Why this job: Be part of a team that celebrates individuality and empowers beauty through innovative products.
- Qualifications: No specific qualifications required; passion for beauty and teamwork is essential.
- Other info: Flexible working hours with a monthly rota; dress code reflects the brand's image.
The predicted salary is between 30000 - 42000 £ per year.
To ensure that the counter achieves targets by driving the team. Duties including but not limited to:
- Setting an example for the team.
- Ensuring that all daily counter tasks are undertaken.
- Figures completion – daily and weekly.
- Managing targets and their allocation.
- Regular stock management, ensuring out of stocks are minimal and building a relationship with the in-store buying team to support this.
- Ensuring the counter is adequately stocked with products, keeping an eye on stock levels throughout the day and replenishing where necessary, and ensuring products are displayed with current company guidelines.
- Ensuring adequate counter cover by ensuring rotas are formatted.
- Delegating duties to the team and following up that they have been performed correctly.
- Mentoring the team.
- Assisting with training new product launches.
- To ensure that an excellent level of customer service is always provided.
- To actively traffic stop to build brand awareness and ensure that the team also do this.
- To provide makeup and skincare consultations.
- To book appointments and build ongoing client loyalty, including customer database building and communication.
- To maintain the counter by cleaning surfaces and display areas daily with provided cleaning materials, ensuring all consultation areas are always clean and ready to use.
- To effectively manage transactions; stores where required will provide necessary cash handling training.
- To lead by example and be an active team member.
- To always represent the BY TERRY brand in the best possible way.
- To achieve sales targets as set by the company.
- To achieve personally and ensure the team also achieve brand items per transaction (IPT) and average pound sale (A£S) expectations, currently set at: IPT = 3, A£S - £150.
- To actively promote new launches and promotions.
- To track team sales and feedback any sales information as required at the end of each day.
- To coach the team to enable them to reach their targets.
- To come up with new ideas for event promotions and work with the retail manager to execute these.
Dress code and image:
- To represent the company whilst at work by wearing our products and dressing in the dress code of the store location. Items should be clean and well pressed with no faded colours. Dress code requirements are discussed further at your brand induction.
Working hours:
- Your working hours are set out in your contract. Shift patterns will be confirmed in a monthly rota. You may be required to work such additional hours as may be necessary for the proper performance of your duties without extra remuneration.
- You are entitled to take an unpaid lunch break of one hour, to be taken at a time agreed by the Company.
The Company: "Beauty is not a stereotype; your personal style is your own signature, to be expressed day by day.” - Terry de Gunzburg, Founder.
Founded in the heart of Paris in 2000 by the iconic Terry de Gunzburg, BY TERRY believes in the transformative power of ‘Makeup that Cares’. Our commitment goes beyond luxury - it’s about empowering individuals with skin-loving formulas that celebrate and enhance natural beauty, tailored to each person’s style and life experiences. We champion the beauty of every individual, offering an innovative range of high-quality makeup, skincare, and fragrances designed to not only magnify but also improve skin day by day. Our signature products, Baume de Rose and Brightening CC Serum, embody this belief, blending exceptional skincare benefits with exquisite beauty. With offices in Paris and London, BY TERRY is celebrated globally for its innovation and timeless glamour, present in the world’s most prestigious stores and supported by a comprehensive global distribution network. BY TERRY has earned numerous awards, especially for our groundbreaking hyaluronic-infused powders. Join BY TERRY, and be part of a team that values creativity and a commitment to redefining beauty standards. Immerse yourself in a world where every day is an opportunity to inspire and be inspired. Together at BY TERRY, we make it up, we make it real, we make it recur.
Store Account Manager employer: BY TERRY
Contact Detail:
BY TERRY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Account Manager
✨Tip Number 1
Familiarise yourself with BY TERRY's product range and brand values. Understanding their commitment to beauty and skincare will help you connect with the team and customers, showcasing your passion for the brand during interviews.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've successfully managed a team in the past. Highlight any experience in mentoring or training others, as this is crucial for the Store Account Manager role.
✨Tip Number 3
Prepare to discuss your sales achievements and strategies. Be ready to explain how you've met or exceeded targets in previous roles, as this will show your capability to drive sales and motivate your team effectively.
✨Tip Number 4
Think about innovative ideas for promotions or events that could enhance customer engagement. Presenting fresh concepts during your interview can demonstrate your creativity and alignment with BY TERRY's mission to redefine beauty standards.
We think you need these skills to ace Store Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, team leadership, and customer service. Use specific examples that demonstrate your ability to meet sales targets and manage stock effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the beauty industry and your understanding of BY TERRY's brand values. Mention how your skills align with the role of Store Account Manager and provide examples of how you've successfully led teams in the past.
Highlight Customer Service Skills: Emphasise your commitment to providing excellent customer service. Include any experience you have with client consultations, building customer loyalty, and managing customer databases, as these are key aspects of the role.
Showcase Team Leadership Experience: Detail your experience in mentoring and training team members. Provide examples of how you've motivated a team to achieve sales targets and how you've contributed to a positive team environment.
How to prepare for a job interview at BY TERRY
✨Show Your Leadership Skills
As a Store Account Manager, you'll be expected to lead and mentor your team. During the interview, share examples of how you've successfully managed a team in the past, highlighting your ability to delegate tasks and motivate others.
✨Demonstrate Product Knowledge
Familiarise yourself with BY TERRY's product range, especially their signature items like Baume de Rose and Brightening CC Serum. Be prepared to discuss how you would promote these products and provide consultations, showcasing your passion for beauty and skincare.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Prepare to discuss your approach to providing exceptional service and building client loyalty. Share specific instances where you've gone above and beyond to ensure customer satisfaction.
✨Dress to Impress
Since the role involves representing the brand, make sure to dress in line with BY TERRY's image during the interview. Wear clean, well-pressed clothing that reflects the company's style, as first impressions matter in the beauty industry.
