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- Tasks: Lead and support a team in busy retail stores, ensuring excellent customer experiences.
- Company: Join Sky, Europe's leading entertainment brand, known for its inclusive culture.
- Benefits: Enjoy 28 days annual leave, private health care, and free Sky products at home.
- Why this job: Be part of a dynamic team, develop your leadership skills, and make a real impact.
- Qualifications: Looking for natural leaders with coaching experience and strong organisational skills.
- Other info: Work across multiple locations in Chelmsford, Basildon, and Stratford.
The predicted salary is between 24000 - 36000 £ per year.
40 hours, working 5 out of 7 days. Driving License is required.
Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine.
What will I be doing? In your new role as a Team Leader, you'll be working in multiple busy retail stores, leading and supporting a team of Retail Store Advisors and fostering a team sales approach. You'll also ensure that they're showcasing our superb products in the correct way. You'll be inspiring, coaching, mentoring, and motivating your team, and making sure they have the knowledge and tools they need to give our customers an excellent experience when they buy or upgrade a Sky package.
What skills do I need to succeed? We're looking for born leaders who can build successful sales teams filled with team members who want to perform to the best of their ability every day of the week. You'll be used to coaching staff and improving performance, as well as giving sales tips and training on-the-go. You'll need to be highly organised and flexible too, spending time across multiple stores and teams in some cases.
Will I get help and support? This one is a no-brainer for us. We invest in every member of staff in our business to ensure that they can excel in their roles and you'll spend your first few weeks on our Retail Induction, with a comprehensive training programme that will give you the tools to succeed in your new role. We'll also keep giving you plenty of training that will open doors to new development and growth opportunities.
What about the perks? You'll get 28 days of annual leave, private health and dental care, and loads of great high street discounts. You'll also receive free Sky Q, phone and broadband at home, so you'll be able to tell your customers just how exciting Sky products actually are!
Where you'll work: Your teams are based in Stratford Centre, The Broadway, High Chelmer Shopping Centre in Chelmsford, & Eastgate Shopping Centre in Basildon, and you'll be expected to attend all of these stores twice on a weekly basis.
Interested? So, what are you waiting for? Apply now for a chance to craft your own career path and be brilliant. It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best.
Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you've applied for and the nature of any convictions, we might withdraw the offer.
A job you love to talk about.
Retail assistant employer: Sky
Contact Detail:
Sky Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail assistant
✨Tip Number 1
Familiarise yourself with Sky's products and services. Being knowledgeable about what you’ll be selling will not only boost your confidence but also help you inspire and coach your team effectively.
✨Tip Number 2
Showcase your leadership skills in previous roles. Think of specific examples where you've successfully led a team or improved performance, as this will resonate well with the hiring managers looking for a born leader.
✨Tip Number 3
Highlight your flexibility and organisational skills. Since the role involves working across multiple stores, demonstrating your ability to manage time and adapt to different environments will set you apart from other candidates.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Retail assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and leadership roles. Emphasise any previous experience in coaching or mentoring team members, as this is crucial for the Team Leader position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and leadership. Mention specific examples of how you've successfully led teams or improved sales performance in past roles.
Highlight Relevant Skills: In your application, clearly outline skills that align with the job description, such as organisation, flexibility, and the ability to motivate a team. Use keywords from the job listing to make your application stand out.
Prepare for Potential Questions: Think about common interview questions related to team leadership and customer service. Prepare answers that demonstrate your experience and how you can contribute to Sky's success in retail.
How to prepare for a job interview at Sky
✨Show Your Leadership Skills
As a Retail Team Leader, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led a team in the past, focusing on your coaching and mentoring experiences.
✨Know the Products Inside Out
Familiarise yourself with Sky's products and services before the interview. Being able to discuss them confidently will show your enthusiasm and help you connect with the interviewers.
✨Highlight Your Flexibility
Since the role requires working across multiple stores, emphasise your adaptability and organisational skills. Share instances where you've successfully managed changing priorities or worked in different environments.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and team management skills. Think about challenges you've faced in previous roles and how you overcame them, particularly in a retail setting.
