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- Tasks: Gain hands-on experience in administration, customer service, and office duties.
- Company: Join AFI-Rentals, a leading powered access company in the UK, known for nurturing talent.
- Benefits: Enjoy 25 days holiday, profit share, pension contributions, and a healthcare cash plan.
- Why this job: Fast-paced environment with structured training leading to a Level 3 Business Administrator apprenticeship.
- Qualifications: Team player with good communication skills and basic IT literacy required.
- Other info: Discretionary Christmas bonus and various employee discounts available.
This opportunity includes varied tasks to build your skills and experience as an administrator, including:
- Working towards a Level 3 Business Administrator apprenticeship standard.
- Gaining valuable practical experience working on a busy hire desk, planning delivery and collection routes.
- Performing general office duties, such as customer service, answering the phone, raising hire contracts, corresponding via email, purchasing, etc.
- Receiving job-specific training to become a key role in the Central Service team, covering breakdowns, service maintenance agreements, parts, and damages.
This Apprentice Administrator role would suit candidates with experience or an interest in developing their skills in the following areas: administration, communication, client support, telephony, inbound, outbound, order processing, IT literacy, and presentation.
As one of the largest and fastest-growing powered access companies in the UK, AFI-Rentals builds success by nurturing talent and rewarding hard work. We will provide the successful applicant for this role with a structured programme of training, leading to a Level 3 Business Administrator apprenticeship standard, along with many other practical skills.
For this Apprentice Administrator role, the salary is based on the National Apprenticeship rate for the first 12 months, after which the rate is dependent on age.
Benefits:
- 25 days holiday, plus statutory holidays.
- Inclusion in a profit share scheme.
- An auto-enrolment pension scheme with employer contributions (from aged 22, but voluntary enrolment can be made before this age. Opt-out available).
- Death-in-Service benefit of 2 x salary.
- Healthcare cash plan.
- MyAFI, a comprehensive employee benefits, rewards, and discount programme.
- Christmas Bonus Payment (Discretionary).
Essential Skills:
- You must be a team player and take instruction well.
- You must have a good telephone manner and computer skills.
- You must be professional and comply with all aspects of Data Protection and GDPR at all times due to the fact that you will be handling financial and learner personal information.
Learn valuable skills and kick-start your career with us - apply for this Apprentice Administrator role today.
Apprentice Administrator employer: AFI Group of Companies
Contact Detail:
AFI Group of Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Administrator
✨Tip Number 1
Familiarise yourself with the key responsibilities of an Apprentice Administrator. Understanding tasks like customer service, order processing, and general office duties will help you demonstrate your enthusiasm and readiness for the role during any interviews.
✨Tip Number 2
Showcase your communication skills by preparing examples of how you've effectively interacted with customers or team members in previous roles. This will highlight your ability to fit into a busy hire desk environment.
✨Tip Number 3
Research AFI-Rentals and their services. Being knowledgeable about the company will not only impress your interviewers but also allow you to ask insightful questions, showing your genuine interest in the position.
✨Tip Number 4
Prepare to discuss your IT literacy. Since you'll be handling various administrative tasks, being able to talk about your experience with software and tools relevant to administration will set you apart from other candidates.
We think you need these skills to ace Apprentice Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that match the requirements of the Apprentice Administrator role. Focus on administration, communication, and IT literacy to show you are a good fit.
Craft a Strong Cover Letter: Write a cover letter that explains your interest in the role and how your background aligns with the responsibilities outlined in the job description. Be sure to mention any specific experiences that demonstrate your suitability for the position.
Highlight Relevant Skills: In your application, emphasise skills such as customer service, telephony, and order processing. Use examples from previous experiences or coursework to illustrate your capabilities in these areas.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at AFI Group of Companies
✨Show Your Enthusiasm for Administration
Make sure to express your genuine interest in administration during the interview. Talk about any relevant experiences or skills you have that relate to the tasks mentioned in the job description, such as customer service or order processing.
✨Demonstrate Communication Skills
Since this role involves a lot of communication, be prepared to showcase your verbal and written communication skills. You might want to practice answering questions clearly and concisely, as well as discussing how you would handle customer inquiries.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in the role, such as handling a difficult customer or managing multiple tasks at once. Be ready to discuss how you would approach these situations, demonstrating your problem-solving abilities.
✨Familiarise Yourself with Data Protection
Since you'll be dealing with sensitive information, it's crucial to understand the basics of Data Protection and GDPR. Brush up on these topics so you can confidently discuss how you would ensure compliance in your role.
