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- Tasks: Support the Resource Management Team in operational resourcing and data management.
- Company: Join Buckinghamshire Fire & Rescue Service, serving over 800,000 people in a diverse community.
- Benefits: Enjoy a local government pension, generous leave, employee perks, and onsite gym facilities.
- Why this job: Be part of a supportive team that thrives on problem-solving and community impact.
- Qualifications: GCSEs in Maths and English required; A-Levels desirable but not essential.
- Other info: Flexible working options available; 12-hour shifts with a rotating pattern.
Do you thrive under pressure? Consider yourself a problem solver? Then we have the job for you!
Location: Brigade Headquarters, Stocklake, Aylesbury, Bucks, HP20 1BD
Salary: £35,453.74 (development rate of pay, including the 7.5% out of hours retainer and 5 hours contracted overtime) a year, increasing to £36,251.19 (competent rate of pay, including the 7.5% out of hours retainer and 5 hours contracted overtime)
Contract: Permanent
Hours: Full Time 42-hours week
Benefits: Local Government Pension Scheme • Good annual leave entitlement • Employee benefits • Employee Assistance Programme • Occupational Health • Onsite gym facilities
About Us
Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 firefighters operate from 19 fire stations from the outskirts of London to the South Midlands. We employ around 100 specialist support staff, from ICT to fire prevention. We are a diverse, welcoming community – will you join us? Our Service is only as good as its people. When our employees are engaged and supported, our Service thrives. This why we support flexible and hybrid working.
About the Role
You will support the Resource Management Team (RMT) Station Commander by assisting in the management of operational resourcing and provide a link between operational stations, Thames Valley Fire Control Service (TVFCS) and our Duty Officers. The role includes:
- Managing the day-to-day resourcing of the Service
- Managing data on staff and fleet availability and sharing with internal departments
- Supporting the Operational Support Room being established.
This is a team brought together to support the Service for events such as significant protracted incidents or spate conditions, managing business continuity arrangements for major events or instances where the resilience of the Service may be affected.
About You
We are looking for someone with:
- Excellent attention to detail with a positive approach to problem solving
- Excellent verbal and written communication skills
- Great interpersonal skills
- Multi-tasking and organisational skills
- The ability to work on your own and as part of a team in a bustling office
Experience and Qualifications Required
- Level 2 Functional Skills or GCSEs in Maths and English Language A*–C (9–4)
- Good knowledge of Microsoft applications such as Excel and Outlook
- A-Levels (or equivalent qualifications) desirable but not essential
Anything Else you Need to Know
12-hour shifts from 07:00 - 19:00. This is on a rotating shift pattern which will include every other weekend, and the successful applicant will be expected to work an average of 42 hours a week. Successful applicants must be prepared to work flexibly, providing availability out of hours on a retaining system. The option of hybrid and flexible working is available for weekend shifts.
Application closing date: 20/04/2025
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
We are an equal opportunity employer. Applications from people of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status or disability are welcome. If there are any adaptions or adjustments, we can make to help you in your application, or with our recruitment process, please contact us via e-mail or telephone.
Everyone who works with us is required to have a DBS check.
Abatement and Protected Pension
If you are in receipt of a Firefighter’s pension, before taking up employment with Buckinghamshire & Milton Keynes Fire Authority you are required to notify Human Resources as Abatement Rules may apply.
No agencies please.
Resource Support Officer employer: The Buckinghamshire Fire and Rescue Service
Contact Detail:
The Buckinghamshire Fire and Rescue Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resource Support Officer
✨Tip Number 1
Familiarise yourself with the specific responsibilities of the Resource Support Officer role. Understanding the day-to-day tasks, such as managing operational resourcing and data sharing, will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight your problem-solving skills in conversations with current employees or during networking events. This role requires a proactive approach to challenges, so showcasing your ability to think on your feet can set you apart.
✨Tip Number 3
Connect with professionals in the fire and rescue service sector through LinkedIn or local community events. Building relationships can provide insights into the culture at Buckinghamshire Fire & Rescue Service and may lead to referrals.
✨Tip Number 4
Prepare for potential interview questions by practising scenarios related to multi-tasking and organisational skills. Being able to articulate how you've successfully managed multiple priorities in the past will demonstrate your suitability for this fast-paced role.
We think you need these skills to ace Resource Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Resource Support Officer position. Tailor your application to highlight how your skills and experiences align with these needs.
Highlight Relevant Skills: Emphasise your problem-solving abilities, attention to detail, and communication skills in your CV and cover letter. Provide specific examples of how you've successfully managed similar tasks or challenges in previous roles.
Showcase Your Experience: If you have experience with Microsoft applications like Excel and Outlook, make sure to mention this prominently. Include any relevant qualifications, such as GCSEs or A-Levels, to demonstrate your educational background.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you're passionate about working for Buckinghamshire Fire & Rescue Service. Mention your willingness to work flexible hours and your commitment to supporting the team.
How to prepare for a job interview at The Buckinghamshire Fire and Rescue Service
✨Showcase Your Problem-Solving Skills
Since the role requires excellent problem-solving abilities, prepare examples from your past experiences where you successfully tackled challenges. Be ready to explain your thought process and the steps you took to resolve issues.
✨Demonstrate Attention to Detail
Attention to detail is crucial for this position. During the interview, highlight instances where your meticulous nature made a difference in your work. You might also want to mention how you ensure accuracy in data management.
✨Communicate Effectively
Strong verbal and written communication skills are essential. Practice articulating your thoughts clearly and concisely. Consider preparing a few questions to ask the interviewer, showing your interest in the role and the organisation.
✨Emphasise Teamwork and Flexibility
This role involves working as part of a team in a busy environment. Share examples of how you've collaborated with others and adapted to changing circumstances. Highlight your willingness to work flexible hours, as this is a key requirement.
