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- Tasks: Join us as a Service Colleague, working nights to support various store departments.
- Company: Asda is a leading retailer committed to excellent customer service and teamwork.
- Benefits: Enjoy 15% off shopping, flexible pay options, and a range of wellbeing services.
- Why this job: This role offers flexibility, teamwork, and the chance to enhance customer experiences.
- Qualifications: A friendly attitude and eagerness to learn new skills are essential.
- Other info: Flexible shifts available; must be open to late and weekend work.
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you're looking for flexible working to fit around your lifestyle, then look no further! We'll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special’ products. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You'll be naturally friendly and want to get stuck in, working with your team to deliver great results. You'll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Everything you'll love
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague- Night
✨Tip Number 1
Familiarise yourself with the various departments in the store. Since the role involves working across multiple areas, having a good understanding of how each department operates will help you stand out during the interview.
✨Tip Number 2
Show your enthusiasm for customer service. Be prepared to share examples of how you've provided excellent service in the past, as this is a key aspect of the role and will demonstrate your fit for the position.
✨Tip Number 3
Highlight your flexibility and willingness to work varied shifts. Since the job requires night shifts and weekend availability, emphasising your adaptability will make you a more attractive candidate.
✨Tip Number 4
Research Asda's values and culture. Understanding what the company stands for and being able to articulate how you align with their mission can give you an edge in the selection process.
We think you need these skills to ace Service Colleague- Night
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Service Colleague position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Customer Service Skills: Since this role focuses on providing excellent customer service, make sure to emphasise any previous experience you have in retail or customer-facing roles. Use specific examples to demonstrate your friendly and helpful nature.
Show Flexibility: Mention your willingness to work flexible hours, including nights and weekends, as this is a key requirement for the position. Highlight any past experiences where you successfully adapted to changing schedules.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your enthusiasm for the role and the company. Explain why you want to work at Asda and how you can contribute to their team, focusing on your ability to learn new skills and work collaboratively.
How to prepare for a job interview at ASDA
✨Show Your Customer Service Skills
As a Service Colleague, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your friendly nature and willingness to help others.
✨Demonstrate Flexibility
This role requires working nights and potentially varying shifts. During the interview, express your flexibility and willingness to adapt to different work patterns. Mention any previous experience you have with shift work.
✨Emphasise Teamwork
Working across multiple departments means teamwork is essential. Be ready to discuss how you've successfully collaborated with others in previous roles. Share specific instances where you contributed to a team goal.
✨Prepare for Role-Specific Questions
Familiarise yourself with the various tasks a Service Colleague might perform, such as serving at checkouts or replenishing shelves. Prepare to answer questions about how you would handle these responsibilities and any relevant experience you have.
