At a Glance
- Tasks: Lead a team to deliver top-notch cleaning services in iconic London buildings.
- Company: Join a leading contract cleaning provider known for its ethical practices and employee focus.
- Benefits: Enjoy a competitive salary, 28 days holiday, company laptop, and mobile phone.
- Why this job: Be part of a supportive culture that values innovation and personal growth.
- Qualifications: Experience in cleaning management, strong organisational skills, and a hands-on approach required.
- Other info: Work in a stunning EC2 location with opportunities for career progression.
The predicted salary is between 30000 - 42000 £ per year.
We are a contract cleaning and soft services provider to the FM arena in London and widely regarded as the employer of choice. We manage and support both end user clients and managing agents with several iconic buildings and developments you will recognise.
Working in a stunning building in EC2, the Site Cleaning Manager will proactively deliver agreed key performance indicators and service level agreements to the highest standards.
The Shift: Monday to Friday, Shifts between 7am and 5.30pm
The Package:
- £42,000 basic
- 28 days holiday per year (including bank holidays)
- Company laptop
- Mobile phone
- Opportunities for learning and development and career progression
The Role of the Site Contract Cleaning Manager:
- Ensure all staff under your supervision achieve development plans.
- The company training programme is delivered.
- All systems are operated in line with defined company procedures/standards.
- Staff churn rate of less than 10%.
- Site achieves a minimum of 85% scores in monthly KPI meetings.
- Delivery of a 5-star service across the site in line and accordance with our values.
- Delivery of all added value and innovation commitment across the site.
- Developing client relationships with each client stakeholder.
- Applying strategies to reinforce the Brand.
- Ensuring all team members identify with and understand the company values.
- Contracts remain on budget and achieve set projections.
- Annual portfolio growth.
The Person:
- Proven experience in a supervisory or managerial role within the cleaning industry with a hands-on approach.
- Solid knowledge of cleaning techniques, procedures, and equipment.
- Excellent organisational and time management skills to prioritise tasks and meet deadlines.
- Strong attention to detail and a commitment to maintaining high cleaning standards.
- Effective communication and people skills to interact with staff, clients, and other departments.
- Ability to adapt to changing situations, multitask, and solve problems efficiently.
- Site meetings (daily, weekly, monthly) are focused and interactive and serve to motivate and give direction.
- Generates a 'Team' environment, where staff help each other and recognise that they individually are responsible for the whole and the Manager’s role is fully understood.
- Controls, optimises, and monitors the investment in all resources, constantly assessing the effect, efficiency and value. Make changes which reflect a policy of continuous improvement.
- Ensures all team members know and work to internal customer/support function requirements/deadlines. Where appropriate, changes to these are proposed, supported by a clear business case.
- Knowledge and understanding of Facilities Management.
- IOSH Managing Safely is desirable.
- Experience in management of budgets.
Why Work for Us:
- Ethical Business, always looking to reduce our environmental impact and our use of the planet’s resources.
- Equal Opportunities Employer who promotes diversity.
- Innovative Approach to the Employee Journey.
- A defined purpose-driven set of values helps our employees understand what we stand for and fosters the shared sense of responsibility and family-feel to our business.
Contact Detail:
raymond associates ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Contract Cleaning Manager
✨Tip Number 1
Familiarise yourself with the latest cleaning techniques and equipment. Being knowledgeable about industry standards will not only boost your confidence but also demonstrate your commitment to maintaining high cleaning standards, which is crucial for the Site Contract Cleaning Manager role.
✨Tip Number 2
Network within the Facilities Management sector. Attend industry events or join relevant online forums to connect with professionals in the field. Building relationships can provide you with valuable insights and potentially lead to referrals for the position.
✨Tip Number 3
Prepare to discuss your experience in managing teams effectively. Think of specific examples where you've motivated staff or improved team performance, as this will be key in showcasing your leadership skills during interviews.
✨Tip Number 4
Research the company’s values and ethical practices. Understanding their commitment to reducing environmental impact and promoting diversity will help you align your responses during interviews, showing that you are a good cultural fit for the organisation.
We think you need these skills to ace Site Contract Cleaning Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supervisory or managerial roles within the cleaning industry. Emphasise your hands-on approach and any specific achievements related to key performance indicators and service level agreements.
Craft a Compelling Cover Letter: In your cover letter, express your passion for maintaining high cleaning standards and your commitment to team development. Mention how your organisational skills and attention to detail align with the company's values and goals.
Showcase Relevant Skills: Clearly outline your knowledge of cleaning techniques, procedures, and equipment. Include examples of how you've successfully managed budgets and developed client relationships in previous roles.
Prepare for Potential Questions: Think about how you would respond to questions regarding your experience with staff training, managing resources, and ensuring compliance with company procedures. Be ready to discuss your strategies for fostering a team environment and achieving continuous improvement.
How to prepare for a job interview at raymond associates ltd
✨Showcase Your Leadership Skills
As a Site Contract Cleaning Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed staff in the past, focusing on development plans and achieving KPIs.
✨Know Your Cleaning Standards
Familiarise yourself with industry cleaning techniques and standards. Be ready to discuss how you ensure high cleaning standards and how you handle situations when these standards are not met.
✨Emphasise Communication Skills
Effective communication is key in this role. Think of instances where you've successfully interacted with clients or resolved conflicts within your team. Highlight your ability to foster a collaborative environment.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss how you've tackled challenges in previous roles. Whether it's managing budgets or adapting to changing situations, showing your problem-solving skills will be crucial in the interview.