Complex Care Assistant

Complex Care Assistant

Full-Time 15 £ / hour No home office possible
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At a Glance

  • Tasks: Support clients with complex care needs, ensuring their comfort and wellbeing.
  • Company: Routes Healthcare is a leading care provider focused on personalised homecare services.
  • Benefits: Enjoy flexible shifts, career development, and 24/7 support for your wellbeing.
  • Why this job: Join a passionate team making a real difference in people's lives every day.
  • Qualifications: Must have 6 months of paid care experience and a valid UK driver's license.
  • Other info: This role is exclusively for female applicants to meet specific client care needs.

This role is for female applicants only, due to specific client care needs and to ensure the client's comfort, in line with the Equality Act 2010.

Our client in the Lowton area of Warrington (WA3) requires support from dedicated complex care assistants. Routes Healthcare is committed to enhancing lives 24 hours a day, 7 days a week, not only for those we support but also for their loved ones and family members.

We provide complex care services for people with long-term health conditions, clinically-led enhanced homecare, and end-of-life care, all tailored around the individual’s hobbies, activities, and daily routines.

We offer a pay rate of £13.69 per hour (untrained) - £15.63 per hour (when trained) including holiday pay. The shift patterns are 7am - 7pm or waking nights 7pm- 7am - you must be available to work both days and nights.

Routes Healthcare is a leading care provider—not an agency. We are real people who prioritise individual healthcare needs, offering support in clients' homes and within the community. We take the time to listen to our clients, ensuring their needs are met with care and consideration. Routes Healthcare is seeking dedicated and passionate care workers to deliver high standards of care.

Requirements:
  • At least 6 months of paid care experience in the UK
  • The right to work in the UK without employer sponsorship
  • A valid UK driver’s license and access to a car is essential
  • A caring, positive attitude and patience
  • Excellent communication skills
  • Experience of spinal injuries, bowel management and tracheostomy care is preferred.
  • Willing to work both days, waking nights and weekends
Benefits:
  • Career development through our Routes Academy program to help you achieve your goals
  • 24/7 support from a dedicated on-call team
  • Wellbeing and mental health support
  • Flexible shift patterns to help maintain a healthy work-life balance
  • Staff referral scheme with generous incentives
  • Routes care workers only—no agency staff on shift
  • Flexible, casual contract, helping to maintain a good work/home life balance.

If you're looking to work for a dynamic, forward-thinking healthcare provider that invests in your development, Routes Healthcare is waiting for your application.

Please click apply to continue.

Complex Care Assistant employer: Routes Healthcare

Routes Healthcare is an exceptional employer, dedicated to enhancing the lives of both clients and staff in the Lowton area of Warrington. With a strong focus on employee growth through our Routes Academy programme, we offer flexible shift patterns, comprehensive wellbeing support, and a collaborative work culture that prioritises care and consideration. Join us to be part of a dynamic team where your contributions truly make a difference in the community.
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Contact Detail:

Routes Healthcare Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Complex Care Assistant

✨Tip Number 1

Familiarise yourself with the specific care needs mentioned in the job description, such as spinal injuries and tracheostomy care. This knowledge will not only help you during the interview but also demonstrate your commitment to providing high-quality care.

✨Tip Number 2

Highlight your previous experience in complex care settings when discussing your background. Be prepared to share specific examples of how you've handled challenging situations or provided exceptional support to clients.

✨Tip Number 3

Showcase your communication skills by preparing to discuss how you effectively interact with clients and their families. Being able to convey empathy and understanding is crucial in this role, so think of scenarios where you've excelled in this area.

✨Tip Number 4

Be ready to discuss your availability for both day and night shifts. Flexibility is key in this role, so emphasising your willingness to work varied hours can set you apart from other candidates.

We think you need these skills to ace Complex Care Assistant

Empathy and Compassion
Excellent Communication Skills
Patience
Attention to Detail
Experience in Complex Care
Knowledge of Spinal Injuries
Bowel Management Skills
Tracheostomy Care Experience
Ability to Work Flexible Hours
Teamwork and Collaboration
Problem-Solving Skills
Time Management
Adaptability
Basic First Aid Knowledge

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the specific requirements and responsibilities of a Complex Care Assistant. Tailor your application to highlight how your experience aligns with these needs.

Highlight Relevant Experience: Make sure to emphasise your paid care experience in the UK, especially if you have worked with spinal injuries, bowel management, or tracheostomy care. Use specific examples to demonstrate your skills and knowledge.

Showcase Your Soft Skills: In your application, focus on your caring attitude, patience, and excellent communication skills. These are crucial for a role that involves working closely with clients and their families.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.

How to prepare for a job interview at Routes Healthcare

✨Show Your Passion for Care

Make sure to express your genuine passion for helping others during the interview. Share personal experiences or stories that highlight your dedication to providing high-quality care, especially in complex situations.

✨Highlight Relevant Experience

Be prepared to discuss your previous care experience in detail. Focus on specific skills related to spinal injuries, bowel management, and tracheostomy care, as these are preferred by the employer. Use examples to demonstrate your competence.

✨Demonstrate Flexibility

Since the role requires working both days and nights, emphasise your willingness to adapt to different shift patterns. Mention any past experiences where you successfully managed varied schedules.

✨Ask Insightful Questions

Prepare thoughtful questions about the company and the role. Inquire about the training process, support systems in place, and opportunities for career development. This shows your interest in the position and helps you assess if it's the right fit for you.

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