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- Tasks: Lead the delivery of a new Microsoft Dynamics 365 CRM platform.
- Company: Join a governing body focused on innovative digital solutions.
- Benefits: Enjoy hybrid working and a competitive salary up to £48k.
- Why this job: Be part of a transformative project that enhances user experience and drives change.
- Qualifications: Experience with Microsoft Dynamics 365 and Agile methodologies is essential.
- Other info: Mentorship opportunities and collaboration with cross-functional teams await you.
The predicted salary is between 28800 - 48000 £ per year.
Head Resourcing is pleased to be working with a governing body who are looking for a Product Owner to lead the delivery and implementation phases of a Microsoft Dynamics 365 CRM platform. Following the successful completion of discovery and design, the project is now progressing into configuration, development, and rollout in partnership with a Microsoft Gold Partner. This new CRM will replace a legacy membership system and integrate with various business applications, including Business Central.
Purpose of the Role:
- Clearly communicate the CRM vision, benefits, and objectives to stakeholders.
- Translate organisational needs into structured delivery actions.
- Collaborate with delivery teams, subject matter experts, and partners to ensure alignment with business goals.
- Champion continuous improvement by responding to feedback and driving sustainable change.
Key Responsibilities:
- Guide the successful delivery of a fit-for-purpose CRM solution.
- Maintain and prioritise the product backlog, ensuring it reflects current priorities.
- Lead agile ceremonies such as sprint planning, daily stand-ups, and retrospectives.
- Support UAT and ensure stakeholder expectations are managed.
- Provide clear updates on delivery progress and risks.
- Mentor and support teams in agile methods.
- Help non-technical stakeholders understand solution capabilities.
Required Experience:
- Proven track record of delivering Microsoft Dynamics 365 CRM solutions.
- Strong background in digital design and full service lifecycle delivery.
- Experience working with cross-functional teams and third-party suppliers.
- Solid understanding of Agile methodologies.
Skills & Attributes:
- Strong communicator with excellent stakeholder management skills.
- Deep understanding of user-focused, iterative digital delivery.
- Skilled in product development with a human-centred design approach.
- Comfortable leading teams through ambiguity and complexity.
- Detail-oriented, collaborative, and delivery-focused.
Salary: Up to £48k
Hybrid working: 1 day per week in Edinburgh
If this sounds like you we would like to hear from you.
Contact Detail:
Head Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Owner
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics 365 CRM and its functionalities. Understanding the platform will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on Agile methodologies, especially if you have experience leading agile ceremonies. Being able to discuss your practical knowledge of these methods can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully communicated project visions and objectives to stakeholders in the past. This will showcase your strong communication skills and stakeholder management abilities.
✨Tip Number 4
Network with professionals in the field, particularly those who have worked with Microsoft Dynamics 365. Engaging with others can provide insights and potentially lead to referrals that could enhance your application.
We think you need these skills to ace Product Owner
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Product Owner position. Familiarise yourself with Microsoft Dynamics 365 CRM and Agile methodologies, as these are crucial for the role.
Tailor Your CV: Customise your CV to highlight relevant experience in delivering Microsoft Dynamics 365 CRM solutions and working with cross-functional teams. Emphasise your skills in stakeholder management and agile delivery to align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that clearly communicates your passion for the role and how your background aligns with the company's needs. Mention specific examples of your experience in digital design and product development, showcasing your human-centred approach.
Highlight Continuous Improvement: In your application, demonstrate your commitment to continuous improvement by providing examples of how you've responded to feedback in previous roles. This will show your ability to drive sustainable change, which is key for this position.
How to prepare for a job interview at Head Resourcing
✨Understand the CRM Landscape
Familiarise yourself with Microsoft Dynamics 365 and its functionalities. Be prepared to discuss how you would leverage this platform to meet organisational needs and improve processes.
✨Showcase Your Agile Expertise
Highlight your experience with Agile methodologies. Be ready to explain how you've led agile ceremonies in the past and how you ensure teams stay aligned and productive.
✨Communicate Clearly
As a Product Owner, strong communication is key. Practice articulating the CRM vision and objectives clearly, as well as how you would manage stakeholder expectations throughout the project.
✨Demonstrate Stakeholder Management Skills
Prepare examples of how you've successfully managed relationships with various stakeholders. Discuss how you’ve translated their needs into actionable delivery plans and maintained alignment with business goals.
