Complaints Handler

Our client, a financial services organisation based in Barrow-in-Furness are growing their complaints team and are seeking a complaints handler. This is a mostly on site role with some remote options.  The Role: Support customers where complaints are escalated, investigating, resolving and communicating the outcome of complaints in an effective and timely manner. Engage with customers via various channels including telephone, email and post. Key Skills / Experience Required: Some complaint handling experience from working in business within a regulated industry. Good customer service skills.  Good communication, both written and verbal. Full specification available  Please apply and if suitable, you will be contacted by James Evans from TRR