Inside Sales Representative – Polymer Solutions

At SI Group, we aspire for all employees to live and work to their full potential. We foster a unique environment where each employee is empowered to create value for our business with a commitment to safety and compliance. We promote personal and professional success that aligns with productivity and extraordinary results. Become a Catalyst for Change and help ignite impossible.

The Role:

We are currently seeking an Inside Sales Representative – Polymer Solutions to support the commercial growth and customer engagement efforts across our Polymer Solutions business in the EMEA region. This role focuses on driving sales performance, managing customer relationships, and collaborating closely with internal stakeholders to deliver commercial excellence. Reporting to the Regional Sales Leader, this position involves some European travel (10–20%) for customer visits, tradeshows, and regional meetings.

How You Will Make an Impact:

• Generate sustained, profitable growth by managing a defined customer portfolio and identifying new business opportunities.
• Build and maintain strong relationships with existing and prospective customers to understand their needs and deliver value-added solutions.
• Achieve annual sales targets in volume and landed material margin through effective territory and account management.
• Ensure timely and accurate documentation of all customer interactions, pipeline opportunities, and financial information within Salesforce (SFDC).
• Work collaboratively with Product Managers, Technical Service Managers, and Sales Leaders to deliver customer-focused solutions.
• Understand market dynamics and customer strategies to contribute insights to commercial planning.
• Coordinate customer technical support, including sample requests, product evaluations, and approvals.
• Manage pricing and commercial terms to maintain or improve profitability.
• Proactively monitor sales contracts, ensuring compliance and value optimization.
• Assist in complaint resolution and corrective actions in line with company procedures.
• Collaborate with the Sales Support team to maintain accurate forecasts and contribute to effective demand planning using tools like APO.
• Support the account receivables process and participate in weekly cash calls as needed.

Creating Extraordinary Starts With:

• Commercial Acumen: Strong understanding of pricing, cost drivers, and delivering profitable growth.
• Customer Focus: Passion for service with a proactive, adaptable communication style.
• Sales Drive: Motivated to prospect, close deals, and grow both new and existing accounts.
• Analytical Thinking: Skilled in reporting, forecasting, and interpreting market trends.
• Technical Proficiency: Confident with ERP/SAP (Sales), Salesforce, and Microsoft Office.
• Experience: 2+ years in a commercial or customer-facing role; Bachelor’s degree required.
• Languages: Fluent in English; additional European languages are a plus.
• Team Spirit: Self-motivated, positive, and collaborative in a global team setting.
• Flexibility: Willing to travel within Europe (10–20%) and work occasional non-standard hours.

What We Value:

We strive for all employees to nurture physical, mental and emotional health both personally and professionally. Our commitment to health and wellness centres around prevention, early detection and embracing a healthy lifestyle. Some offerings may vary by role or country, but may include:

• Physical Health benefits including healthcare packages and vision care subsidies.
• Financial Wellness opportunities including life assurance and enhanced employer pension contributions.
• Wellbeing benefits including additional holiday entitlement, flexible and hybrid working opportunities, access to mental health support, various optional social activities, and fruit available on site.
• Progression opportunities including access to learning and development programmes that will empower you to grow both personally and professionally.

Belonging at SI Group

At SI Group, we strive for all employees to perform to their fullest potential. We create an environment where diversity is embraced, voices are heard, boundaries are pushed, and value is created. We celebrate diversity, equity, and inclusion as a driving force toward making the impossible possible, and we’re committed to ensuring all employees embrace it.

Data Privacy

We are committed to protecting your personal data. The information you provide will be used solely for recruitment purposes and processed in accordance with our Privacy Policy and local regulations. By submitting your application, you consent to our processing of your personal data.

Note for Recruitment Agencies:

We handle job openings internally and prioritise direct hiring and referrals for efficiency. If necessary, we work with agencies from our Preferred Supplier List (PSL). We will not consider speculative CVs from agencies not on our PSL, and no introduction fee will be applicable.