Assistant Events & Hospitality Manager

The Assistant Events & Hospitality Manager will focus on the delivery of events and hospitality activities across the UK, including the production and management of live, hybrid, and virtual events. The individual will sit as part of the Operational Excellence Hub (OEH) and will manage the delivery of events and hospitality working in conjunction with team members from across the Marketing and Strategic Relationships function.

Events and hospitality are key to the delivery of a successful marketing plan, managing and delivering best practice planning and delivery in respect of our business events and hospitality activities. The Assistant Manager will ensure that events and hospitality activities support the delivery of the brief, meeting our brand and regulatory requirements and actively involving colleagues throughout development to ensure buy-in, quality and effectiveness.

You will have the ability to co-ordinate activities across multiple stakeholders, channels, programmes and activities prioritising both your own and other colleagues' focus to ensure we hit agreed timelines. The role will often include supporting business relationships including capturing feedback, input into content and messaging and internal engagement. This includes working autonomously where appropriate on location at events with the ability to manage stakeholders, interact with clients and address issues that arise. This role will require working patterns that include evening and weekend working.

What will you be doing?

• Management of event and hospitality programmes (live, hybrid & virtual), with a strong emphasis on producing and managing digital events in line with our best practice guidelines.
• Ensure effective project management and budget control.
• Working with the Campaign Management team to ensure all programmes are joined up, delivered on time and on budget.
• Draft third party briefs and seek required client insights, business input and competitor insights as part of the event development process.
• Coordinate and work alongside third parties, partners and other internal teams and ensure we best use their skills and capabilities.
• Managing suppliers including contract negotiation within budget and invoice settlement.
• Manage the requirements of our processes across deliverables including hospitality and entertaining guidelines and brand, risk and data management policies.
• Capture reporting and insights from events and hospitality to enable our marketing effectiveness processes and suggest ideas for improvements to both event design and the development process.

What will you need to do it?

• Proven track record of events and hospitality management at Assistant Manager level within a professional services environment.
• Proven experience in producing and managing digital events, including live, virtual, and hybrid formats.
• Experience of working on end-to-end events and hospitality.
• Previous experience of working with third parties and the creative briefing process.
• Extensive experience with digital event platforms and tools, including the ability to produce and manage virtual events seamlessly.
• Experience of negotiating with third parties.
• Experience of engaging business stakeholders.
• Familiarity of using brand visual identity toolkits and guidelines.
• Track record of event delivery essential and experience of B2B event and hospitality management desirable.
• Able to apply risk and compliance processes effectively.
• Familiar with management and role of data in event and hospitality programmes and able to produce event reports and apply client insights where relevant.