Parts Advisor

Parts Advisor

Full-Time 21600 - 32400 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers with automotive parts needs and process orders efficiently.
  • Company: Join a dynamic Motor Factor specialising in car parts and accessories.
  • Benefits: Enjoy a competitive salary, bonuses, pension, and 28 days annual leave.
  • Why this job: Be part of a supportive team while helping customers and achieving sales targets.
  • Qualifications: Knowledge of car parts and customer service skills are essential.
  • Other info: Ideal for car enthusiasts looking to grow in the automotive industry.

The predicted salary is between 21600 - 32400 £ per year.

Job Description

Parts Advisor – Automotive\\n\\nLocation: Portsmouth, Southsea, Cosham, Hilsea, Portchester, Fareham, Gosport, Havant, Waterlooville, Purbrook, Drayton, Emsworth, Hayling Island, Wickham, Bedhampton, Paulsgrove\\n\\nSalary: £35,000 basic + Pension + Benefits + 28 days holiday including bank holidays\\n\\nAre you experienced in automotive parts, motor factor sales, or car components?\\n\\nJoin a well-established independent motor factor known for its happy, vibrant, and trusting working environment, strong industry reputation, and loyal customer base.\\n\\nThis is an excellent opportunity for someone who enjoys a fast-paced role, values teamwork, and takes pride in delivering outstanding customer service to both trade and retail customers.\\n\\nThe Role – Parts Advisor\\n\\nYou will play a key part in supporting customers and the internal team, ensuring the accurate identification, sourcing, and supply of automotive parts and accessories.\\n\\nKey Responsibilities:\\n\\nHandle incoming enquiries from trade and retail customers\\nIdentify, advise, and supply the correct car parts, accessories, and components\\nProcess orders accurately using internal systems (experience with MAM Autocat or similar is an advantage)\\nProvide professional customer service and support with product queries, returns, and stock checks\\nAssist with dispatch coordination, general admin, and occasional warehouse tasksAbout You:\\n\\nBackground in car parts sales, motor factors, automotive retail\\nStrong interest in vehicles and good understanding of car parts\\nConfident communicator with a professional telephone manner\\nComfortable using Microsoft Office (Word, Excel, Outlook)\\nExperience with MAM Software, MAM Autocat, or similar cataloguing systems is beneficial\\nAble to manage multiple tasks and work effectively as part of a supportive teamTo Register Your Interest:\\n\\nIf you're interested in this Parts Advisor opportunity, please send your CV to Robert Cox at Glen Callum Associates Ltd – – or call (phone number removed) for a confidential conversation.\\n\\nJOB REF: 4304RC Parts Advisor\\n\\nGlen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better.

If you need any adjustments during the recruitment process, please let us know – we're here to support you

Parts Advisor employer: Glen Callum Associates ltd

Join a dynamic and growing Motor Factor in Washington, where your passion for automotive parts will be valued and rewarded. With competitive salaries, bonuses, and a supportive work culture, we prioritise employee growth and development, ensuring you have the tools and opportunities to excel in your role. Experience a collaborative environment that fosters teamwork and customer satisfaction, making every day meaningful and fulfilling.
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Contact Detail:

Glen Callum Associates ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Parts Advisor

✨Tip Number 1

Familiarise yourself with the latest trends and products in the automotive aftermarket industry. This knowledge will not only help you stand out during interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with professionals in the automotive sector, especially those who have experience in motor factors. Engaging with them can provide valuable insights and potentially lead to referrals for the position.

✨Tip Number 3

Prepare to discuss specific examples of how you've provided excellent customer service in previous roles. Highlighting your ability to build rapport with customers will be crucial in showcasing your fit for this position.

✨Tip Number 4

If you have experience with MAM software or similar systems, be ready to talk about it. Even if it's not essential, demonstrating familiarity with such tools can give you an edge over other candidates.

We think you need these skills to ace Parts Advisor

Knowledge of Automotive Parts
Customer Service Skills
Sales Skills
Technical Mindset
Order Processing
Stock Management
Communication Skills
Team Collaboration
Computer Literacy
Experience with MAM Software
Attention to Detail
Problem-Solving Skills
Time Management
Adaptability

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Parts Advisor. Familiarise yourself with the automotive aftermarket industry and the specific skills required for advising customers on car parts and accessories.

Tailor Your CV: Highlight your relevant experience in the automotive sector, especially any roles involving customer service or sales of car parts. Use specific examples to demonstrate your knowledge and technical mindset related to cars.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your ability to provide excellent customer service. Mention any previous experience in a Motor Factor environment and how it has prepared you for this role.

Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Glen Callum Associates ltd

✨Show Your Automotive Knowledge

Make sure to brush up on your knowledge of car parts and accessories before the interview. Be prepared to discuss specific products and how they can benefit customers, as this will demonstrate your expertise in the automotive aftermarket.

✨Highlight Customer Service Skills

Since the role involves advising customers, it's crucial to showcase your customer service experience. Share examples of how you've successfully assisted customers in the past, focusing on your communication skills and ability to build rapport.

✨Familiarise Yourself with the Company

Research the company and its product range. Understanding their values and what sets them apart in the market will help you tailor your responses and show genuine interest in joining their team.

✨Prepare for Teamwork Questions

As a Parts Advisor, you'll need to work closely with your colleagues. Be ready to discuss your experiences working in a team, how you handle conflicts, and your willingness to support others in achieving sales targets.

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