At a Glance
- Tasks: Lead our housekeeping team to ensure holiday homes are clean and safe for guests.
- Company: Join Parkdean Resorts, the UK's largest holiday park organisation with stunning locations.
- Benefits: Enjoy flexible shifts, 50% holiday discounts, and exclusive deals on food and leisure activities.
- Why this job: Be part of a fun, supportive culture that values your growth and wellbeing.
- Qualifications: No specific qualifications required, just a passion for hospitality and teamwork.
- Other info: Seasonal role with opportunities for training and career development.
Join our housekeeping team as a supervisor for a career with a little more shine! We have several types of caravans and lodges, and you'll get to know them all back to front and inside out, inspiring and developing your team to deliver the highest of standards - always.
So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:
- Flexible shift patterns helping you achieve a good work/life balance.
- The chance to develop your skills and boost your career across our 66 parks.
- You're never on your own with our Employee Assistance Programme, which comes with a 24/7 confidential helpline for counselling and support.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts on meal kits and local gyms.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
What you will be doing:
- Making sure our holiday homes are sparkling clean, super safe, and in great shape for our guests to enjoy every time they stay.
- Making sure the team is equipped with the right tools and supplies to tackle their tasks smoothly and efficiently.
- Team up with the Assistant Accommodation Manager to dive into guest feedback, uncover areas for improvement, and then bring those ideas to life.
- Monitoring cleaning standards, spotting areas that don't meet our expectations, and taking action to address any issues promptly.
- Putting guests first, you and your team will create lasting connections and quickly resolve any queries, ensuring their stay is as smooth and enjoyable as possible.
- Make sure your team handles chemicals and cleaning materials safely, always following COSHH guidelines.
- Use our computer systems to keep everything on track, ensuring processes are followed and all the necessary data is accurately recorded.
Are we the right fit for you? At Parkdean Resorts we donβt leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every single day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories.
Parkdean Resorts is committed to safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie at [email protected]
Other details: Pay Type Hourly, Employment Indicator Seasonal.
Contact Detail:
Parkdean Resorts UK Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Accommodation - Accommodation Supervisor - HK1
β¨Tip Number 1
Familiarise yourself with Parkdean Resorts' values and culture. Understanding their commitment to guest satisfaction and team collaboration will help you align your approach during interviews and discussions.
β¨Tip Number 2
Highlight any previous experience in housekeeping or team supervision. Be ready to share specific examples of how you've maintained high standards and improved team performance in past roles.
β¨Tip Number 3
Prepare to discuss how you handle feedback and implement improvements. Since the role involves working closely with guest feedback, showcasing your ability to adapt and enhance service will be crucial.
β¨Tip Number 4
Demonstrate your knowledge of health and safety regulations, particularly COSHH guidelines. Being able to talk confidently about safe handling of cleaning materials will show your commitment to safety and compliance.
We think you need these skills to ace Accommodation - Accommodation Supervisor - HK1
Some tips for your application π«‘
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of the Accommodation Supervisor position. Highlight key skills and experiences that align with these requirements in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience in housekeeping or supervisory roles. Emphasise your ability to lead a team, manage cleaning standards, and ensure guest satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to maintaining high standards. Mention specific examples of how you've successfully managed teams or improved processes in previous roles.
Highlight Your Soft Skills: In your application, make sure to highlight soft skills such as communication, teamwork, and problem-solving. These are crucial for creating lasting connections with guests and leading your team effectively.
How to prepare for a job interview at Parkdean Resorts UK
β¨Know the Company Culture
Before your interview, take some time to research Parkdean Resorts and understand their team culture. They value fun, growth, and creating unforgettable moments for guests. Showing that you align with these values can make a great impression.
β¨Demonstrate Leadership Skills
As an Accommodation Supervisor, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you've inspired and developed your team in past roles. Use specific examples to illustrate your points.
β¨Familiarise Yourself with COSHH Guidelines
Since the role involves handling cleaning materials and chemicals, it's crucial to understand COSHH guidelines. Brush up on these regulations and be ready to discuss how you ensure safety and compliance in your work.
β¨Prepare for Guest Interaction Scenarios
The job requires putting guests first and resolving queries quickly. Think of scenarios where you've successfully handled guest feedback or complaints in the past. This will show your ability to create lasting connections with guests.