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LivePerson

Details

  • Number of employees
    500-1000
  • Company Type
    Large Multi-national

LivePerson is a leading conversational commerce platform that empowers brands to connect with their customers through AI-driven messaging solutions. Founded with the vision of transforming customer engagement, LivePerson enables businesses to communicate seamlessly across various channels, including web, mobile, and social media.

The company’s innovative technology leverages artificial intelligence to enhance customer interactions, providing real-time support and personalised experiences. With a focus on improving customer satisfaction and driving sales, LivePerson helps brands build meaningful relationships with their audience.

Core Activities:
  • AI-Powered Messaging: LivePerson offers advanced AI capabilities that automate responses and facilitate human-like conversations.
  • Omnichannel Engagement: The platform supports multiple communication channels, ensuring customers can reach brands wherever they are.
  • Analytics and Insights: LivePerson provides businesses with valuable data analytics to understand customer behaviour and improve service delivery.

Headquartered in the UK, LivePerson serves a diverse range of industries, including retail, finance, and telecommunications. The company is committed to innovation and continuously enhances its platform to meet the evolving needs of businesses and consumers alike.

With a strong emphasis on security and privacy, LivePerson ensures that all customer interactions are protected, fostering trust and reliability. As a pioneer in the conversational AI space, LivePerson is dedicated to shaping the future of customer engagement, making it more efficient and effective for brands worldwide.

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