Business Manager

Business Manager

Location: City of London

Salary: Competitive

Contract: Permanent

Hours: Full-time

Working as part of the team, an excellent opportunity has arisen for a Business Manager to support our Senior Wealth Manager. Our client is an Appointed Representative of St. James’s Place Wealth Management, who through quality, integrity, and excellence, are a highly trusted source of advice to clients as their financial needs evolve over the years. This is a fun and friendly company who places high value on their unique culture. Established in 1995 our client provides a holistic approach to Wealth Management; they are currently looking after approx. 3000 clients with about £800m Funds under Management serviced by16 Wealth Managers (Advisers).

The Role – Business Manager:

Duties include but are not exclusive to:

Business Submission (drive business through)

• Manage and drive cases on the go
• Address delays
• Deal with any SJP admin issues / funds unmatched
• Hand off cases to our paraplanning partner and liaise as necessary for additional information / ensure cases are dealt with in a timely manner
• Checking SLs before they are submitted to SJP
• Chasing clients on outstanding docs / confirmation happy to proceed
• Manage Final Salary cases through / non transfer proposals

Client Servicing

• Manage withdrawals / encashments
• Manage any drawdown cases
• Deal with client queries where able
• Ensure all clients have their annual review meetings booked with a view to provide outstanding service and protect ongoing advice charges

Business Tracking

• Estimate IAF projections each month for SWM
• Manage Turnover – business issued correctly
• Update Business Tracker and track business issued

Paraplanning

• Supporting on paraplanning where necessary, including;
• New money cases / EIS & VCT / IHT planning
• Protection (predominantly IHT cases)
• Undertaking analysis of investment transfers via FE Analytics and preparing transfer proposals
• Running Cash Flow models via Voyant to support review meetings or transfers
• Supporting in preparation of review documentation

Project and Business Development Work

Undertaking projects to determine where opportunity may lie in the existing client bank

• Business Development & Marketing projects surrounding existing or prospective clients
• Analysis of source of issued business to refine business development strategy
• Analysis of Costs

Training Support and Team Oversight

• Ongoing training and support to new Associates
• Sharing best practice amongst the PSS
• Oversee and support other PSS who are part of SWM team
• Train and develop these PSS where needed and appropriate
• Process improvements
• Regularly review team efficiency with a view to enhance and develop
• Work with AAG Operations Manager to share feedback on outsourced partners and technology with a view to improve and enhance the services available to the practice
• Assist the Training and Development Manager with developing the wider PSS
• Support the Operations Manager and the T&D Manager where needed