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- Tasks: Coordinate plant hire needs, manage equipment delivery, and ensure client satisfaction.
- Company: Flannery Plant Hire is a top provider of plant hire services in the UK and Ireland.
- Benefits: Join a dynamic team with opportunities for growth and cutting-edge technology.
- Why this job: Be part of an innovative company that values customer service and industry excellence.
- Qualifications: Experience in plant hire, strong organisational skills, and excellent communication abilities required.
- Other info: Full driving licence needed; proactive attitude essential for success.
Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project requirements.
We are seeking a highly organised and motivated individual to join our team in Crewe as a Hire Controller. This is an exciting opportunity to be part of a dynamic company that continues to grow and invest in cutting-edge technology and machinery.
Key responsibilities:
- Act as the primary point of contact for our clients' plant hire needs, including coordinating equipment delivery and collection, scheduling and planning of equipment movements, and ensuring that the correct equipment is supplied to the site.
- Liaise with clients to understand their specific plant hire requirements, ensuring that the right equipment is provided in a timely manner, and maintaining regular communication throughout the duration of the hire.
- Liaise with customers to provide accurate and timely quotations.
- Work closely with the Operations team to manage the availability and allocation of plant and equipment, ensuring that all equipment is inspected and maintained to the required standards before and after each hire.
- Ensure that all relevant documentation, such as delivery and collection notes, safety certificates, and purchase orders, are completed accurately and in a timely manner.
- Proactively manage and resolve any issues or complaints that arise during the hire period, ensuring that the client's needs are met and any problems are rectified promptly.
- Provide regular reports to management on plant hire operations and performance, including equipment availability, utilisation, and maintenance requirements.
- Keep up to date with industry trends and regulations, and ensure that all plant hire activities are carried out in compliance with health and safety regulations.
- Maintain accurate records of plant hire activities, including client details, equipment specifications, and hire agreements.
- Act as a point of contact for the Operations team to coordinate equipment mobilisation and demobilisation, taking into account client requirements and project timelines.
- Continuously identify opportunities for process improvements and implement changes to enhance efficiency and customer satisfaction.
Skills and Qualifications:
- Previous experience in a similar role within the plant hire industry.
- Strong organisational and planning skills, with the ability to manage multiple projects and deadlines simultaneously.
- Excellent communication and interpersonal skills, with the ability to build and maintain positive relationships with clients and colleagues.
- Knowledge of plant and equipment types, specifications, and appropriate uses.
- Familiarity with health and safety regulations and best practices within the plant hire industry.
- Proficient in using plant hire software and systems.
- A proactive, self-motivated attitude, with a strong attention to detail and a commitment to delivering high-quality service to clients.
- Full driving licence.
This is an exciting opportunity to join an industry leading plant hire company and contribute to the successful delivery of projects across a variety of industries.
Hire Controller employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller
✨Tip Number 1
Familiarise yourself with the plant hire industry and its key players. Understanding the market dynamics and trends will help you speak confidently about your knowledge during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the plant hire sector. Attend industry events or join relevant online forums to connect with others in the field. This can lead to valuable insights and potential referrals that may help you land the job.
✨Tip Number 3
Prepare for the interview by practising common questions related to client management and problem-solving in a hire controller role. Think of specific examples from your past experience that showcase your organisational skills and ability to handle multiple projects.
✨Tip Number 4
Research Flannery Plant Hire specifically. Understand their fleet, services, and recent projects. Tailoring your conversation to reflect your knowledge about the company will show your enthusiasm and commitment to becoming part of their team.
We think you need these skills to ace Hire Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the plant hire industry. Emphasise your organisational skills, communication abilities, and any specific software proficiency that aligns with the role of a Hire Controller.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying to Flannery Plant Hire. Mention specific responsibilities from the job description that excite you and how your background makes you a great fit for the team.
Highlight Relevant Skills: In your application, clearly outline your skills related to project management, client communication, and knowledge of health and safety regulations. Use examples from your past roles to demonstrate these skills effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Hire Controller position.
How to prepare for a job interview at CV-Library
✨Know the Company Inside Out
Before your interview, make sure to research Flannery Plant Hire thoroughly. Understand their services, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Demonstrate Your Organisational Skills
As a Hire Controller, strong organisational skills are crucial. Be prepared to discuss specific examples from your past experience where you successfully managed multiple projects or deadlines. Highlight how you prioritised tasks and ensured timely delivery.
✨Showcase Your Communication Skills
Effective communication is key in this role. During the interview, practice clear and concise communication. You might be asked about how you handle client interactions or resolve issues, so have examples ready that demonstrate your interpersonal skills.
✨Familiarise Yourself with Industry Regulations
Since knowledge of health and safety regulations is important for this position, brush up on relevant laws and best practices in the plant hire industry. Being able to discuss these topics will show that you are well-prepared and knowledgeable about the field.
