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- Tasks: Manage client campaigns and ensure successful execution while providing top-notch support.
- Company: Join Pipeline360, a remote-first leader in B2B Demand Generation with a global presence.
- Benefits: Enjoy flexible remote work options and a supportive company culture.
- Why this job: Be part of a dynamic team that values innovation and client success in a fast-paced environment.
- Qualifications: 1-2 years in client-facing roles; experience with Salesforce and advanced Excel or PowerPoint skills required.
- Other info: Opportunity to travel for client visits and collaborate with a talented leadership team.
The predicted salary is between 36000 - 60000 £ per year.
Role located in the UK, 7am-4pm GMT.
Company Overview: Founded in 2010, we’ve been recognized as a "Best Places to Work" and have offices in the US (Boulder), UK (London) and India (Chennai). However, we are a remote-first company with employees across the globe!
About Pipeline360: Pipeline360 is an industry leader in B2B Demand Generation, providing innovative solutions like Content Syndication, Display, and Branded Demand. We help companies accelerate growth by delivering impactful marketing strategies and measurable outcomes.
We are seeking a UK-based Campaign Manager to support our APAC clients.
Key Responsibilities:
- The first escalation point for all client campaign inquiries and custom requests in a client-facing environment.
- Partner with sales leaders as a trusted advisor for all client campaign needs.
- Partner with the Global Campaign Operations team members to ensure frequent updates across all assigned client accounts are delivered (pacing, build progress, etc.).
- Enhance the value of our products and services while cultivating trusted advisory relationships with assigned clients.
- Coordinate campaign execution using integrated tools and technologies for demand generation and display platforms.
- Establish a regular cadence with internal teams and key customer stakeholders to track the achievement of agreed-upon business objectives.
- Act as the point of contact and launch manager for client campaigns within your book of business.
- Transform campaign data into actionable insights, offering solutions aligned with clients' technical and business objectives.
- Create presentations and lead KOC, QBR, etc. calls directly with clients regarding Campaign Strategy and execution.
- Proactively spot optimization opportunities and partner with sales to develop strategy and partnerships with clients.
- Lead clients (new and existing) through overseeing implementations, integrations, maintenance, and expansion.
- Swiftly address various client requests. Facilitate communication among internal departments, providing updates on status, technical requirements, campaign progress, and issue resolution.
- Identify cross-functional resources to implement sustainable solutions.
- Use data analysis to identify how your team will meet company objectives and arrive at the best opportunities for success.
- Collaborate with peers to create and enforce best practices for the team and for campaign processes.
- Act as an extension of the team to ensure client happiness.
- Other duties as assigned.
Qualifications:
- 1-2+ years experience in Customer Success, Professional Services, or equivalent client-facing roles.
- Experience of 1 year or more with Salesforce or other CRM platforms is necessary.
- Proficiency in Excel or PowerPoint at an advanced level is also expected.
- Willingness to travel for client visits as required by circumstances.
- Strong attention to detail.
- Strong oral and written communication skills.
- Expert project management skills.
- Ability to utilize resources efficiently.
- Desire to work collaboratively with the leadership team.
- Strong time management skills.
- Strong quality assurance skills.
- Ability to drive customer conversations towards successful outcomes.
- Monitor team reporting.
Contact Detail:
Pipeline360 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Campaign Manager
✨Tip Number 1
Familiarise yourself with the latest trends in B2B demand generation and marketing strategies. Understanding the industry landscape will help you engage in meaningful conversations during interviews and demonstrate your expertise.
✨Tip Number 2
Network with professionals in the field, especially those who have experience as Campaign Managers or in similar roles. Attend industry events or webinars to connect with potential colleagues and learn more about the company culture at Pipeline360.
✨Tip Number 3
Brush up on your Salesforce and CRM skills, as these are crucial for the role. Consider taking online courses or tutorials to enhance your proficiency, which will make you a more attractive candidate.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed client campaigns in the past. Highlight your project management skills and ability to drive customer conversations towards successful outcomes to showcase your fit for the role.
We think you need these skills to ace Campaign Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer success and campaign management. Use keywords from the job description, such as 'client-facing environment' and 'project management skills', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Campaign Manager position at Pipeline360. Mention specific experiences that align with their needs, such as your familiarity with Salesforce or your ability to transform data into actionable insights.
Showcase Your Communication Skills: Since strong oral and written communication skills are essential for this role, consider including examples of how you've successfully communicated with clients or led presentations in previous positions.
Highlight Your Analytical Abilities: Emphasise your proficiency in Excel and your experience with data analysis. Provide examples of how you've used data to drive successful outcomes in past campaigns or projects, as this is crucial for the Campaign Manager role.
How to prepare for a job interview at Pipeline360
✨Know Your Campaigns
Familiarise yourself with Pipeline360's previous campaigns and their outcomes. Be prepared to discuss how you would approach campaign management for APAC clients, showcasing your understanding of the market and its unique challenges.
✨Demonstrate Data Savvy
Since the role involves transforming campaign data into actionable insights, be ready to discuss your experience with data analysis. Bring examples of how you've used data to drive decisions in past roles, particularly in client-facing situations.
✨Showcase Communication Skills
Strong oral and written communication skills are crucial for this position. Practice articulating your thoughts clearly and concisely, and prepare to demonstrate how you've effectively communicated with clients and internal teams in the past.
✨Highlight Project Management Experience
With expert project management skills being a key requirement, come prepared with specific examples of projects you've managed. Discuss how you coordinated with different teams, met deadlines, and ensured client satisfaction throughout the process.
