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- Tasks: Join us as a Trainee Pensions Administrator, processing pension benefits and providing customer service.
- Company: Be part of a leading financial services provider in Chesterfield, growing rapidly with new business wins.
- Benefits: Enjoy a starting salary of £24,730, hybrid working options, and generous holiday entitlement.
- Why this job: Kickstart your career with extensive training and long-term progression in a specialist field.
- Qualifications: Ideal candidates should have strong communication skills and some admin or customer service experience.
- Other info: Interviews on 8th and 15th May; start date is 30th June 2025.
Working for a leading financial services provider in Chesterfield, you will be part of a growing organisation who need to recruit and train new staff to join as Trainee Pensions Administrators. This will provide a unique opportunity to be trained to a high level in pension administration and develop into a long-term career within pensions administration.
Key Vacancy Information:
- Permanent job opportunity with training
- Multiple positions available due to growth
- Starting salary £24,730 rising to £26,500 upon progression to Pensions Administrator and completion of training
- Location - based at Head Office in Chesterfield - S41 (Free parking and excellent facilities available)
- On training Academy style learning centre and on-job training/working
- Opportunity to take relevant qualifications leading to qualifications in pensions admin
- Full time - 36 hours a week Monday to Friday - standard office hours 9am - 5pm
- In office based through training; upon completion of training, a hybrid working option will be provided with 2 days a week working from home
- Outstanding benefits available, including generous pension, holiday entitlement and company performance bonus
- Interviews to be held onsite in Chesterfield on 8th and 15th May (Successful applicants need to be available on one of those days)
- Start date 30th June 2025
Your new role: Are you looking for a career in a specialist area of business administration with extensive training provided and the opportunity to develop a long-term career? If so, a career as a Trainee Pensions Administrator could start soon. This is an exciting and unique opportunity to start with a new organisation offering a generous salary, extensive training and long-term career progression.
The successful candidates will need to have a good level of literacy and numeracy, decision-making processing skills and interact well with others. Successful applicants will ideally have some recent and prior business administration or office-based customer service admin experience.
Duties and responsibilities of the role will include:
- Active participation in a learning programme - this will include a training timetable to assist with progression to a Pensions Administrator
- On a day-to-day basis alongside a planned learning programme, you will process member pension benefits under the rules of the pension/members leaving procedures
- Update the relevant pensions administration systems/database to ensure accuracy of information corresponding with benefits entitlements
- Customer Service - communications with members regarding entitlements and member queries - written and verbal communication
- General business admin/customer service tasks
- Use of internal software and MS Office
What you'll need to succeed:
The successful applicants will have the desire to want to build a long-term career and future as a Pensions Administrator. Our client is looking for people to join who are ambitious and willing to learn with a positive mindset. These positions are office-based in Chesterfield, so the successful applicants must be able to reach Chesterfield easily to attend work daily. Business Admin/Customer Service Administration experience is preferred. A high level of numeracy will be required and successful applicants must have a good level of literacy and communication skills.
Key Skills:
- Strong communication skills
- Strong numerical skills
- Ability to work to deadlines
- Good working knowledge of MS Office
Trainee Pension Administrator employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Pension Administrator
✨Tip Number 1
Familiarise yourself with the basics of pension administration. Understanding key concepts and terminology will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your numerical skills, as a high level of numeracy is required for this position. Consider practising basic calculations and data interpretation to boost your confidence.
✨Tip Number 3
Prepare to demonstrate your communication skills during the interview. Think of examples from your past experiences where you effectively communicated with others, especially in a customer service context.
✨Tip Number 4
Since the role involves working closely with a team, be ready to discuss your teamwork experiences. Highlight any collaborative projects or situations where you contributed positively to a group dynamic.
We think you need these skills to ace Trainee Pension Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business administration or customer service. Emphasise any skills that align with the job description, such as strong communication and numerical skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your desire to build a long-term career in pensions administration and how you can contribute to the team.
Highlight Relevant Skills: In your application, clearly outline your literacy and numeracy skills. Provide examples of how you've used these skills in previous roles or experiences to demonstrate your capability.
Prepare for Interview Dates: Since interviews are scheduled for specific dates, ensure you are available on either the 8th or 15th of May. Prepare by researching common interview questions related to pensions administration and practice your responses.
How to prepare for a job interview at Hays
✨Research the Company
Before your interview, take some time to learn about the financial services provider. Understand their values, mission, and recent achievements. This will help you tailor your answers and show genuine interest in the role.
✨Prepare for Common Questions
Anticipate questions related to your experience in business administration or customer service. Be ready to discuss how your skills align with the requirements of a Trainee Pensions Administrator, especially your numerical and communication abilities.
✨Show Your Willingness to Learn
Since this role involves extensive training, emphasise your eagerness to learn and grow within the company. Share examples of how you've successfully adapted to new challenges in the past.
✨Dress Professionally
Even if the company has a casual dress code, it's important to present yourself professionally for the interview. Dressing smartly shows respect for the opportunity and helps create a positive first impression.
