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- Tasks: Lead a dynamic bar team and ensure top-notch customer service.
- Company: Join Shepherd Neame, Britain's oldest brewer with over 300 years of history.
- Benefits: Enjoy competitive pay, tips, discounts, flexible hours, and mental health support.
- Why this job: Be part of a vibrant pub culture in a stunning riverside location.
- Qualifications: No experience needed; just bring your energy and enthusiasm!
- Other info: Diversity and inclusion are key; all backgrounds are welcome to apply.
Shepherd Neame is on the lookout for a Bar Team Leader with bundles of energy and enthusiasm to join us. If you have experience of leading a team in a fast-paced customer-focused environment and you are looking to carve out your career in the hospitality industry, this may be just the job for you.
Boasting an enviable location on the banks of the River Wey in Guildford, Surrey, the Britannia is an award-winning Shepherd Neame pub that serves up fine food, drink and family-friendly hospitality at the heart of town. It is both a popular spot for locals and a great base for visitors, with the town's top attractions and historic cobbled High Street just a stone's throw away.
At Shepherd Neame, we know that first impressions count, so as an ambassador for our brand, this role will see you supporting the management team, undertaking duty manager shifts and responsibilities, and leading and developing our team to deliver an excellent level of service to our customers at every opportunity.
If you haven't got any previous hospitality experience, please do not worry; as long as you possess some of the qualities outlined below, we can train you and teach you everything else that you will need to know.
WHAT'S IN IT FOR YOU?- Competitive hourly pay rate
- A share of tips in addition to your hourly pay
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight Managed House Hotel bookings
- Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
- Sheps Hut discounts and special offers hub on hundreds of high street shops and services
- Access to a Workplace Mental Health Platform
- Company pension plan
- The opportunity to develop & move within our pubs, the Brewery & Support Office
- Flexible working hours
Shepherd Neame may be Britain's oldest brewer, but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, which has enabled us to survive and thrive based on the following Sheps Skills: Working Together, Pride and Passion, Authenticity, Sheps Spirit.
Britain's oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.
Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited to this role, we would welcome your application regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
Bar Team Leader employer: Shepherd Neame
Contact Detail:
Shepherd Neame Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Team Leader
✨Tip Number 1
Show your enthusiasm for the hospitality industry during any interactions. Whether it's in a casual conversation or during an interview, let your passion for customer service and team leadership shine through.
✨Tip Number 2
Familiarise yourself with Shepherd Neame's values and culture. Understanding their commitment to authenticity and teamwork will help you align your responses and demonstrate that you're a great fit for their team.
✨Tip Number 3
Network with current or former employees of Shepherd Neame. They can provide valuable insights into the company culture and what it takes to succeed as a Bar Team Leader, which can give you an edge in your application.
✨Tip Number 4
Prepare to discuss your leadership style and how you motivate a team. Think of specific examples from your past experiences that showcase your ability to lead in a fast-paced environment, as this is crucial for the role.
We think you need these skills to ace Bar Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities required for the Bar Team Leader position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Relevant Experience: Even if you lack direct hospitality experience, emphasise any leadership roles or customer service experiences you've had. Use specific examples to demonstrate your ability to lead a team and provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Shepherd Neame and how you embody their values such as teamwork, pride, and authenticity.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Shepherd Neame
✨Show Your Enthusiasm
As a Bar Team Leader, energy and enthusiasm are key. Make sure to express your passion for the hospitality industry during the interview. Share examples of how you've motivated teams in the past or how you plan to create a positive atmosphere.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership experience, even if it's not in hospitality. Highlight situations where you've led a team, resolved conflicts, or improved service. This will show that you're ready to take on the responsibilities of supporting the management team.
✨Know the Company
Research Shepherd Neame and its values before the interview. Familiarise yourself with their history, mission, and the specific pub you'll be working at. This knowledge will help you align your answers with their expectations and demonstrate your genuine interest.
✨Prepare for Customer Service Scenarios
Think about common customer service challenges in a bar setting and how you would handle them. Be ready to share your approach to ensuring excellent service, as this role is all about creating memorable experiences for customers.
