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- Tasks: Help install and maintain Telecare technology in homes, ensuring safety and support for users.
- Company: Join a dedicated team focused on enhancing lives through innovative assistive technology in Blaenau Gwent.
- Benefits: Gain hands-on experience, flexible hours, and the chance to make a real difference in people's lives.
- Why this job: Be part of a mission-driven organization that values community impact and personal growth.
- Qualifications: No specific experience required; just a passion for helping others and learning new tech.
- Other info: Opportunity to work closely with health professionals and develop valuable skills in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Responsible for: Supporting the implementation of Telecare Technology (Assistive Technology) within Blaenau Gwent. Developing and supporting the use of Telecare in a persons own home Ongoing installation and maintenance of the Telecare equipment and administration work relating to client details and accounts. Principal Accountabilities 1. To arrange appointments, assessing for Telecare service and making decisions on eligibility and its suitability. 2. To install, programme and demonstrate Telecare equipment to service users and their carers. 3. To provide additional support to existing customers when difficulties occur with understanding of equipment, use of equipment. 4. To assist with all monitoring and reviewing of telecare assessment, installation and maintenance associated with the Telecare Service. 5. To work closely with the Social Care and Health personnel to ensure needs of potential and existing customers are met in a timely and efficient manner. 6. To promote home safety, in particular with regards to the Telecare services. 7. To collect lifeline units from customers homes and other collection points as and when required. 8. To replace batteries and assist with any other non-engineering functions. 9. To clean, test and repair and recycle Telecare units, and organize the dispatch of any faulty equipment to the contractor ensuring all stock records are maintained in an orderly and accurate manner. 10. To programme new alarm units and other units ready for issue to new customers. 11. Operate a stock control system, assist with the preparation of performance indicator data and ensure electronic records are maintained 12. To keep abreast of developments in Telecare and its associated fields and to give advice and information as required. 13. To develop a holistic approach to customers so that any additional needs are identified which might require, for example, assistive technology equipment or referral for falls assessment. 14. To sign post service users and carers to other services as appropriate. 15. As a term of your employment you may be required to undertake such other duties and/or times of work as may be required of you, commensurate to your grade or general level of responsibility within the organisation 16. To comply with the relevant sections of the Authority’s policy statement on Health, Safety and Welfare at Work. 17. To adhere to the principles of the Corporate Equality Policy and ensure commitment to anti-discriminatory practice
Installer (Telecare and assistive technology) employer: PP Associates Ltd
Contact Detail:
PP Associates Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installer (Telecare and assistive technology)
✨Tip Number 1
Familiarize yourself with the latest Telecare technologies and assistive devices. Understanding the equipment you will be working with will not only boost your confidence during the installation process but also help you answer any questions from service users effectively.
✨Tip Number 2
Network with professionals in the social care and health sectors. Building relationships with these individuals can provide you with valuable insights into the needs of potential customers and may even lead to referrals for your services.
✨Tip Number 3
Practice your communication skills, especially when it comes to explaining technical concepts to non-technical users. Being able to clearly demonstrate and explain how Telecare equipment works is crucial for ensuring customer satisfaction.
✨Tip Number 4
Stay updated on the policies and regulations related to Telecare services. Understanding the legal and ethical considerations will not only enhance your credibility but also ensure that you are compliant with the standards expected in this role.
We think you need these skills to ace Installer (Telecare and assistive technology)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the responsibilities involved in the Installer position. Highlight your relevant experience with Telecare technology and how it aligns with the role.
Tailor Your CV: Customize your CV to emphasize your skills and experiences that are directly related to the installation and maintenance of Telecare equipment. Include specific examples of past work that demonstrate your ability to assess needs and provide support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for assistive technology and your commitment to promoting home safety. Mention any relevant qualifications or training that make you a strong candidate for this position.
Highlight Team Collaboration: Since the role involves working closely with Social Care and Health personnel, be sure to mention any previous experiences where you successfully collaborated with other professionals to meet client needs.
How to prepare for a job interview at PP Associates Ltd
✨Understand Telecare Technology
Make sure you have a solid understanding of Telecare and assistive technology. Be prepared to discuss how these technologies work and their benefits for users, as well as any relevant experience you have in this field.
✨Demonstrate Customer-Centric Approach
Highlight your ability to assess customer needs and provide tailored solutions. Share examples from your past experiences where you successfully supported clients or resolved issues with technology.
✨Showcase Communication Skills
Since the role involves working closely with service users and health personnel, emphasize your communication skills. Be ready to explain how you would effectively communicate technical information to non-technical users.
✨Familiarize Yourself with Safety Protocols
Review the health and safety policies related to Telecare services. Be prepared to discuss how you would ensure safety during installations and maintenance, as well as your commitment to following relevant guidelines.
