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- Tasks: Join our team as a Datacenter Technician, handling cabling and network hardware support.
- Company: We are a leading tech company based in Acton, London, focused on innovative data solutions.
- Benefits: Enjoy competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Be part of a dynamic team, gain hands-on experience, and contribute to cutting-edge technology.
- Qualifications: Experience in voice and data cabling, with knowledge of network infrastructure and hardware.
- Other info: Must be available for out-of-hours work and on-call duties.
The predicted salary is between 30400 - 42000 £ per year.
Salary: £38,000
Location: Acton, London
We are recruiting for Engineers to work within a team carrying out cabling infrastructure and network hardware support at client sites. The work will include:
- All types of patching, break-fix, circuit provision and recovery
- Disconnect/reconnect of desktop and networking equipment
- Rack and stack of Data Centre Hardware (e.g. Server, Network and Storage)
- Provision of connectivity to DC Hardware
The position will be site based as required and reports to the Service Delivery Manager.
For this role candidates will need to:
- Be able to work on multiple client sites across allocated regions.
- Be available for out of hours working, being part of an on-call rota to include weekends and evenings as business demands.
Responsibilities of our Connectivity & Hardware Support Engineers will include:
- Monitor the client’s ticket system and ensure tickets are assigned and completed within SLA.
- Audit and document existing cabling installations.
- Audit and document desktop configuration, including patching and power, for existing and proposed user locations.
- Compile patching schedules as required.
- Utilise Cable Management Software as required for patching planning.
- Power down and disconnect all desktop equipment including any peripherals ensuring all identified and labelled correctly ready for reconnection.
- IMAC-D of all desktop equipment including any peripherals.
- Carry out Data Wiping activities by use of Software tools.
- Carry out all types of patching/jumpering including all types of voice & data, copper & fibre.
- Carry out testing and fault finding on Copper and Fibre Cabling Infrastructure (including ISDN Line Tests) using a variety of modern testers to include continuity testers, tone generators and modern cabling standards testers.
- Carry out all types of Copper Voice and Data terminations as required by the Onnec portfolio of cabling systems.
- Maintain accurate records of all stock delivered and update as stock is used and advise line manager of any requirements, shortfalls.
- Carry out surveys and update drawings and schedules.
- Install and test analogue, digital and VOIP telephone handsets and provide headset support as required.
- Build, Rack and Stack Network and Server hardware in Data Centre Halls and provide connectivity.
- Perform Network Hardware break-fix activities e.g. replacing power supplies, modules, fans etc.
What we’re looking for in our Connectivity & Hardware Support Engineers:
- Experience of working in Voice and Data Cabling environment
- Experience of Moves Adds and Changes environment
- Thorough understanding of modern computer network infrastructure
- Thorough understanding and practical experience of fibre and copper voice and data cabling including terminating, test equipment, test parameters and test techniques
- Knowledge of Rack and Stack of Server Hardware and Rack and Stack Systems
- Good knowledge of Service Now (and other Process and Asset Management Tools)
- Good knowledge of Server Patching
- Knowledge of LAN / WAN and Active devices
- Able to use all types of Modern Hand Held Cable Standards Testers
- Able to use light Source and Power Meter
Datacenter Technician employer: Technical Global Solutions
Contact Detail:
Technical Global Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Datacenter Technician
✨Tip Number 1
Familiarise yourself with the specific tools and technologies mentioned in the job description, such as Cable Management Software and modern handheld cable testers. Being able to discuss your hands-on experience with these tools during an interview will demonstrate your readiness for the role.
✨Tip Number 2
Network with professionals in the data centre industry, especially those who work with cabling infrastructure and network hardware. Attend relevant meetups or online forums to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 3
Prepare to discuss your experience with Moves, Adds, and Changes (MAC) environments. Be ready to provide examples of how you've successfully managed similar tasks in previous roles, as this is a key responsibility for the position.
✨Tip Number 4
Showcase your understanding of both copper and fibre cabling by being prepared to explain the differences and your practical experience with each. This knowledge will be crucial in demonstrating your technical expertise during the interview process.
We think you need these skills to ace Datacenter Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in voice and data cabling, network hardware support, and any specific skills mentioned in the job description. Use keywords from the job listing to ensure your application stands out.
Craft a Strong Cover Letter: Write a cover letter that explains why you are a great fit for the Datacenter Technician role. Mention your experience with cabling infrastructure, fault finding, and any familiarity with tools like Service Now. Be sure to express your enthusiasm for the position.
Showcase Relevant Skills: In your application, emphasise your practical experience with fibre and copper cabling, as well as your ability to work on multiple client sites. Highlight any certifications or training that relate to the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a technical role like this one.
How to prepare for a job interview at Technical Global Solutions
✨Show Your Technical Skills
Be prepared to discuss your experience with voice and data cabling, as well as your familiarity with modern network infrastructure. Bring examples of past projects where you successfully managed cabling installations or troubleshooting tasks.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your ability to handle technical issues on-site. Prepare to share specific instances where you diagnosed and resolved problems, particularly in a fast-paced environment.
✨Familiarise Yourself with Tools and Software
Make sure you know how to use the tools mentioned in the job description, such as Cable Management Software and various testing equipment. Being able to discuss your proficiency with these tools will show your readiness for the role.
✨Highlight Teamwork and Flexibility
Since the role involves working across multiple client sites and being part of an on-call rota, emphasise your ability to work collaboratively in a team and your willingness to adapt to changing schedules and demands.
