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- Tasks: Join our team as a Datacenter Technician, handling cabling and network hardware support.
- Company: We are a leading tech company based in Acton, London, focused on innovative data solutions.
- Benefits: Enjoy competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Be part of a dynamic team, gain hands-on experience, and contribute to cutting-edge technology.
- Qualifications: Experience in voice and data cabling, with knowledge of network infrastructure and hardware.
- Other info: Must be available for out-of-hours work and on-call duties.
The predicted salary is between 30400 - 45600 £ per year.
Salary: £38,000
Location: Acton, London
We are recruiting for Engineers to work within a team carrying out cabling infrastructure and network hardware support at client sites. The work will include:
- All types of patching, break-fix, circuit provision and recovery
- Disconnect/reconnect of desktop and networking equipment
- Rack and stack of Data Centre Hardware (e.g. Server, Network and Storage)
- Provision of connectivity to DC Hardware
The position will be site based as required and reports to the Service Delivery Manager.
For this role candidates will need to:
- Be able to work on multiple client sites across allocated regions.
- Be available for out of hours working, being part of an on-call rota to include weekends and evenings as business demands.
Responsibilities of our Connectivity & Hardware Support Engineers will include:
- Monitor the client’s ticket system and ensure tickets are assigned and completed within SLA.
- Audit and document existing cabling installations.
- Audit and document desktop configuration, including patching and power, for existing and proposed user locations.
- Compile patching schedules as required.
- Utilise Cable Management Software as required for patching planning.
- Power down and disconnect all desktop equipment including any peripherals ensuring all identified and labelled correctly ready for reconnection.
- IMAC-D of all desktop equipment including any peripherals.
- Carry Out Data Wiping activities by use of Software tools.
- Carry out all types of patching/jumpering including all types of voice & data, copper & fibre.
- Carry out testing and fault finding on Copper and Fibre Cabling Infrastructure (including ISDN Line Tests) using a variety of modern testers to include continuity testers, tone generators and modern cabling standards testers.
- Carry out all types of Copper Voice and Data terminations as required by the Onnec portfolio of cabling systems.
- Maintain accurate records of all stock delivered and update as stock is used and advise line manager of any requirements, shortfalls.
- Carry out surveys and update drawings and schedules.
- Install and test analogue, digital and VOIP telephone handsets and provide headset support as required.
- Build, Rack and Stack Network and Server hardware in Data Centre Halls and provide connectivity.
- Perform Network Hardware break-fix activities e.g. replacing power supplies, modules, fans etc.
What we’re looking for in our Connectivity & Hardware Support Engineers:
- Experience of working in Voice and Data Cabling environment
- Experience of Moves Adds and Changes environment
- Thorough understanding of modern computer network infrastructure
- Thorough understanding and practical experience of fibre and copper voice and data cabling including terminating, test equipment, test parameters and test techniques
- Knowledge of Rack and Stack of Server Hardware and Rack and Stack Systems
- Good knowledge of Service Now (and other Process and Asset Management Tools)
- Good knowledge of Server Patching
- Knowledge of LAN / WAN and Active devices
- Able to use all types of Modern Hand Held Cable Standards Testers
- Able to use light Source and Power Meter
Contact Detail:
Technical Global Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Datacenter Technician
✨Tip Number 1
Familiarise yourself with the specific tools and technologies mentioned in the job description, such as Cable Management Software and modern handheld cable testers. Being able to demonstrate your hands-on experience with these tools during an interview can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the data centre industry through platforms like LinkedIn. Engaging with current employees or joining relevant groups can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare for technical questions by reviewing common scenarios related to cabling infrastructure and network hardware support. Practising how you would approach troubleshooting and problem-solving in real-world situations can help you feel more confident during the interview.
✨Tip Number 4
Be ready to discuss your availability for out-of-hours work and on-call duties. Showing that you are flexible and willing to meet the demands of the role can make a positive impression on the hiring team.
We think you need these skills to ace Datacenter Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in voice and data cabling, network hardware support, and any specific tools or technologies mentioned in the job description. Use keywords from the job listing to ensure your application stands out.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that relate to the responsibilities listed, such as your familiarity with patching, testing, and fault-finding on cabling infrastructure.
Showcase Technical Skills: In your application, emphasise your technical skills, particularly those related to fibre and copper cabling, rack and stack of server hardware, and any experience with Service Now or similar management tools. This will demonstrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a technical role like this one.
How to prepare for a job interview at Technical Global Solutions
✨Show Your Technical Skills
Make sure to highlight your experience with voice and data cabling, as well as your familiarity with modern network infrastructure. Be prepared to discuss specific projects where you've successfully implemented cabling solutions or resolved technical issues.
✨Demonstrate Problem-Solving Abilities
During the interview, be ready to share examples of how you've tackled challenges in previous roles. Discuss your approach to fault finding and testing on copper and fibre cabling, as this will showcase your analytical skills and hands-on experience.
✨Understand the Company’s Needs
Research the company and its operations before the interview. Understanding their specific requirements for connectivity and hardware support will allow you to tailor your responses and demonstrate that you're a good fit for their team.
✨Prepare for Practical Questions
Expect questions that assess your practical knowledge, such as how to perform rack and stack of server hardware or how to use various testing equipment. Brush up on these topics and be ready to explain your processes clearly.
