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- Tasks: Manage daily operations and ensure top-notch customer service at BXR's studios.
- Company: Join BXR London, the first luxury boxing gym, dedicated to all fitness levels.
- Benefits: Enjoy a competitive salary, gym membership, and a vibrant work environment.
- Why this job: Be part of a dynamic team in a unique fitness setting that champions personal growth.
- Qualifications: Strong communication, leadership, and project management skills are essential.
- Other info: Experience in fitness or service industries is a plus; fast-paced environment awaits!
The predicted salary is between 24000 - 42000 £ per year.
BXR London, the world’s first high-end boxing-themed gym, launched in January 2017 in Marylebone, W1. Dedicated to developing a championship mindset, BXR offers training, facilities, and advice expected by professional athletes to members of all abilities. With boxing at its core, BXR provides various services, including combat disciplines, strength & conditioning, circuit training, group classes, clinic treatments, and nutrition advice.
This is a full-time on-site role for an FOH / Studios Manager located in Central London. The FOH / Studios Manager will manage the day-to-day operations of the front of house and Sweat by BXR studios, ensuring high customer service standards and overseeing staff. Responsibilities include handling customer inquiries, managing studio bookings, and leading the front-of-house team. Additionally, the role involves executing projects aimed at improving operational efficiency and member satisfaction.
Qualifications
- Excellent Communication and Customer Service skills
- Proven experience in Team Leadership
- Strong Project Management skills
- Ability to work in a dynamic, fast-paced environment
- Previous experience in the fitness or service industry is advantageous
Salary £30k per annum
Other benefits Gym membership
FOH / Studios Manager employer: BXR London
Contact Detail:
BXR London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH / Studios Manager
✨Tip Number 1
Network with professionals in the fitness industry, especially those who have experience in management roles. Attend local fitness events or workshops to meet potential contacts who could provide insights or even refer you to the position.
✨Tip Number 2
Familiarise yourself with BXR London's unique offerings and culture. Understanding their approach to boxing and customer service will help you demonstrate your alignment with their values during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved operational efficiency or customer satisfaction in previous roles. This will showcase your project management skills and ability to lead a team effectively.
✨Tip Number 4
Stay updated on trends in the fitness industry, particularly in customer service and studio management. Being knowledgeable about current practices can give you an edge in discussions with the hiring team.
We think you need these skills to ace FOH / Studios Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and team leadership, particularly in the fitness or service industry. Use specific examples that demonstrate your ability to manage operations and improve customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fitness and your understanding of BXR's mission. Mention how your skills align with the role of FOH / Studios Manager and provide examples of past successes in similar positions.
Highlight Project Management Skills: In your application, emphasise any project management experience you have. Discuss specific projects you've led that improved operational efficiency or enhanced customer experiences, as these are key responsibilities of the role.
Show Enthusiasm for the Brand: Demonstrate your enthusiasm for BXR London and its unique approach to fitness. Research their services and mention how you can contribute to their mission of developing a championship mindset among members.
How to prepare for a job interview at BXR London
✨Showcase Your Customer Service Skills
As the FOH / Studios Manager, you'll be at the forefront of customer interactions. Be prepared to share specific examples of how you've handled customer inquiries or resolved issues in previous roles. This will demonstrate your ability to maintain high service standards.
✨Highlight Your Leadership Experience
This role requires strong team leadership. Discuss your past experiences managing teams, focusing on how you motivated staff and improved their performance. Use concrete examples to illustrate your leadership style and effectiveness.
✨Demonstrate Project Management Abilities
The job involves executing projects to enhance operational efficiency. Be ready to talk about any relevant projects you've managed, detailing your approach to planning, execution, and the outcomes achieved. This will show your capability in handling the responsibilities of the role.
✨Familiarise Yourself with the Fitness Industry
Having a background in the fitness or service industry is advantageous. Research BXR London and its offerings, and be prepared to discuss how your experience aligns with their mission. Showing genuine interest in their services will set you apart from other candidates.
